**Company DescriptionWho We Are** Mitten is the original Canadian manufacturer and market leader of vinyl siding. Our continued focus on operational excellence has set the industry benchmark for service, quality, performance and design, backed by the best in class lifetime warranty. As a coast to coast distributor of premium exterior building products we are the link between architects, builders and installers providing an endless variety of business and design solutions. As part of the Cornerstone Building Brands family, we are the largest manufacturer of exterior building products in North America. Our Canadian made vinyl siding has the largest and boldest colour palette in the industry and our colour matched aluminum, shake, stone, and accessories provide the perfect complements and finishing touches to any project. Our products maximize curb appeal and benefit installers by minimizing labour requirements. Mitten Building Products is a growing company in the building products industry backed by Cornerstone Building Brands, providing us with stability and strength in the North American market. Cornerstone Building Brands is the largest manufacturer of vinyl windows in North America with brands you’ve come to know and trust. We have endless building product options from standard to specialty to customized to whatever you’re looking for. But it’s our service capabilities that sets us apart. At Mitten Building Products, we strive to produce a continuous stream of market leading products and services. We are creative and seek to recognize, embrace and apply new ideas and commercialize them more quickly than our competitors. We relentlessly seek to raise the bar on our products and services. We establish a reputation for innovation, quality and service that differentiates us from our competitors and enables us to tailor products and services to be the market leader. Our building solutions are the cornerstone of the communities we serve. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play. **Why Join Our Team** Our employees are empowered to make a meaningful impact on our success while pursuing a wide range of opportunities to meet your personal aspirations for development and advancement within a stable, growing Canadian industry leader. **What You Can Expect From Our Company**

*   You will be Part of a Winning Team
*   You Can Capitalize on Your Opportunities and Make an Impact
*   You Will Be Well Rewarded for Your Contributions to our Success
*   You’ll work for a growing company with an excellent reputation in our sector for providing great products and customer service
*   Competitive and tangible rewards that provide fair compensation relative to expectations and effort including base earnings, benefits for you and your family, and contributions toward your retirement savings
*   Additional performance-based compensation depending on your role
*   Competitive vacation time and flexibility in work schedules and location consistent with your role
*   Resources and support to help you manage your personal wellness

**What The Company Expects Of Our Team**

*   Bring yourself fully to work each day
*   Playing your role on the team so together we Win as One
*   Welcoming and Driving Change to support our continued evolution
*   Help drive the success of our Canadian Business through living our universal core values
*   Making an Impact to ensure our continued success

**Job Description** POSITION OVERVIEW The Customer Service Representative is responsible 1) taking and processing orders; 2) responding to customers in person, online and by phone; 3) ensuring customer satisfaction by anticipating customer needs and proposing appropriate solutions based on our product portfolio. As an integral member of the team, the Customer Service Representative maintains productive working relationships, internally and externally, and coordinates all aspects of the sale from orders to deliveries and payments. **Responsibilities**

*   Create and manage order entries.
*   Prepare daily order schedule and distribute to warehouse staff.
*   Collaborate with warehouse to address shipping errors and discrepancies.
*   Address delivery-related issues such as late shipments, shortages and damaged products.
*   Prepare all required paperwork for freight claims due to damages and arrange for credit, or reshipment.
*   Process transactions including payments and credits.
*   Service customers directly by telephone, email, mail over the counter and in the showroom.
*   Respond to customers and sales representatives on inquiries pertaining to product, shipping, warranty, etc.
*   Support outside sales team by adopting internal processes to ensure customer satisfaction.
*   Product knowledge to assist dealers/customers with parts or install inquiries.
*   Participate in local trade shows, occasionally requiring weekend support.
*   Complete other tasks, as requested by Branch Manager.

**QualificationsEDUCATION**

*   Completion of college/vocational or technical training (minimum requirement: Grade 12 or GED).
*   Computer literate; proficiency in using the MS Office Suite including Word, Excel and Outlook.
*   Knowledge of building materials and construction techniques is an asset, but not required.

**Skills And Attributes**

*   Inside Sales or Order Desk experience is an asset!
*   Strong administrative, organizational, time management and prioritizing skills.
*   Able to handle a fast paced, demanding environment and to act with urgency when necessary.
*   Customer-focused attitude with a high level of professionalism and discretion.
*   Dedicated team player that can work effectively with their own team as well as other departments to achieve goals.
*   Attention to detail and ability to follow up on customer orders.
*   Excellent communication, interpersonal skills, and ethics.

