Modern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed to having a positive and meaningful impact on Canada’s infrastructure and on the communities where we live, learn, work, and heal. WE BUILD FOR LIFE. We value passion, initiative, determination, professionalism, and teamwork and we are committed to ensuring that our teams have everything they need to succeed. Health and safety are embedded in everything we do and, as a result, our award-winning safety culture has a record that’s well above industry standards. At Modern Niagara, you will work alongside values-driven, safety-conscious, and high-impact teams in a fast-paced, innovative, and collaborative environment. Here, your knowledge, skills, and excellent service will help ensure that the buildings that make up Canada’s infrastructure fulfill the needs they were set out to meet. Modern Niagara is one of Canada’s Best Managed Companies and is a recipient of SMACNA‘s Safety Excellence Award Program (SSEAP) – Canada and the Canadian Occupational Safety (COS) Magazine’s Gold Winner for Canada’s Safest Employers Award in the Building and Construction category and Excellence Winner for Canada’s Best Health + Safety Culture Award as well as Canada’s Best Health + Safety Leader Award. We currently have fantastic opportunity for a People & Culture Business Partner with a strong Employee Relations background to join a progressive and dynamic organization and a growing P&C team in Vancouver. Reporting to the Director of People and Culture Operations, responsibilities will include the full spectrum of best practices in the areas of employee relations, performance management, succession planning, and policies. Key focus will be building positive relationships across the business and partnering with the business leaders. **Duties and Responsibilities:**

*   Act as a strategic partner to leadership to help develop and implement HR strategies aligned with business goals
*   Lead and support key people initiatives related to culture, engagement, talent management & development and workforce planning
*   The ability to manage multiple priorities simultaneously, have a bias for action – results oriented
*   The ability to think big but also not be afraid to "roll up your sleeves"
*   Coaching and mentoring leaders within the organization
*   Maintain knowledge of best practices, legislative changes and industry standards
*   Perform other related duties as required

**Qualifications and Job Requirements:**

*   Believe in and live the Modern Niagara Core Values-Teamwork, Initiative, Dedication, Professionalism, Passion
*   Post-secondary education in Human Resources Management or a related field preferred
*   Minimum 5 years relevant experience in progressive HR roles
*   Experience in a unionized environment an asset
*   Consistently demonstrates clear and concise written and verbal communication
*   Demonstrated emotional intelligence to establish trust, maintain confidential information, and foster strong relationships with business leaders, partners, and top talent

We thank all applicants for their interest, however, only those selected for an interview will be contacted. At Modern Niagara, we recognize the value of fostering a diverse, equitable, and inclusive organization and are committed to eliminating barriers faced by members of equity-seeking groups (women, Indigenous, Black, racialized, 2SLGBTQIA+, people with disabilities, and new immigrants) in the construction industry. Our DEI vision is to build an organization where everyone has access to the same opportunities, experience equitable outcomes, and can thrive and reach their full potential. We value the diversity of the people we hire and serve. Modern Niagara is an equal opportunity employer. If you require accommodation during the recruitment process, please advise us so that suitable accommodations can be made. We can be reached at careers@modernniagara.com.

People & Culture Business Partner

**With a career at The Home Depot, you can be yourself and also be part of something bigger.Position Overview** Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational processes. CXMs manage all activities required to ensure a safe opening and closing process. CXMs are accountable for delivery of customer service within the store by: coaching associates, and addressing customer service escalations. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following policies. CXMs will provide input to the Store Manager and Assistant Store Managers on Associates performance through ongoing performance management, and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed. **Key Responsibilities** Customer Service

*   Drive customer service and associate engagement; coach and train associates on proper customer service techniques and ensure team is providing the highest level of customer service.
*   Assign, manage and direct associate’s work and duties to drive customer service results.
*   Resolve customer escalations within the store and through Customer Care.
*   Ensure store is prepared for high-volume periods.
*   Monitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service.

People

*   Provide in the moment direction, coaching and performance management based on observations and behavior. Conducts formal performance conversations and discipline on customer service matters.
*   Use recognition tools to highlight associates demonstrating Home Depot’s core values.
*   Identify and develop high potential associates for growth opportunities.
*   Ensure adherence to work policies regarding safety and hold associates accountable for following all policies.

