OPERATIONS MANAGER Indigenous Healing Lodge &#xA0; Full-time Evenings &#x2013; Edmonton, Alberta Closing date: October 5, 2026 Native Counselling Services of Alberta&#x2019;s mission is to promote the resilience of the indigenous individual and family, through programs and services that are grounded in reclaiming our interconnectedness, reconciliation of relationships and self-determination.&#xA0; Native Counselling Services of Alberta (NCSA) is committed to providing culturally relevant and holistic support services for/in our Indigenous Healing Lodge, supporting staff and residents. The Operations Manager also coordinates the activities of the staff including orientation, training and scheduling of shifts. The individual we are looking for individuals who are committed to supporting the central parole staff and primary workers in the facility and case management. The individual will be responsible to ensure the evening operations are followed and assist in training staff to ensure they complete their assignments ensuring residents, staff and community are safe. This is a full-time position Wednesday to Sunday evenings 4pm to 12 midnight. &#xA0; Specific responsibilities of the position include: <ul> <li>To be responsible for staff by ensuring schedules are in place, schedules are followed to meet security standards.</li> <li>To ensure that security related programs are implemented and act as a team lead for the primary staff.</li> <li>By acting as a resource for NCSA management team, including participating on relevant committees, attending meetings and acting as a representative of the healing lodge as maybe required from time to time.</li> </ul> Our ideal candidate would have the following qualifications:&#xA0; <ul> <li>In-depth experience and working knowledge of Indigenous communities, cultures, healing and language.</li> <li>Demonstrated understanding of historic trauma and the impact of colonization on Indigenous people.</li> <li>Good working knowledge of computers and information technology.</li> <li>Should have a basic understanding of the operations of Child and Family Services, Justice and Court systems, corrections, housing and income supports is an asset.</li> <li>Having previous supervisor experience is an asset.</li> <li>Ability to work as a team with excellent written and verbal communication skills. To be dependable, maintain confidentiality, build working relationships with staff and residents.</li> <li>Must be prepared to learn NCSA Resiliency Model and agree to be fully immersed in the model with interactions with staff, residents&#x2019; community and government agencies.</li> <li>Ability to represent NCSA in a professional manner, dress appropriately for the position.</li> <li>Must have a reliable vehicle, valid Alberta driver&#x2019;s license with required insurance for the position.</li> <li>Must provide current criminal record check, child intervention check and able to pass CSC Security Clearance to maintain employment.</li> </ul> Starting salary- $55,000.00 - $65,000.00 annual based on experience Please forward your resume and cover letter to: Marg Milicevic, Manager, Human Resources Email:&#xA0;careers@ncsa.ca Thank you for your interest in joining the NCSA team. Only candidates selected for an interview will be contacted. We are committed to providing a workplace that is inclusive and accessible to all. Should you require accommodation during the hiring process, please contact our Human Resource team.&#xA0;

Operations Manager

Join the Team at NorthStar Equipment Rentals At NorthStar Equipment Rentals, we fuel the construction industry with dependable equipment, expert support, and a commitment to getting the job done right. Our talented team is at the heart of our success&#x2014;delivering well-maintained equipment, responsive on-site assistance, and exceptional service that our clients depend on. Position Summary NorthStar Equipment Rentals (NSER), a division of Clark Builders, is currently recruiting an On-site Equipment Rental Programs (OERP) Specialist who will provide training, onboarding, and daily management of on-site programs. The OERP Specialist will work with project teams and vendors to support efficient use, movement, and maintenance of construction equipment. The position will initially be based out of our main NorthStar Equipment Rentals office in Edmonton, Alberta, with the role later shifting to a project site located near Fort Saskatchewan, Alberta. Duties/Responsibilities <ul><li>Serve as point of contact for project teams and on-site rental vendors to understand, confirm, and implement equipment needs.</li><li>Visit project sites to establish presence with stakeholders to manage on-site equipment requirements, maintenance, and transition of construction equipment to/from yard.</li><li>Provide exceptional customer service and timely communication with project team stakeholders and on-site trade and rental vendors for relationship development and service excellence.</li><li>Provide support for end-user system troubleshooting related to rental software, and inventory and contract management systems for on-site equipment rental programs. Support project teams and vendors adoption and adherence to systems.</li><li>Monitor utilization of rental equipment use and track vendor billing, and accuracy of customer invoices for on-site equipment rental programs.</li><li>Provide on-site equipment rental program preconstruction information, including but not limited to generating equipment lists for bidding consideration.</li><li>Develop and maintain on-going vendor relationships to promote reliability and high service standards throughout projects.</li><li>Other activities, duties, and responsibilities as assigned. </li></ul>Skills, Knowledge, Qualifications &amp; Experience <ul><li>Bachelor&#x2019;s degree or certificate from accredited program and minimum of 2 years of experience in construction rentals, logistics, equipment, or warehouse management, or equivalent combination of education, training, and experience</li><li>Basic understanding of construction equipment, jobsite logistics, and equipment maintenance requirements</li><li>Knowledge of financial principles and budget forecasting</li><li>Active listening skills and responsive with strong follow-up practices</li><li>Highly organized to manage On-site Equipment Rental Programs (OERP) on project site or yard, and in support of construction operations</li><li>Process skills to think through logistics and communicate expectations</li><li>Ability to professionally engage and collaborate with internal and external stakeholders</li><li>Professional verbal and written communication skills</li><li>Familiar with equipment rental software (e.g., Texada, Wynne RentalMan) and P2P systems (e.g., Coupa)</li><li>Experience with continuous improvement concepts, methodologies, and tools (e.g., 5S or Lean)</li><li>Embrace change and quick learner to adopt processes, information, and technology enhancements</li><li>Proficient computer skills, Microsoft Office suite of applications, and database applications</li><li>Regular travel </li></ul>Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, climb, balance, stoop, kneel, crouch, crawl, use hands to finger, handle or feel objects, tools, or controls, and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Performance of the required duties require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction. The employee is regularly required to be mobile, and the employee regularly travels both short and long distances via a variety of conveyances. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee performs work on-site at construction sites, office locations, and/or off-site venues. While performing the duties of this job, the employee regularly works at construction sites where the employee is exposed to moving mechanical parts, high precarious places, fumes, or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. While performing the duties of this job, the employee occasionally works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. The employee is required to work in compliance with company safety policies, procedures, and applicable laws. If you&apos;re looking to be part of a hardworking, customer-focused team that values safety, service, and integrity&#x2014;we want to hear from you. Recruitment Fraud Alert NorthStar Equipment Rentals is aware of fraudulent job offers and interview requests falsely made in our name, targeting international job seekers. These scams aim to collect money or personal information and are not authorized by NorthStar Equipment Rentals. We never send unsolicited job offers, request payment at any stage of hiring, or ask for personal information before a formal offer is accepted. We urge all applicants to verify the legitimacy of any recruitment communication and report suspicious activity to the appropriate authorities.

