<div class="content-intro"><p><strong>Secure Every Identity, from AI to Human<br><br></strong>Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.<br><br>This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.</p></div><h2><strong>The Role</strong></h2>
<p>We are looking for a Principal Product Manager to lead the strategic evolution of the Auth0 Platform Infrastructure. In this highly visible, high-impact leadership role, you will be the visionary force behind the core infrastructure, consumption models, and platform capabilities that power Auth0’s immense global scale.</p>
<p>You will own the multi-year strategy for critical platform pillars, with a heavy emphasis on redefining our rate-limiting and platform consumption frameworks. As a Principal product leader, you will navigate multi-dimensional scaling challenges (including the paradigm shift of autonomous AI agents), influence executive stakeholders, and ensure our platform remains the most resilient, secure, and performant identity solution for the world’s largest enterprises.</p>
<h2><strong>What You’ll Do</strong></h2>
<ul>
<li>Drive the Long-Term Platform &amp; Consumption Strategy: Define and own the multi-year roadmap for Auth0’s core infrastructure. Align deeply technical platform architecture with broader business objectives, Go-To-Market strategies, and overarching revenue goals.</li>
<li>Spearhead the Strategic Evolution of Rate Limits &amp; Monetization: Transform rate limits from a protective mechanism into a core business strategy. Pioneer dynamic consumption models, proactive policy-aware observability, and intelligent throttling strategies that align platform costs with customer value, reduce escalations, and unlock new SKUs.</li>
<li>Architect Global Cloud Resilience &amp; Scale: Champion overarching initiatives for cloud architecture, including Tierless private cloud transitions, Geo HA failover mechanisms, and service-only failovers to guarantee "four nines" reliability while optimizing infrastructure COGS.</li>
<li>Define the Future of AI Agent Identity &amp; MCP: Lead the industry-level infrastructure strategy for Model Context Protocol (MCP) enablement. Define the standards for how autonomous LLMs and AI agents securely authenticate, consume platform resources at scale, and invoke APIs without destabilizing core human-identity traffic.</li>
<li>Lead Cross-Organizational Alignment: Serve as the strategic bridge between Engineering, Architecture, Security, and Go-To-Market leadership. Influence without authority across multiple domains, driving consensus among senior engineering leaders and C-level executives.</li>
<li>Champion Compliance as a Market Differentiator: Ensure infrastructure strategies proactively anticipate stringent global security frameworks , turning security and compliance by design into a competitive advantage for enterprise sales.</li>
</ul>
<h2><strong>What You Bring</strong></h2>
<ul>
<li>Experience: 8–10+ years of product management experience, with at least 3+ years operating at a Principal, Group, or Lead level. Extensive experience managing highly complex, high-scale infrastructure, platform, or deeply backend products at an enterprise SaaS company.</li>
<li>Strategic Domain Expertise: Deep understanding of distributed systems, cloud-native architectures (AWS, GCP, or Azure), and infrastructure monetization. Proven track record of turning technical constraints (like rate limits and data streaming) into customer-facing value and revenue drivers.</li>
<li>AI &amp; Next-Gen Tooling Vision: Forward-looking expertise in the Model Context Protocol (MCP), agentic workflows, and securing high-velocity machine-to-machine (M2M) communications at a massive scale.</li>
<li>Advanced Technical Fluency: Ability to spar with Principal Architects and Engineering Directors on complex topics such as serverless scaling, API gateways, deterministic vs. probabilistic rate-limiting algorithms, and high-availability (HA) database topologies.</li>
<li>Business &amp; Analytical Acumen: Strong data-driven approach to platform economics. Experience defining operational SLAs, managing infrastructure margins (COGS), and structuring pricing/packaging around platform consumption.</li>
<li>Executive Leadership: Exceptional communication skills with the ability to distill complex architectural shifts into compelling business cases for the C-suite, while simultaneously providing crisp, actionable requirements to engineering.</li>
</ul>