Manager on Duty

*   Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities, and task to all associates.
*   Responsible for Opening, Closing and MOD tasking as well as other whole store focus responsibilities; responsible for managing and directing day-to-day operations of the store.
*   Ensure associates complete all store checklists in accordance with timing expectations. Provide feedback to associates and verify issue correction and preventive action in place.
*   Ensure all equipment and machines are functioning properly.
*   Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.

**Competencies**

*   Collaborates
*   Communicates Effectively
*   Customer Focus
*   Decision Quality

**Skills**

*   Organizational skills
*   Problem-solving skills
*   Advanced communication skills

**Direct Manager/Direct Reports**

*   Store Manager

**Travel Requirements**

*   No travel requirements for this role

**Physical Requirements**

*   May involve bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving merchandise and tools, climbing a ladder.
*   May involve quickly responding to public address system announcements, including customer services calls, pages, and general information.
*   Moving around the store and being able to communicate with and assist associates & customers.
*   Operating a computer and other technology.
*   Identifying and reading reports, tickets and UPC labels.

**Working Conditions**

*   Working within a flexible schedule that may include evening and weekends.
*   Warehouse environment that can be dusty and noisy.
*   Doors are frequently open, causing drafts and interior temperature changes.

**Minimum Education**

*   Highschool Diploma or Equivalent

**Minimum Years Of Work Experience**

*   2 years of customer service experience an asset
*   1 to 2 years Retail or Trade experience an asset

**Minimum Leadership Experience**

*   At least one year of relevant work experience as a leader/supervisor

**Certifications**

*   NA

**Other Requirements/Assets**

*   Must be able to work a flexible schedule.

Customer Experience Manager-Calgary Market (Location TBD)

**Job Information** Job Title: Information Coordinator Job Requisition ID: 68765 Ministry: Justice Location: Calgary Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: 2 Permanent Positions Scope: Open Competition Closing Date: June 3, 2025 Classification: Administrative Support 6 (016ASA) Salary: $2,073.50 to $2,549.41 bi-weekly ($54,118 - $66,539/year) The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx Within the Court and Justice Services (CJS) Division, the Resolution Support Centre is the “come in” of the service delivery model, focusing on providing consistent information to Albertans in person, by telephone, or by email and will result in improved client access to the legal information & resources best suited to their situation, improved client experience, and an emphasis on front-end resolution of the legal issues Albertans experience. It is expected that this service delivery model will result in a decrease in the number of Albertans using the courts as a method of conflict resolution. To learn more about Court and Justice Services please follow the link at: https://www.alberta.ca/court-and-justice-services.aspx Role Responsibilities Are you looking for an exciting opportunity to apply your understanding of court procedures and the law to help Albertans increase their access to the legal system? Come join our Resolution Support Centre Team and provide exceptional service to Albertans while continuing to expand your knowledge of the law! Under the direction of the Team Lead, Information Services, you will be a “front line” representative of Alberta Justice. You will provide reliable and current information to Albertans, including self-represented litigants who do not have the assistance of a lawyer. **Your Role Will Involve, But Is Not Limited To**

*   Providing information and documentation about CJS programs and services to internal and external stakeholders via phone, in-person, and email.
*   Providing information and referrals regarding alternatives to court action, including Resolution Services Programs (such as Assessment Services and Dispute Resolution Services), other GOA departments, NGOs, and local resources.
*   Assisting clients in determining sources and location of general and legal information, such as court processes, program policies, and legislation.
*   Filing of court documents in accordance with the Alberta Rules of Court, federal and provincial statutes, policy directives and procedure manuals.
*   Preparing orders for self-represented litigants, in court or outside of court, at the direction of the judiciary.
*   Researching, developing, and maintaining program and service resource materials to facilitate consistent service delivery and training of staff members.

