**Work Location:** Toronto, Ontario, Canada **Hours** 37.5 **Line Of Business** Data & Analytics **Pay Details** $91,200 - $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Job Description** We are currently in the final stages of the interview process with a preferred candidate. However, we value diverse perspectives and encourage all qualified individuals to apply. **Key AccountabilitiesCUSTOMER**

*   Analyze and understand business and data requirements to develop complete business solutions, including data models (entity relationship diagrams, dimensional data models) and business rules, data life-cycle management, governance, lineage, metadata and reporting elements.
*   Apply automation and innovation on data platforms and on-going on any new development projects / initiatives aligned to business or organizational strategies
*   Design and implement complex business data information management frameworks to provide a solution that meets business requirements
*   Collaborate with technology and business partners to resolve issues and ensure requirements and established SLAs
*   Work closely with various technology/project teams to understand business data and provide analysis and requirements to ensure the data design / development initiatives are in line with the planned design and standards

**SHAREHOLDER**

*   Work with other various partners/ stakeholders to ensure project success
*   Develop business requirements by researching / analyzing and documenting business data requirements
*   Provide expert guidance within projects and other various change initiatives to support data impact assessments and data risk mitigation
*   Implement processes aligned to data information management standards and ensure data quality (e.g., rules / thresholds / assessments, etc.) and requirements are developed
*   Develop and maintain knowledge of data available from upstream sources and data within various platforms
*   Identify critical data / critical data elements to support Business Segment data governance and/or data management frameworks / programs
*   May be responsible to understand and utilize business information management data deliverables
*   Ensure business data and information is retained and disposed in compliance with enterprise data standards, policies and guidelines
*   Perform data profiling using TD tooling and ad hoc system query languages to validate data analysis
*   Provide support throughout data lifecycle to resolve data issues and support user community by helping users interpret the data
*   Lead the investigation of root causes for data issues and ensure data issues are resolved
*   Identify and/or define knowledge transfer and data expertise activities to support business teams using the information management solutions.
*   Adhere to enterprise frameworks or methodologies that relate to data activities for business area
*   Ensure business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
*   Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
*   Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
*   Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
*   Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

**EMPLOYEE / TEAM**

*   Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
*   Provide industry knowledge for own area of expertise and participate in knowledge transfer within the team, business unit, and/or cross-functional groups or committees (e.g., Data Councils)
*   Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
*   Participate in personal performance management and development activities, including cross training within own team
*   Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
*   Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
*   Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
*   Contribute to a fair, positive and equitable environment that supports a diverse workforce
*   Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

**BREADTH & DEPTH**

*   Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
*   Requires master level conceptual expertise and knowledge for own area of specialty / domain and knowledge of broader related areas
*   Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of business information management processes and procedures
*   Expert level analytical and problem-solving skills and fluent in multiple programming language
*   Works autonomously as a senior/lead on a diverse range of tasks and is relied upon to coach/ educate others
*   Manages and directs activities related to analysis, design and support of business information management solutions
*   In-depth expertise or experience with big data solutions and familiarity with big data technologies
*   Keep abreast of rapid business and technology innovation within business information management field
*   Familiar with visualization tools
*   Generally reports to a Senior Manager or Executive

**Experience & Education**

*   Undergraduate degree or Technical Certificate and/or
*   7+ years of relevant experience from a business administration, statistical, mathematical, scientific or financial background

**Who We Are** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more **Additional Information** We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. **Colleague Development** If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. **Interview Process** We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! **Language Requirement (Quebec Only)** Sans Objet

Business Information Management Specialist

**Job DescriptionPlease note this role is a 12 month contracted postion.What makes this role important at Ipsos?** Reporting to the Vice President, the Director will be a key contributor to developing and acquiring business through tailored research initiatives leveraging diverse Ipsos products and gaining client credibility. **What You Can Expect To Be Doing**