<p><strong>Bonus Points</strong><strong><br></strong>Prior experience driving multi-million dollar infrastructure monetization strategies, deep expertise in Identity and Access Management (IAM), or leading the architectural shift from legacy cloud models to tierless/serverless architectures.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>P-2401<br>#LI-EZ1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit:&nbsp;<a href="https://rewards.okta.com/can" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://rewards.okta.com/can&amp;source=gmail&amp;ust=1705181614985000&amp;usg=AOvVaw29oi6BOXve4rhySFpzzvao">https://rewards.okta.com/can</a>.</p></div><div class="title">The annual base salary range for this position for candidates located in Canada is between:</div><div class="pay-range"><span>$173,000</span><span class="divider">&mdash;</span><span>$237,000 CAD</span></div></div></div><div class="content-conclusion"><p><strong>The Okta Experience</strong></p>
<ul>
<li><a href="http://rewards.okta.com">Supporting Your Well-Being</a>&nbsp;</li>
<li><a href="https://www.okta.com/company/okta-for-good/">Driving Social Impact&nbsp;</a></li>
<li><a href="https://www.okta.com/company/talent-connection-community/">Developing Talent and Fostering Connection + Community</a></li>
</ul>
<p>We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.<br><br>Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.<br><br>If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please&nbsp;<a href="https://docs.google.com/forms/d/1EfiEYZrIyhA2X4Fijk0R3RKYOzNoS3wtvyM4nhbZnXE/edit">use this Form</a> to request an accommodation.<br><br>Notice for New York City Applicants &amp; Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please&nbsp;<a href="https://talent.okta.com/new-york-city-aedt-notice.html">click here</a> to view our full NYC AEDT Notice.</p></div>

Principal Product Manager, Platform Strategy & Infrastructure (Auth0)

<div class="content-intro"><p><strong>Secure Every Identity, from AI to Human<br><br></strong>Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.<br><br>This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.</p></div><h2><strong>Role Overview</strong></h2>
<p>As the <strong>Okta Research &amp; Design (ORD) Jira Owner</strong> <strong>&amp;</strong> <strong>Administrator</strong>, nested within the Technical Program Management (TPM) organization, you will define and execute the strategy for how ORD plans, tracks, and reports on engineering work within the full toolchain of Atlassian Jira, Jira Advanced Roadmaps (Plans), Confluence, Rovo, and AI integrations. In this role, you act as a critical bridge between product &amp; technical leadership, agile teams, and cross-functional business units — translating methodology, best practices, and process frameworks into practical workflow improvements that accelerate delivery and reduce manual overhead for a 1,000+ person engineering, product, and design organization.</p>
<p>By optimizing tooling configurations, automating reporting, and eliminating fragmented management processes, you will directly accelerate ORD’s developer velocity and strengthen operational efficiency.</p>
<h2><strong>Core Responsibilities</strong></h2>
<h3><strong>1. Platform Ownership &amp; Strategic Tooling Direction</strong></h3>
<ul>
<li><strong>Strategic Vision:</strong> Define, implement, govern an AI-led strategy for utilizing Jira for product planning, tracking, and reporting tooling that supports end-to-end portfolio tracking from high-level corporate objectives down to sprint-level stories.</li>
<li><strong>E2E Ecosystem Management:</strong> Complete ORD ownership of the&nbsp; toolchain (Jira, Jira advanced Roadmaps, AI integrations, Confluence), overseeing architecture, schema updates, workflow management, screen/notification schemes, custom fields, permission sets, and AI integrations.</li>
<li><strong>Scale and Automation:</strong> Design a highly automated, self-service model that easily scales to accommodate organizational growth in user volume and environmental complexity.</li>
<li><strong>AI Tool Integration:</strong> Lead evaluation, piloting, and rollout of AI-powered tooling (e.g., Atlassian Rovo, Claude for Jira, AI Companion) to automate ticket triage, sprint planning suggestions, and status summarization.</li>
</ul>
<h3><strong>2. Engineering Process Optimization &amp; Standardization</strong></h3>
<ul>
<li><strong>PDLC Alignment:</strong> Partner closely with Product Management, Engineering, Quality Assurance, and Security to align tool mechanics with the company's release cadences, secure SDLC requirements, and change control policies.</li>
<li><strong>Workflow Design:</strong> Standardize Jira workflows to track key engineering pillars uniformly (e.g., New Feature Development, Architecture Improvements, and Run-the-Business/KTLO operations).</li>
<li><strong>Eliminate Tool Fragmentation:</strong> Actively lead efforts to migrate teams away from disjointed standalone tracking sheets and custom scripts into Jira to create a single, synchronized source of truth.</li>
</ul>
<h3><strong>3. Data Governance &amp; Analytics Enablement</strong></h3>
<ul>
<li><strong>Source of Truth Data:</strong> Ensure data integrity within Jira to allow executive leadership to accurately assess resource allocation, identify horizontal dependencies, map organizational priorities, and make informed business investment decisions.</li>
