General Manager

DO YOU WANT TO BE YOUR BEST?

“I’m looking for a talented and dynamic GENERAL MANAGER to help lead this important flagship franchise location (Vancouver, Burnaby and Fraser Valley). Working with an experienced and motivated owner (me), you will need to have a passion for sales and customer engagement! Overall, I’m looking for a business savvy leader, who thrives on crushing goals, and can help take this organization to another level.”

…… Alex Read, Local Franchise Owner.

Modern PURAIR (www.modernpurair.com) is Canada’s fastest growing indoor air quality company, offering furnace and air duct cleaning, indoor air quality testing, coil cleaning, dryer vent cleaning, air purification equipment including HEPA filters and UVC/UVV germicidal technology, and filter maintenance programs for homes and businesses including offices, retail locations, property management companies, restoration companies, schools, hospitals, and more. 

We have a company history dating back to 1969, and locations coast-to-coast, with operations about to launch in the US market. Modern PURAIR’s Vancouver location (covering the Lower Mainland) has a solid foundation and a “Vivid Vision” for aggressive growth over the coming years.

The Position:

This is a run/grow-the-business role — not a caretaker seat. I’m looking for a growth-minded General Manager, based in our local office (Coquitlam), who loves ownership, accountability, and execution!

We are pushing to be #1 in our system, and as such, you’ll own:

·      P&L, KPIs, and day-to-day execution

·      Recruitment, culture building and accountability across Operations and Commercial Sales

·      Safety and systems compliance

·      Setting clear priorities, making fast decisions, and achieving consistent results

For the A-player looking for something special who can answer “yes” to all of the following questions, this is the opportunity for you:

• Do you have an entrepreneurial spirit?
• Do you love to move fast?
• Are you looking to build that WOW factor in a company?
• Do you have a passion for organization and can easily multi-task?
• Are you excited about building an awesome culture?
• Do you have passion by the bucket loads?
• Do you want to make a difference and build something special?

If you answered “YES” to the above, you need to continue reading…. 

The Role Details:

The General Manager is an exceptionally talented individual who will lead the way as we work to aggressively grow this market. You’ll be owing all aspects of our operations; Inc, building a team, finding new commercial customers, driving local residential guerilla marketing, and growing sales. You’re hungry to succeed and will do whatever it takes to make it. You’re organized and self-disciplined with a willingness to take on big challenges.

YOU ARE:

• Business-Savvy (with proven business management experience)
• Detail Oriented
• A Team Player
• Highly organized (with the proven ability to effectively and efficiently organize multiple priorities)
• Goal Driven
• A High Achiever
• Computer Savvy
• Open and accountable
• A Proven Leader
• Growth-oriented, both personally and professionally

KEY DUTIES:

• Leadership & Accountability: (EOS – Integrator Seat) Lead, manage, and hold accountability for the entire organization. Own Profit & Loss, business planning, and execution of company priorities. Set quarterly and annual goals (Rocks) and drive alignment through weekly meetings. Ensure role clarity, accountability, and alignment across departments
• Business & Financial Performance: Full ownership of key metrics including Revenue, AJS, RPH, Profitability, Wage %, and Disposal Costs. Develop and manage budgets, forecasts, and performance plans. Use data to identify trends, risks, and opportunities
• People & Culture: Build and lead a high-performing team. Own employee engagement, retention, and development. Foster a positive, accountable, customer obsessed culture
• Operations & Customer Engagement: Ensure operational excellence and consistent service delivery. Own escalated customer issues and overall Google Reviews and Net Promoter Score (NPS). Drive safety, quality, and continuous improvement
• Sales & Growth: Own residential and commercial sales performance and pipeline growth. Support strategic partnerships and key accounts

KEY RESULTS:

• Predictable financial performance and strong profitability
• Engaged, accountable team
• Consistently excellent customer Google reviews and NPS
• 100% compliance with all Franchisor “compliance” metrics
• Clear priorities, fast decisions, and minimal owner involvement in day-to-day operations

REQUIRED COMPETENCIES:

• Proven leadership experience in general management, operations, or multi-department environments
• Strong financial acumen and KPI-driven management experience
• Demonstrated ability to lead and hold teams accountable
• Customer-focused mindset with high standards
• Highly Organized, quick thinker, fast learner and problem solver
• Experience in service-based or franchise businesses preferred

If you feel that you’re up to the challenge, please email me your resume and a cover letter telling me what makes you awesome!

alex.read@modernpurair.com