**As The Ideal Candidate, You Will Bring**

*   Strong communication skills to build relations with stakeholders, staff, and Albertans.
*   Exceptional skills in de-escalating stressful situations and the ability to remain calm and composed when dealing with difficult situations and behaviours.
*   Strong organizational skills to handle the volume and complexity of the work in a detail-oriented manner.
*   The ability to work independently and contribute to a team environment, sharing information and workload.

**Please click on this link to view the job description for this position** . APS Competencies Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom\_downloaded\_images/psc-alberta-public-service-competency-model.pdf . To be successful in this role and working environment, you must be able to demonstrate the following competencies:

*   AGILITY: You take advantage of opportunities to change how work is done to better anticipate obstacles and improve service. You also anticipate changing environmental demands and change behaviour accordingly.
*   SYSTEMS THINKING: You consider the inter-relationships among different aspects of an¬¬ approach including how they related to other programs and areas.
*   DEVELOP NETWORKS: You proactively build networks, connecting and building trust in relationships with different stakeholders.
*   BUILD COLLABORATIVE ENVIRONMENTS: You contribute to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
*   CREATIVE PROBLEM SOLVING: You ask questions to get a deeper understanding of the present issue, looking for ways to improve activities and results by doing something that may be new and different in the organization.
*   DRIVE FOR RESULTS: You identify ways to exceed performance expectations, identifying potential efficiencies, different ways of working or opportunities to contribute to the work of others.

**QualificationsRequired:** A high school diploma and four (4) years of related experience in the legal field or environment are required. A combination of legal experience and experience supporting or assisting various clients may also be considered. **Examples Of Related Experience That Will Be Considered Include**

*   Legal Assistants and Paralegals
*   Court or Judicial Clerks and Assistants
*   Experience with various areas of law, court processes, and procedures in a judicial or legal field or environment (e.g., law firm, correctional services, etc.)

**Equivalencies Will Be Considered On The Basis Of**

*   One year of directly related experience for one year of education, or
*   One year of directly related education for one year of experience.

**AssetsPreference Will Be Given To Candidates With The Following**

*   Related post-secondary education in the legal field.
*   Knowledge of the Alberta Rules of Court.
*   Knowledge of the different areas of law and all levels of court processes and procedures (e.g. civil, family, criminal, traffic, landlord, etc.).
*   Experience demonstrating conflict resolution.
*   Experience supporting or assisting vulnerable populations, demonstrating crisis intervention/management skills.
*   Experience with Microsoft Office applications such as Word, Excel, Access, and SharePoint.
*   Experience with a Customer Relationship Management (CRM) system.
*   Fluent written and oral communication skills in French.

**All candidates must complete a typing test before submitting an application. A typing speed of at least 40 WPM is required.** Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards . Notes **Position Information**

*   This posting is for two full-time, permanent positions.
*   Location: Calgary Courts Centre, Alberta.
*   Hours of Work: Monday to Friday, 7.25 hours a day and 36.25 hours a week.
*   This position involves heavy lifting of boxes up to 25 lbs., as well as long periods of standing or sitting.

Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. Links and information on what the GoA have to offer to prospective employees:

*   Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
*   Public Service Pension Plan (PSPP) - https://www.pspp.ca
*   Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
*   Professional learning and development - https://www.alberta.ca/professional-development-support-directive
*   Research Alberta Public Service Careers tool - https://researchapscareers.alberta.ca
*   Positive workplace culture and work-life balance.
*   Leadership and mentorship programs.

**How To Apply** Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. **Instructions For Your Resume** For Employment Experience:

*   Please indicate duration of employment (month, year)
*   Please specify employment status (i.e., casual, part-time, or full-time)
*   Ex: Legal Assistant, Jan 2006 - June 2009, Part-time (three, 8-hour shifts/week)

**For Any Post-Secondary Education**

*   Please specify your major and length of program
*   Please specify the year you graduated.
*   Ex: Bachelor of Justice Studies, 4-year Degree (Graduated 2017)

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles , for more information. It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( https://www.alberta.ca/international-qualifications-assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( https://canalliance.org/en/default.html ). It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application. **Closing Statement** This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted. If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Krista Lammie at Krista.Lammie@gov.ab.ca .

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