<li><strong>Metrics Reporting:</strong> Oversee configurations for integrated reporting engines (such as Faros.ai) to surface real-time visibility into engineering productivity metrics, cycle time, lead time, pipeline health, and bottleneck identification.</li>
<li><strong>Change Control &amp; Risk Management:</strong> Serve as a core member of the Jira Change Control Board (CCB), assessing the risk levels (Low, Medium, High) of configuration requests to protect the functionality of critical engineering dashboards and tracking filters.</li>
</ul>
<h3><strong>4. Direct Support &amp; Enablement Packages</strong></h3>
<ul>
<li><strong>User Enablement:</strong> Create intuitive, scalable enablement packages, documentation, and training guides to ensure seamless platform onboarding for new and existing Oktanauts.</li>
<li><strong>Ongoing Administration:</strong> Act as an independent administrator managing day-to-day configuration requests, custom JQL filtering, role/privilege assignments, and automation rules.</li>
<li><strong>Cross-Functional Partnership:</strong> Collaborate deeply with internal customers—Developers, Scrum Masters, Engineering Managers, Design Leads, and Product Leads—to capture gaps and build creative process improvements.</li>
</ul>
<h2><strong>Qualifications &amp; Profile</strong></h2>
<h3><strong>Minimum Qualifications</strong></h3>
<ul>
<li><strong>Education:</strong> Bachelor’s degree in Computer Science, Information Technology, Business Technology, or a related field; or equivalent practical experience.</li>
<li><strong>Atlassian Expertise:</strong> Proven, hands-on experience in Advanced Jira and Confluence Administration within an enterprise-scale engineering ecosystem (supporting 500+ users).</li>
<li><strong>Technical Languages:</strong> Essential proficiency with Jira Query Language (JQL), basic SQL, or equivalent database queries.</li>
<li><strong>AI Proficiency: </strong>Hands-on experience integrating AI tools (e.g., Claude, Gemini, Atlassian Rovo, GitHub Copilot) into product development workflows, with a demonstrated ability to evaluate, pilot, and scale AI capabilities across engineering teams.</li>
<li><strong>Agile Methodology:</strong> Thorough understanding of agile/lean development, Scrum frameworks, sprint execution ceremonies, and SAFe/Portfolio-level planning models.</li>
<li><strong>PDLC &amp; SDLC Knowledge:</strong> Deep conceptual awareness of modern software engineering practices, release management trains, CI/CD pipelines, and infrastructure deployment models.</li>
</ul>
<h3><strong>Preferred Qualifications</strong></h3>
<ul>
<li><strong>Advanced Tools:</strong> Deep experience leveraging Jira Service Management, Jira Advanced Roadmaps (Plans), and metrics platforms like Faros.ai.</li>
<li><strong>Scripting &amp; Automation:</strong> Strong willingness or ability to extend native Atlassian functionality through scripting, macros, and API automations.</li>
<li><strong>Analytical Rigor:</strong> Excellent critical thinking and advanced troubleshooting capabilities using application logs and configuration event logs.</li>
<li><strong>Communication:</strong> Stellar written and verbal communication skills; a proven track record of synthesizing dense technical conditions into clear executAI Workflow Design: Experience designing AI-augmented workflows — such as automated ticket enrichment, AI-driven sprint retrospectives, or LLM-assisted reporting — that reduce manual TPM overhead.</li>
</ul>
<p>#LI-MM<br>#LI-Hybrid<br>P22182_3551164</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit:&nbsp;<a href="https://rewards.okta.com/can" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://rewards.okta.com/can&amp;source=gmail&amp;ust=1705181614985000&amp;usg=AOvVaw29oi6BOXve4rhySFpzzvao">https://rewards.okta.com/can</a>.</p></div><div class="title">The annual base salary range for this position for candidates located in Canada is between:</div><div class="pay-range"><span>$108,000</span><span class="divider">&mdash;</span><span>$149,000 CAD</span></div></div></div><div class="content-conclusion"><p><strong>The Okta Experience</strong></p>
<ul>
<li><a href="http://rewards.okta.com">Supporting Your Well-Being</a>&nbsp;</li>
<li><a href="https://www.okta.com/company/okta-for-good/">Driving Social Impact&nbsp;</a></li>
<li><a href="https://www.okta.com/company/talent-connection-community/">Developing Talent and Fostering Connection + Community</a></li>
</ul>
<p>We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.<br><br>Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.<br><br>If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please&nbsp;<a href="https://docs.google.com/forms/d/1EfiEYZrIyhA2X4Fijk0R3RKYOzNoS3wtvyM4nhbZnXE/edit">use this Form</a> to request an accommodation.<br><br>Notice for New York City Applicants &amp; Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please&nbsp;<a href="https://talent.okta.com/new-york-city-aedt-notice.html">click here</a> to view our full NYC AEDT Notice.</p></div>