Equipment Rentals Specialist

Customer Service Representative &#x2013; Edmonton, AB Who we are? We are a dynamic and innovative company dedicated to enhancing our customers&apos; experiences and driving sales growth. Position Summary We are looking for a motivated and proactive individual to join our team as a Customer Service Representative. This role is perfect for someone who enjoys interacting with customers, has a knack for sales, and excels in administrative tasks. In this role, you will... Responsibilities Strategic Sales: <ul><li> Research and understand customer needs to make product and service recommendations.</li><li> Conduct outbound telephone sales and maintain email correspondence.</li><li> Participate in strategic account sales programs.</li><li> Effectively sell the full consumable portfolio of Cansel offerings, maximizing cross-selling opportunities. </li></ul>Business Development <ul><li> Perform remote sales business development using an existing customer portfolio.</li><li> Explore new growth opportunities to meet or exceed revenue targets.</li><li> Manage existing accounts to achieve forecasted revenue targets.</li><li> Collaborate with the Sales Team on campaign-based projects.</li><li> Work closely with Outside Sales Professionals to ensure seamless operations.</li><li> Maintain excellent customer service relations and diligently record activities in Salesforce and SAP. </li></ul>Customer Service Team Duties <ul><li> Answer phones, enter orders, transfer calls, and create leads.</li><li> Assist walk-in customers and handle e-commerce chat inquiries.</li><li> Create work orders and rental requests and manage returns.</li><li> Process payments for in-store transactions and coordinate with the A/R team for others.</li><li> Monitor customer pickups and contact customers as needed.</li><li> Enter customer orders and respond to various inboxes.</li><li> Handle RMAs for returned products and monitor billing due lists.</li><li> Maintain a tidy branch and assist in facility-related tasks.</li><li> Respond to NPS surveys, monitor/respond to clients on ecommerce chat, and escalate issues.</li><li> Stock showrooms, perform daily inventory cycle counts, and manage shipping/receiving tasks when required. </li></ul>Qualifications About you... <ul><li> 1-3 years of experience in sales and customer service.</li><li> A strong desire and genuine interest in our customers&#x2019; business.</li><li> A robust ambition to meet and exceed revenue targets.</li><li> The ability to foster strong workplace relationships and create a positive work environment.</li><li> Proactive, autonomous, and results-driven with strong troubleshooting skills.</li><li> Excellent customer service, interpersonal communication, and telephone skills.</li><li> An energetic and highly motivated individual who can work well within a team and independently with minimal supervision.</li><li> The ability to multi-task, prioritize work activities appropriately, and stay calm and upbeat, even in fast-paced situations. </li></ul>Why choose us? In addition to the strong growth culture of the company, Cansel offers: <ul><li>Competitive compensation package.</li><li>Uncapped Commission incentives for the sales team.</li><li>Flexible extended health and dental benefits program.</li><li>Group Life, Short term Disability, Long Term Disability, AD&amp;D, and Critical Illness Insurance</li><li>Access to on-line pharmacy</li><li>Company vehicle program for Sales Reps.</li><li>Employee Referral Program.</li><li>Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).</li><li>Free access to our online courses database.</li><li>Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.</li><li>Preferred rates on some gym memberships.</li><li>Preferred rates on personal insurance.</li><li>Generous long service reward program. </li></ul>Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees. All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age. ** We thank all applicants for their interest. Only those selected for an interview will be contacted. We are committed to employment equity and welcome applications from all qualified individuals. **

Latest Remote Jobs in
Edmonton, Alberta·Administrative

Operations Manager

Operations Manager

Equipment Rentals Specialist

Equipment Rentals Specialist

Customer Service Representative - Edmonton

Customer Service Representative - Edmonton

Latest Remote Jobs inEdmonton, Alberta·Administrative

Operations Manager

Operations Manager

Equipment Rentals Specialist

Equipment Rentals Specialist

Customer Service Representative - Edmonton

Customer Service Representative - Edmonton

Latest Remote Jobs in
Edmonton, Alberta·Administrative