**Additional Information** _Mitten Inc. is also committed to providing an inclusive and barrier free recruitment and selection process. Applicants should advise Human Resources if they require any type of accommodation during the recruitment process_

Inside Sales

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. A member of the Quality and Compliance team responsible for reviewing and approving Design Control documentation and driving improvements in Product Lifecycle processes for standalone software, with a focus on EMR and treatment support software products on a cloud platform **You Are Responsible For**

*   Participating as an independent reviewer on cross-functional teams to review and approve design control documentation, including software design and development plans and related design inputs and design outputs, with emphasis on quality by design.
*   Partaking in Discrepancy Report Review Board to ensure that product defects/complaints are reviewed, diagnosed and handled in a prompt, consistent and compliant manner.
*   Analyzing customer complaint data and provide analysis to engineering teams to develop methods, processes, procedures and equipment that will improve the failure analysis process and/or reduce failures.
*   Identifying improvement opportunities on SOPs and work with cross functional team to implement the changes/updates in processes, procedures, and work instructions.
*   Reviewing and follow-up on design control process-related audit non-conformances, CAPAs and customer complaints/field problems, to establish a closed-loop system.

**Minimum Qualifications**

*   BSc in a relevant field (Engineering, Computer Science, Sciences) and 3+ years of experience in a Software Engineering function, or Quality Assurance function, preferably with products operating on a cloud platform
*   Experience in Software Development, preferably with EMR and treatment support software products
*   Excellent technical writing and oral communication skills
*   Ability to plan, organize, and implement concurrent tasks and project
*   Excellent organizational, problem-solving, and analytical skills
*   Experience working in a cross-functional team environment
*   Ability to influence and interact with cross-functional team members
*   Ability to manage priorities in a fast-paced environment
*   Proficiency utilizing business tools such as e-mail, Microsoft Word, Excel, and PowerPoint, and other productivity software

The following experience would be considered an asset or the applicant should be willing to acquire on-the-job as follows:

*   Understanding of and/or experience auditing to standards or regulations such as ISO 9001, ISO 13485, ISO 14971, IEC 62304, the FDA Quality System Regulation, Medical Device Directive and/or Canadian Medical Device Regulation
*   Experience with cybersecurity standards or requirements
*   Experience in Risk Management

**Who we are:** We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. **How we work**: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers' businesses, please visit our company page at Siemens Healthineers Canada. **Equal Employment Opportunity Statement:** Siemens Healthineers Canada Limited is committed to creating a diverse environment and is proud to be an equal opportunity employer. While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. **Reasonable Accommodations:** Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here.  If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.    **Data Privacy:** We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.  By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice here. **To all recruitment agencies**: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. **Beware of Job Scams:** Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees.  These scammers may attempt to collect your confidential personal or financial information.  If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

Software Design Quality Assurance **Remote Canada (Winnipeg)**

**About The Ottawa Hospital** Inspired by research and driven by compassion! The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region. From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care. Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve. **Rotation/Shifts** Days, 8 hour shifts.

*   For information purposes only - The Hospital reserves the right to change.

**What You Will Do** As an Epic Analyst working with our Epic application, you will bring practical business knowledge to the organization by supporting and maintaining the integrity of the Health Information System. Throughout the course of your duties, you will be required to:

*   Identify and analyze organizational needs by gathering information from end users, defining scope and objectives, and making recommendations for solutions
*   Understand the Epic software system and how to build/configure it to meet the needs of end users
*   Provide second level support for all various clinical modalities including issue triage and resolutions
*   Application troubleshooting, reporting and tracking issues/solutions with vendors/clients
*   Support regular upgrades/enhancements to the Epic system; review release notes with stakeholders, determine build requirements, configure the system, and perform application/integrated testing

**What You Will Bring**

*   University degree and/or college plus equivalent experience in a relevant discipline;
*   Minimum of three (3) years progressive experience in Information Systems including previous experience in project management (other healthcare-based experience may also be considered);
*   Experience leading components in the implementation of small to medium scale systems and solution design;
*   Excellent analytical, problem solving, critical thinking, and decision-making skills;
*   Excellent oral and written communication skills, organizational skills, and presentation skills;
*   Experience in documenting and communicating processes and procedures;
*   Ability to work independently and collaborate closely with team members;
*   Ability to prioritize a large number of requests;
*   Proficiency in Microsoft Office (Outlook, Excel, Word);
*   Must be eligible to work in Canada.

**You will stand out with:**

*   Valid Epic certification;
*   Experience working in a large healthcare organization;
*   Experience developing and implementing standardized policies/procedures/protocols;
*   Experience with configuring computer systems, creating reports (SQL, Crystal Reports, etc.), and/or working in a programming environment;
*   Experience with quality assurance of clinical systems;
*   Proficiency in English and French, oral expression (advanced level) and comprehension (advanced level).