Senior Engineering Technical Program Manager - Jira Administration

<h3>Overview of the Role</h3>
<p>We’re on a mission to modernize insurance - making it simpler, more accessible, and customer-first. The insurance industry is a $1T market that’s remained largely untouched by the digital revolution, and PolicyMe is here to change that. As a remote-first, Toronto-based startup with big ambitions, we’re looking for a product leader to help us build the future of insurance in Canada - and beyond.</p>
<p>We are now seeking a Principal Product Manager to join our Accounts &amp; Automation team within our product organization. This role will own several areas of scope, including:</p>
<ul>
<li>Defining the strategy and roadmap to make us the go-to provider for all of our customers’ personal insurance needs, including the platform-wide programs and features that drive multi-product adoption</li>
<li>Building trust digitally across the products we offer, so customers feel similar levels of confidence and reassurance as they would get when they speak with one our licensed advisors</li>
<li>Evolving our accounts product and internal tools to streamline operations and deliver a seamless customer experience end to end.</li>
</ul>
<p>This is a highly strategic and hands-on leadership role that blends product vision, analytical thinking, structured execution, and cross-functional leadership. You will be responsible for shaping long-term product direction while also driving day-to-day execution across multiple complex initiatives. Reporting to the VP of Product, you will work closely with leaders across Engineering, Design, Growth, Operations, Customer Success, and Data to build products that create exceptional customer outcomes and drive meaningful business impact.</p>
<h3>What you'll be doing</h3>
<p><strong>Define &amp; Own the Product Vision</strong></p>
<ul>
<li>Evolve our product strategy to improve customer delight, retention, referral growth, operational efficiency, and cross-product adoption.</li>
<li>Develop a compelling long-term vision for how to make insurance simple for Canadians, from how customers discover new products of ours to how they manage it post-sale.</li>
<li>Build and champion a roadmap that balances innovation, operational excellence, and long-term scalability.</li>
<li>Develop a deep understanding of customer and operational pain points, using those insights to shape strategy and prioritization.</li>
<li>Establish clear OKRs and success metrics that align teams around measurable business and customer outcomes.</li>
</ul>
<p><strong>Solve Ambiguous Problems</strong></p>
<ul>
<li>Take open-ended, unstructured problems and break them down into clear opportunities, strategic priorities, and executable plans.</li>
<li>Bring creative, first-principles thinking to solve complex challenges that have not been solved before in the Canadian insurance market.</li>
<li>Balance customer needs, technical constraints, operational realities, and business priorities when making product decisions.</li>
<li>Lead through ambiguity and create clarity for teams and stakeholders across the organization.</li>
</ul>
<p><strong>Drive End-to-end Execution and Delivery</strong></p>
<ul>
<li>Lead the product team through the full product lifecycle: problem definition, discovery, solution design, scoping, execution, launch, and iteration.</li>
<li>While you’ll shape the strategic direction, you’re also highly execution-oriented and willing to dive into the details when needed.</li>
<li>Ensure we build the right things, the right way, at the right time by balancing short-term wins with long-term platform investments.</li>
<li>Collaborate closely with Product Design and Engineering to build best-in-class customer and internal product experiences.</li>
<li>Write clear, actionable product specifications that connect business goals, customer needs, operational requirements, and technical constraints.</li>
<li>Coordinate closely with Growth, Customer Success, Operations, and other stakeholders to ensure launches are operationally ready and well-supported.</li>
<li>Drive alignment across teams and act as the connective tissue between stakeholders with competing priorities.</li>
</ul>
<p><strong>Measurement, Experimentation and Iteration</strong></p>
<ul>
<li>Define success metrics and measurement frameworks for all major initiatives, including customer engagement, funnel conversion, retention, operational efficiency, and long-term customer value.</li>
<li>Design and run experiments to validate hypotheses, de-risk larger investments, and accelerate learning.</li>
<li>Partner closely with Data to build dashboards, analyze product performance, and translate insights into actionable next steps - including when to pivot, double down, or sunset initiatives.</li>
<li>Use data, customer insights, and business context to continuously refine strategy and prioritization.</li>
