Technical Sales Manager

Job Title: Technical Sales Manager - Scientific Instrumentation

Location: Ottawa (on-site)

Reports to: Head of Global Sales

Role status: Existing role

About RBR

At RBR, we’ve been making waves in oceanography since 1973, designing cutting-edge instruments to measure our blue planet. Built to withstand some of the harshest environments on Earth, our instruments are deployed from the ocean’s deepest trenches to the polar ice caps, capturing essential data on water temperature, salinity, pH, and more. This data empowers researchers worldwide in the fight against climate change, and our technology supports groundbreaking science with partners like Fisheries and Oceans Canada, Woods Hole Oceanographic Institution, Scripps Oceanographic Institution, the British Antarctic Survey, and many other key global institutions.

Our global sales organization is built on technical expertise and a passion for ocean science. With a mix of direct offices and vetted technical agents, we work closely with customers to deliver exceptional service, sales, and support. Our team’s diverse scientific and technical backgrounds ensure we can provide tailored solutions to advance water quality and ocean research around the world.

At RBR, we care deeply about our work, each other, the environment, and the global communities we serve. We value teamwork, continuous improvement, and having fun along the way. From company lunches to social events, we’re a crew that thrives on taking on complex and exciting challenges that have a meaningful impact on the blue planet! Ready to make waves with us? Apply below!

About the role

RBR’s sales team combines technical expertise with a commitment to ocean science. We partner with leading organizations and researchers around the globe to deliver high-quality instruments and reliable customer support.

We are looking for an experienced Technical Sales Manager to grow our presence. In this role, you will drive sales by developing new opportunities, expanding customer relationships, and representing RBR as a trusted partner. You will connect researchers and organizations with advanced technology that supports important oceanographic and environmental research.

This role is ideal for someone motivated by achieving results, building long-term partnerships, and creating tailored solutions that meet customer needs.

What you’ll do

• Present and promote RBR instruments to scientific and technical users
• Develop and maintain a strong client portfolio (research institutes, universities, environmental engineering firms, etc.)
• Expand, nurture, and retain customer relationships
• Grow and manage the customer base, ensuring long-term partnerships
• Identify, develop, and sustain business opportunities
• Prepare commercial offers and respond to tenders
• Identify new market opportunities and prospects within oceanography and environmental sciences
• Represent the RBR brand and values at conferences, trade shows, and workshops, showcasing our innovative solutions and expertise.

What you bring

• A degree in sciences or engineering (BSc, MSc, or PhD) or equivalent experience in high-level technical sales
• Ideally, 5+ years of technical sales experience, preferably in oceanographic, marine geophysics, or related scientific instrumentation fields
• Proven ability to work directly with academic institutions, government agencies, and private organizations
• Experience collaborating with end customers and through local agents to deliver exceptional sales results
• A customer-focused mindset paired with a sense of urgency, passion, and purpose
• A talent for finding better ways, for customers and for RBR, through innovative thinking and problem-solving
• Strong communication and interpersonal skills that inspire trust and foster lasting partnerships
• This role requires travel approximately 25-50% within North America, primarily in Eastern Canada and the United States though actual travel may vary based on business needs

Nice to have

• Experience in ocean technology and measurement
• Degree in Oceanography or a related field
• Familiarity with CRM systems; Salesforce experience is a plus

Current perks at RBR

🌴 20 days of vacation, plus a company-wide holiday shutdown and paid sick days

⏰ Work from wherever Wednesdays (most roles eligible)

🩺 Benefits from day 1 & RRSP contribution matching

💰 Bonus program

🏋🏽 Annual fitness reimbursement program

🚴 Greener commuting incentive program (bike-to-work, carpool, or transit passes)

🚗 EV reimbursement program + on-site charging stations

💝 Charitable donation matching

🌮 Weekly lunches (on us)!

At RBR, we celebrate and support diversity in our workplace. As an equal-opportunity employer, we welcome people from all backgrounds and aim to find the most talented person for each role. Accommodations are available upon request at every stage of the selection process.

AI statement: At RBR, we may use artificial intelligence (AI) tools during parts of our hiring process. These tools may be used to support note-taking, scheduling, and/or organising candidate information. Final hiring decisions are made by our people.

Salary and Job Level: The final salary and job level will depend on your experience and qualifications. We know great talent shows up at different points in a career - whether you’re earlier in your journey or bring senior-level experience, we encourage you to apply. Depending on fit, the role level and salary may shift accordingly.