**What You Can Expect From Us** The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones. We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services. The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives. **Please Note** We are looking for fill multiple vacancies. **The duration of the temporary contract is a 1-year team with a possibility of extension.** Come join the Ottawa Hospital and be part of an exciting and impactful initiative! **Interested? Apply today!** If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted. The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

Business Analyst

**Job Description** Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com **Summary** The Junior Interior Designer is part of a team delivering Space Layout & Interior design, Functional Space Planning and Furniture Procurement Support services. The Junior Interior design role supports senior resources in information gathering, space planning and design development activities for complex projects as well as working drawings for low complexity design projects. The Intermediate Interior Designer works with internal BGIS staff as well as client and external consultants, as required, to ensure timely, successful implementation of TFMS Services and client project work. **Key Duties & Responsibilities** Service Delivery - Functional Planning Services

*   Supports the Sr Workplace Strategist and other studio members in information gathering and functional planning activities.
*   Develops stacking and blocking plans as well as detailed space requirements workbooks.
*   Supports the development of room data sheets for typical and special purpose spaces as required by the project, particularly drafting requirements and 3D modeling as required.
*   Supports the delivery of information gathering work shops.
*   Supports requirements documentation.

Service Delivery - Space Layout & Interior Design Services

*   Works with other studio team members to apply information from the functional program through space layout and design activities to translate requirements into functional space layouts in AutoCAD.
*   Supports the development of interior design and furniture concept documents including research of materials/finishes as required, ordering samples and obtaining other technical information.
*   Supports the development of digital presentations to communicate design concepts, options and intent in support of client decision making.
*   Renders design ideas in the form of 3-D renderings, work drawings, plans, models and schemes using computer-aided design (CAD) software.
*   Performs site verification, site measurements, furniture inventory and equipment inventory.
*   Delivers space planning services including layouts for reconfigurations and or minor modifications.
*   Develops complete working drawing packages and specifications for low complexity design projects in accordance with all applicable codes and standards under the direction of Intermediate and Senior designers.
*   Provides other interior design services as required.
*   Complies with all regulatory, environmental, health and safety requirements.
*   Incorporates sustainable practices, where practical, into project delivery, in accordance with client and BGIS processes.
*   Supports the completions of technical assessments of client locations in support of strategic planning and programs.

Service Delivery - Furniture Procurement Support

*   Supports the development of detailed furniture specifications and documentation required to procure furniture in accordance with the client standards, requirements and supply arrangements and procurement policies.
*   Develops detailed workpoint typicals to communicate functional requirements including 3D models.
*   Supports the development of tender documents for the client.
*   Supports the hand-off of delivery and installation of furniture to the MAC team and provides assistance as required through the implementation process.

Project Management Support

*   Manages time on different tasks effectively and reports delays, barriers to progress and or schedule impacts to their project lead.
*   Supports the development and management of project reporting materials.
*   Reports progress to the project lead on a regular basis to support the effective management of project schedules and costs.

Relationship Management

*   Maintains positive relations to meet client objectives.
*   Effectively and pro-actively communicates with stakeholders, such as Clients, contractors and project lead to ensure Client satisfaction and BGIS’s success.
*   Develops strong internal relationships with other line of business in order to ensure alignment and promote and support integrated delivery of services – One BGIS.

**Knowledge & Skills**

*   Skilled in interior design and documentation. (1-5 years in interior design role delivering interior design projects)
*   Strong drafting and AutoCAD skills. (Experience with and understanding of activity-based workplace models is an asset)
*   Ability to develop 3D models and rendering using sketchup AutoCAD 3D or other. (Experience planning and designing corporate interiors including work with specification of systems furniture)
*   Working knowledge and understanding of building and fire codes, accessibility standards and other industry standards such as LEED, WELL or others. (Experience space planning and working drawing development.)
*   Ability to develop creative and functional interior design solutions to solve client issues in partnership with more senior team members. (Experience working through the full lifecycle of a project from program development to implementation)
*   Strong communication skills (written, oral and visual) to effectively convey design information and intent as well as general relationship and service delivery tasks.
*   Strong organizational and time management skills. (Ability to manage multiple assignments simultaneously)
*   Software proficiencies including MS Excel, MS Project, Word, Powerpoint, Outlook, AutoCAD, Sketchp, Bluebeam, Publisher.

Licenses and/or Professional Accreditation

*   Working towards NCIDQ certification
*   BAID degree from a CIDA accredited post-secondary school or equivalent program (CIDA accredited)

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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