</ul>
<h3>What we are looking for</h3>
<ul>
<li>8+ years of product management experience, including experience owning and scaling customer-facing digital products in high-growth environments.</li>
<li>Strong track record of leading complex cross-functional initiatives and delivering measurable business and customer outcomes.</li>
<li>Experience building both customer-facing D2C products and operational/internal tooling products.</li>
<li>Experience building prototypes with AI.</li>
<li>Experience scaling products and product practices within high-growth startups or fast-moving technology organizations.</li>
<li>Proven ability to define and communicate a compelling product vision that aligns teams and stakeholders around long-term outcomes.</li>
<li>Strong business acumen with a deep understanding of how product decisions impact revenue, operations, customer success, retention, and compliance.</li>
<li>Exceptional ability to structure ambiguous problems and turn them into clear, actionable plans.</li>
<li>Strong operational discipline with the ability to manage competing priorities, maintain momentum, and consistently close loops with stakeholders.</li>
<li>Excellent collaboration and stakeholder management skills with high emotional intelligence and a transparent leadership style.</li>
<li>Strong documentation and communication skills - able to tailor messaging effectively across executives, engineers, designers, marketers, and operational stakeholders.</li>
<li>Comfortable leading initiatives with many moving parts and driving alignment across multiple teams.</li>
<li>Strong sense of prioritization and ability to define MVP scope while balancing speed, quality, and long-term scalability.</li>
<li>Highly analytical and data-driven, with comfort working with product data, defining metrics, building measurement frameworks, and conducting analyses to inform decisions.</li>
</ul>
<h3>Why join us</h3>
<ul>
<li>Generous PTO - 20 vacation days</li>
<li>A comprehensive benefits plan with premiums paid in full by PolicyMe</li>
<li>Investment in your professional development, including an L&amp;D budget, AI tooling budget, performance reviews twice a year and ongoing feedback to ensure you reach your highest potential</li>
<li>An extremely high performing, low-ego, remote-first team that is truly disrupting an old industry</li>
<li>Option to work from home or our Toronto-based office (bonus: we cover the costs to bring all our employees in-person twice a year for experiential socials!)</li>
<li>Access to stock options based on performance</li>
</ul>
<h3>Compensation</h3>
<h3>Additional Information</h3>
<p><strong>About PolicyMe:</strong></p>
<p>At PolicyMe, we are Canada’s leading digital insurance solution, offering straightforward and affordable financial protection for families from coast to coast. Our product suite includes Life Insurance, Critical Illness Insurance, and Health &amp; Dental Insurance, all tailored to Canadians' evolving needs. We also offer B2B2C solutions, partnering with organizations to provide seamless digital insurance options. Founded by a team of insurance experts and technology entrepreneurs, PolicyMe is committed to making insurance simpler and more accessible. Since our launch in 2018, we have grown exponentially, selling over $10 billion in insurance coverage to Canadians.</p>
<p>We are proud of the team we’ve built and are excited for those that are yet to join us. We operate with a remote-first culture, attracting top talent from across Canada. If you’re looking for a fast-paced, collaborative environment, working alongside incredibly ambitious yet humble humans, we may be the right place for you! To learn more, visit <a href="http://www.policyme.com/" rel="nofollow ugc noopener" target="_blank">www.policyme.com</a>.</p>
<p>Additional Notes:</p>
<p><strong>Additional Notes:</strong></p>
<p><strong>- Job Vacancy:</strong> This role reflects growth in our team and expanded operational scope. We’re hiring to support increasing demand and continue delivering an exceptional customer experience.</p>
<p><strong>- Commitment to Equal Opportunity:</strong> PolicyMe is an equal opportunity employer. We welcome applicants of all backgrounds and provide fair consideration regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.</p>
<p><strong>- Accessibility Statement:</strong> We are committed to providing an accessible hiring experience. If you require accommodations during the application process, please indicate this in the “Additional Information” section of your application.</p>
<p><em>We thank all applicants for their interest, however, only those selected for an interview will be contacted.</em></p>

Principal Product Manager, Accounts & Automation

<div class="content-intro"><p><strong>Secure Every Identity, from AI to Human<br><br></strong>Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.<br><br>This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.</p></div><h2><strong>The role</strong></h2>