*   Independently pricing and writing full proposals of large-scale ad-hoc research projects, with a goal of growing Ipsos business and presence with assigned clients
*   Effectively lead client meetings, including agenda setting, time management, knowing what we need out of meeting, and ability to change directions/approach depending on client needs, ability to navigate/hold difficult and/or more challenging conversations with the client with senior support when needed
*   Acting as primary project lead, be the point person for day-to-day clients & oversee project management and progress from start to finish - managing timelines and budget, reviewing materials and guiding/supporting junior staff.
*   Performing data analysis and verification, testing hypotheses, drawing conclusions, preparing reports and presentations, and making recommendations from the data results based on the client’s business issues. Leads/co-leads final report writing elements, strategic client guidance and presentation of findings.
*   Has a vision of the spectrum of client needs and helps connect the dots between projects. May include linking projects to each other, pulling in other service lines, proactively sharing Ipsos capabilities of interest, and more. May include new business outreach and structured business development plans
*   Creating "internal brand" within Ipsos, and specific thought should be given to the unique area (whether client-facing and/or internal-facing) and activities that will help guide what they want to be "known for" as an expert within and outside of Ipsos
*   May act as manager to one or more Account Managers/Senior Account Managers. This includes overseeing the training schedule, providing day-to-day guidance and supervision, and providing feedback (both ongoing and during annual review and goal setting).
*   Holding financial responsibilities, actively managing the financial health of projects and accounts

**This might be the job for you if you have:**

*   7+ years of supplier-side market research experience, a strong focus on ad-hoc quantitative research - additional client-side experience is an asset
*   Strong Word, Excel, and PowerPoint skills are a must
*   Strong aptitude for research consulting with highly developed analytic skills across various multi-variate analyses/modelling. Knowledge & experience in SPSS is an asset
*   Highly motivated, self -directed and possess a driven personality capable of working within tight deadlines and excelling in a fast-paced working environment
*   Excellent written and verbal communication skills, in addition to well-developed interpersonal and presentation skills, are necessary
*   Ability to oversee multiple projects, including managing the workload of direct reports
*   Strong team leadership skills with experience in mentoring and/or managing others - ability to coach, guide and support direct reports
*   Ability to think creatively about how to align the appropriate project resources, whether inside or outside of the immediate project team
*   Knowledge & experience with market segmentation (customers, need states, demand space), shopper journey, usage and attitude, market landscape assessment/sizing/brand positioning strategy heavily desired.
*   Analytic skills and proven ability to draw compelling insights from research data and industry insights to tell a compelling story
*   High attention to detail – Ability to self-edit and deliver client-ready materials
*   Strong consultative client relations management, business development, and selling skills – able to build strong and influencing relationships with client decision-makers
*   Familiarity with retail, quick service restaurants (QSR), CPG, automobile industry is an asset

_If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!_ **What’s In It For You** At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | CA **Commitment to Diversity** Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. **About Us** Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years . With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023! **About The Team** The Market Strategy & Understanding (MSU) Service Line performs strategic research to deliver contextual understanding to help clients navigate dynamic markets. Our offer portfolio consists of strategic brand research as well as category & consumer fundamentals. We work with clients to understand the size and composition of a market as well as the segments/profiles/demand spaces therein.  We also specialize in brand equity, brand assets, brand stretch and open category opportunities (e.g. whitespace).

Director, Market Strategy and Understanding

**About the Team** DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. The mission of our Consumer Retention Marketing team is to nurture the engagement and retention of millions of DoorDash customers across email, push notifications, and in-app messages. We create robust consumer lifecycle programs that drive efficient growth and delight customers by delivering personalized messages, rewards, and offers that are tailored to user behaviour and preferences. **About the Role** We are looking to bring on a strategic, solutions-oriented, and data-driven retention marketer to focus on launching and iterating on CRM programs. As Associate Manager, Consumer Retention you will leverage CRM channels (email, push, in-app notifications) to drive consumer trials and retention on DoorDash's restaurant and non-restaurant categories (ex. grocery, retail). The ideal candidate is able to think big picture and ideate on the Consumer lifecycle in one moment and seamlessly transition into the weeds of campaign execution and reporting in the next. They have experience building consensus with cross-functional teams, building trusted relationships with cross functional partners, and excel at making data-informed decisions to accomplish campaign and business objectives. Key areas of support include:

*   Creating and maintaining campaigns & workflow strategy for non-restaurant (New Vertical) growth initiatives including offer, cadence, and audience testing
*   Using omni-channel marketing tools to build complex CRM journeys/workflows, including triggered-campaigns and automations, with static and dynamic content.
*   Analyzing the impact of initiatives on key business metrics like order rate and revenue
*   Supporting creative ideation & iteration, including creative optimization with the help of internal creative resources
*   Consulting and overseeing strategy for various consumer workstreams, and working closely with cross-functional partners.

In this role, you will collaborate with many teams across the Canada business (strategy & operations, brand, product marketing, analytics) as well as with global Retention team members to create and execute strategies that engage and retain active customers on emerging lines of business at DoorDash. You will report into the Senior Manager on our Consumer Retention team in our DoorDash Technologies Canada, Inc. organization. **You're excited about this opportunity because you will…**

*   Work to support new business lines and expansion opportunities by building and developing thoughtful, strategic, multi-channel CRM strategies.
*   Manage end-to-end development and execution of multi-channel campaigns (email, push, in-app) messaging that includes driving the creative review process, collaborating with designers and copywriters, identifying target audience segments and capturing feedback from multiple stakeholders.
*   Build, QA, and monitor complex journeys/workflows that leverage static and dynamic content to deliver personalized campaigns and automations.
*   Be responsible for tracking your initiatives, reporting progress out to team proactively, and identifying next steps from campaign learnings
*   Establish and maintain strong, collaborative working relationships with cross-functional stakeholders in our New Verticals, Product, Marketing Operations, Analytics and Strategy teams.
*   Analyze campaign results, develop benchmarks, and create and share regular performance reports

**We're excited about you because…**

*   4+ years experience in customer retention, email, or growth marketing
*   In-depth understanding of ESP/Marketing Automation platforms (i.e. Braze, Iterable, ExactTarget, Salesforce Marketing Cloud, Responsys) and experiencing deploying complex CRM programs
*   Experienced with data analysis, targeting and program measurement (preference for SQL proficiency)
*   Results-oriented with an exceptional track record of developing profitable retention or cross-channel marketing programs and exceeding performance targets
*   Highly motivated with an entrepreneurial spirit and ability to work independently, while also able to build strong internal relationships and consensus on initiatives
*   Strong analytical skills; able to create data-driven marketing campaigns end-to-end
*   Strong stakeholder management and interpersonal skills
*   Hands-on experience with CRM technology, segmentation tools, and complex data structures and systems
*   Extremely organized, dependable, self-motivated & ability to multi-task
*   Bachelor's degree or equivalent experience
*   Basic knowledge of HTML and data visualization platforms (e.g. Tableau, Periscope) are nice-to-haves

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey **Compensation** Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays. Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others. To learn more about our benefits, visit our careers page here. The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia. $98,500—$141,000 CAD **About DoorDash** At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. **Our Commitment to Diversity and Inclusion** We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection. **About DoorDash** At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks. **Our Commitment to Diversity and Inclusion** We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection. _We use Covey as part of our hiring and/or promotional process for jobs in certain locations._ _The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:_ https://getcovey.com/nyc-local-law-144 _To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection._

Latest Remote Jobs in
Toronto, Ontario·Consulting

Business Information Management Specialist

Business Information Management Specialist

Director, Market Strategy and Understanding

Director, Market Strategy and Understanding

Associate Manager, Consumer Retention Marketing

Associate Manager, Consumer Retention Marketing

Latest Remote Jobs inToronto, Ontario·Consulting

Business Information Management Specialist

Business Information Management Specialist

Director, Market Strategy and Understanding

Director, Market Strategy and Understanding

Associate Manager, Consumer Retention Marketing

Associate Manager, Consumer Retention Marketing

Latest Remote Jobs in
Toronto, Ontario·Consulting