<p>At Okta, we believe AI will fundamentally transform how design, research, and product development happen. We are looking for a <strong>Senior Design Operations Program Manager, Agentic Design</strong> to lead the operationalization and enablement of internal AI agents, plug-ins, and automated workflows across our Design team — reimaging how designers create in the AI era through internal AI agents.</p>
<p>&nbsp;</p>
<p>In this role, you will bridge the gap between AI tooling capabilities and practical design ops execution. You will partner closely with design, product management and design systems to govern, evaluate, deploy, and scale AI-driven design capabilities — making our 60+ person design org dramatically faster, more consistent, and highly innovative.</p>
<p>&nbsp;</p>
<p>This is a tactical, execution-focused builder role for an operations leader who is deeply curious about AI tools, understands modern UX workflows, and excels at change management, team enablement, and operationalizing new frameworks.</p>
<h2><strong>What you'll do</strong><strong><br></strong></h2>
<h3><strong>AI &amp; Agentic Design Enablement</strong></h3>
<ul>
<li>Serve as the operational connective tissue driving AI adoption, evaluation, and workflow integration across Product Design, UX Research, and Content Design.</li>
<li>Manage the intake, evaluation, and approval process for design plug-ins, Model Context Protocol (MCP) integrations, and generative AI tools (e.g., custom content design assistants, design-to-code agents).</li>
<li>Partner with internal engineering teams to operationalize, ship, and drive adoption of internally built AI tools and agentic workflows across the design organization.</li>
<li>Foster a culture of experimentation and research, establish guidelines and evaluation standards for AI agent usage, and codify best practices for AI governance, prompt library design, and design quality safety.</li>
</ul>
<h3><strong>Design Systems &amp; Operational Change Management</strong></h3>
<ul>
<li>Lead the change management strategy for Okta’s design system (Odyssey). Operationalize how roadmaps, major releases, component updates, and usage guidelines are communicated and adopted across Design and Engineering.</li>
<li>Operationalize design-specific accessibility programs. Roll out accessibility audits, build localized guidelines, and integrate continuous accessibility checks directly into design team workflows.</li>
</ul>
<h3><strong>Program Enablement &amp; Culture</strong></h3>
<ul>
<li>Design and execute hands-on enablement workshops, brown bags, Figma/AI deep dives, and hackathons to build AI capability across design and content teams.</li>
<li>Create and maintain standardized operational templates, workflow documentation, and centralized resources so design teams spend less time reinventing process and more time creating.</li>
<li>Measure adoption rates, effectiveness, time savings, and business impact of deployed AI agents and design tools; leverage feedback loops to continuously refine processes.</li>
</ul>
<h2><strong>What We’re Looking For</strong></h2>
<ul>
<li>4+ years of experience in Design Operations, Creative Operations, or Program Management within complex software/SaaS design organizations.</li>
<li>Strong hands-on experience using AI design tools, generative AI capabilities, LLMs, Model Context Protocols (MCPs), custom Figma plug-ins, and agentic workflows.</li>
<li>Proven track record of rolling out complex operational initiatives, design systems, or accessibility standards across cross-functional teams with high adoption and minimal friction.</li>
<li>Clear understanding of how UX Designers, Content Designers, UX Researchers, and Design Systems Engineers collaborate across the product development lifecycle.</li>
<li>A proactive, self-directed problem solver who thrives on organizing ambiguity, creating scalable documentation, and getting things across the finish line.</li>
<li>Exceptional verbal and written communication skills with a knack for translating complex technical concepts into intuitive guidelines for design teams.</li>
<li>Deep familiarity with Figma, FigJam, Jira, Confluence, and emerging AI design tooling ecosystems (e.g., Cursor, Claude Code, OpenAI/Anthropic workflows, custom MCPs).</li>
</ul>
<p>**Must attend in person orientation in Toronto the first Tuesday of employment.&nbsp;</p>
<p>#LI-Hybrid</p>
<p>#LI-MM</p>
<p>P25781_3545664</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit:&nbsp;<a href="https://rewards.okta.com/can" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://rewards.okta.com/can&amp;source=gmail&amp;ust=1705181614985000&amp;usg=AOvVaw29oi6BOXve4rhySFpzzvao">https://rewards.okta.com/can</a>.</p></div><div class="title">The annual base salary range for this position for candidates located in Canada is between:</div><div class="pay-range"><span>$118,000</span><span class="divider">&mdash;</span><span>$162,000 CAD</span></div></div></div><div class="content-conclusion"><p><strong>The Okta Experience</strong></p>
<ul>
<li><a href="http://rewards.okta.com">Supporting Your Well-Being</a>&nbsp;</li>
<li><a href="https://www.okta.com/company/okta-for-good/">Driving Social Impact&nbsp;</a></li>
<li><a href="https://www.okta.com/company/talent-connection-community/">Developing Talent and Fostering Connection + Community</a></li>
</ul>
<p>We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.<br><br>Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.<br><br>If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please&nbsp;<a href="https://docs.google.com/forms/d/1EfiEYZrIyhA2X4Fijk0R3RKYOzNoS3wtvyM4nhbZnXE/edit">use this Form</a> to request an accommodation.<br><br>Notice for New York City Applicants &amp; Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please&nbsp;<a href="https://talent.okta.com/new-york-city-aedt-notice.html">click here</a> to view our full NYC AEDT Notice.</p></div>

Senior Design Operations Program Manager - Agentic Design

<h3>The Role</h3>
<p>AI Builder Experience (ABX) is MongoDB’s front door for the agentic era. We help human developers and coding agents discover, evaluate, and choose MongoDB, and we make MongoDB work naturally inside the AI-native tools, frameworks, and platforms where software is being built.</p>
<p>We are looking for an outstanding Staff Product Manager to own the Partner Platform: the products, experiences, and operating model that allow ecosystem partners to build trusted, high-quality MongoDB experiences for their users. This includes the Partner API and the broader path toward self-serve integrations, partner onboarding, enterprise controls, marketplace/discovery, and partner-managed experiences.</p>
<p>This is a role at the intersection of humans, machines, and partners. Human builders increasingly work through AI agents; AI agents need reliable interfaces, context, permissions, and tools; and partners determine where those experiences are discovered and adopted. You will make those three parts work together so MongoDB becomes the obvious database choice wherever AI-native software is created.</p>
<p>The role is highly cross-functional and highly visible. You will work with engineering, design, IAM, billing, security, documentation, analytics, product marketing, partnerships, field teams, and strategic customers and partners. You will be expected to operate as both a strategic product leader and a hands-on builder who can turn an ambiguous ecosystem opportunity into a clear product vision, strategy, and an executable roadmap.</p>
<h3>What You’ll Do</h3>
<ul>
<li>Own the vision, strategy, and roadmap for the MongoDB Partner Platform, starting with the Partner API and evolving toward a scalable, self-serve industry leading partner experience</li>
<li>Turn partner and customer needs into clear product bets, sequencing near-term delivery against a compelling long-term platform strategy</li>
<li>Build the next phases of the Partner API, including self-serve onboarding, enterprise and administrator controls, partner-managed account creation and billing, partner discovery, and a high-quality integration bar</li>
<li>Establish a repeatable operating model for partner intake, design-partner engagement, integration support, launch readiness, documentation, incident response, and post-launch learning</li>
<li>Partner deeply with the Partner team, IAM, Billing, Security, Engineering, Design, Docs, Analytics, Product Marketing, Sales, and Technical Services to align all towards the cross-functional outcomes required</li>
<li>Work directly with strategic AI-native partners, cloud platforms, and similar to understand their users, business models, technical constraints, and adoption levers</li>
<li>Ensure the platform works for both human and agentic developers: APIs and tools must be understandable to people, usable by agents, observable, secure, and resilient under automation</li>
<li>Define the metrics that show whether the platform is creating value, e.g. partner activation, time to first successful integration, integration quality, end-user adoption, successful agentic workflows, cluster growth, and partner-influenced revenue</li>
<li>Create clear product narratives and communicate strategy to executives, engineering teams, partners, customers, and field stakeholders</li>
<li>Represent ABX and MongoDB externally as a credible voice on AI-native product development, developer ecosystems, and partner platforms</li>
</ul>
<h3>What We’re Looking For</h3>
<ul>
<li>8+ years of product management or equivalent experience, including ownership of complex technical products, platforms, APIs, developer tools, ecosystems, or partner integrations</li>
<li>Demonstrated success taking a product or platform from ambiguous opportunity through launch, adoption, and continued evolution</li>
<li>Deep technical fluency: you can reason about APIs, authentication and authorization, distributed systems, platform boundaries, integrations, data flows, reliability, and security trade-offs</li>
<li>Experience building products for developers, technical users, AI-native workflows, or platform ecosystems. Direct experience with AI agents, MCP, agent frameworks, agentic coding tools, or agentic developer platforms is strongly preferred</li>
<li>A clear point of view on the difference between building for human developers and building for AI agents, including implications for APIs, documentation, tooling, evaluation, observability, and quality</li>
<li>Strong partner and customer instincts, with experience translating external needs into a product strategy without becoming a collection of one-off feature requests</li>
<li>Ability to navigate complex and growing organizations, align teams without direct authority, and create momentum when ownership and dependencies are not obvious</li>
<li>Comfort balancing speed, security, quality, enterprise requirements, and long-term platform health in a fast-moving market</li>
<li>Strong analytical judgment and the ability to define meaningful outcomes even when the direct revenue line is indirect or still emerging</li>
<li>Excellent written and verbal communication skills; you write clear documents, make trade-offs visible, and communicate effectively from engineering working sessions to executive reviews</li>
<li>Genuine enthusiasm for AI-native development and regular hands-on use of AI tools in your own work</li>
</ul>
<h3>Nice to Have</h3>
<ul>
<li>Experience with partner platforms, marketplaces, developer ecosystems, cloud platforms, databases, infrastructure, or enterprise SaaS</li>
<li>Experience with OAuth, delegated access, API governance, partner billing, provisioning, or multi-tenant product models</li>
<li>Experience with MongoDB, developer tools, application frameworks, or data infrastructure</li>
</ul>
<h3>Success Measures</h3>
<p>Within 30 days:</p>
<ul>
<li>Develop a deep understanding of the current Partner API, partner pipeline, design-partner experience, dependencies, launch commitments, and known gaps</li>
<li>Build strong working relationships with engineering, IAM, Billing, Security, Design, Partnerships, Docs, Analytics, Product Marketing, and the adjacent ABX PMs</li>
<li>Meet key partners and customers and understand the jobs they need the Partner Platform to accomplish for humans, agents, and their businesses</li>
<li>Produce a concise current-state assessment: what is working, what is fragile, what is one-off, and what must become platform capability</li>
</ul>
<p>Within 60 days:</p>
<ul>
<li>Evolve the Partner Platform vision and strategy, including clear ownership boundaries with AI Interfaces and AI Frameworks</li>
<li>Establish a metrics framework connecting partner integration quality and adoption to builder activation, Atlas usage, enterprise confidence, and business impact</li>
<li>Deliver an aligned roadmap for the next phases of Partner API, partner onboarding, enterprise controls, and partner platform capabilities</li>
<li>Identify the highest-leverage operating-model changes needed to improve partner speed, quality, and repeatability</li>
</ul>
<p>Within 90 days:</p>
<ul>
<li>Drive one or more high-impact improvements that materially improve partner onboarding, integration quality, enterprise readiness, or end-user adoption</li>
<li>Establish a credible plan for scaling from design partners to a broader ecosystem without relying on bespoke MongoDB-side work for every integration</li>
<li>Be recognized by engineering, design, partnerships, marketing, and field teams as a trusted product leader and effective cross-functional partner</li>
<li>Present a clear recommendation for the long-term Partner Platform shape, including the investments, sequencing, and trade-offs required to make MongoDB the default database for AI-native builders</li>
</ul>
<h3>About MongoDB</h3>
<p>MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.</p>
<p>With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.</p>
<p>Our compass at MongoDB is our <a href="https://www.mongodb.com/company">Leadership Commitment,</a> guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.&nbsp;</p>
<p>To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. <a href="https://www.mongodb.com/company/blog/culture/employee-benefits-that-make-a-difference-at-mongodb">From employee affinity groups, to fertility assistance and a generous parental leave policy</a>, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.<a href="https://www.mongodb.com/blog/channel/culture"> Learn more about what it’s like to work at MongoDB</a>, and help us make an impact on the world!</p>
<p>MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.</p>
<p>MongoDB is an equal opportunities employer.</p>
<p>REQ ID: 3273520423</p>

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