Administrative Assistant - ALS Education - Regular Part-Time 2026-16066 (2026-16066)

Summary Of Duties Provides comprehensive administrative support to the Program Director, Program Office Manager and the office of the ALSE Program; administrative support to the leadership team of the six separate divisions; and administrative support to the Education Faculty. Under the supervision of the Program Manager will support the office with day to day administrative operations, intake and registration of trainees, liaise with and register participants with the certifying organizations ( HSF/ American College of Surgeons ), source and acquire educational materials, plus organize individual courses, their Faculty, set up personnel, and trainees. Reports To: Day to day operations – Program Manager; Overall - Program Director. Position Responsibilities

• Provides administrative Support to the Program Director, Program Manager and to a lesser degree the Division Leads.
• Assist with answering requests from clients regarding the course offerings by phone and email
• Assists with registering trainees and arrange timely delivery of educational material required by each trainee
• Assists with course closure including any necessary documentation submission to certifying organizations.
• Maintain and update the Program website on the intranet
• Liaise with the certifying organizations to support program delivery
• Liaise with external organizations seeking information
• Help troubleshoot and resolve trainee issues
• Assist and support the sourcing of educational material and maintenance of simulators
• Assist and support the purchase of educational materials and office supplies
• Assist and create fair, transparent and equitable staffing of both courses and course setup teams while respecting Faculty requests wherever possible
• Assist with and be knowledgeable of all aspects of course setup and takedown
• Assist with scheduling and booking of resources for delivering courses
• Support set up of the training rooms and classroom including physical set up of the patient simulators, check list preparation and post-exercise reset of training rooms and associated resources
• Provide administrative support to other activities related to enhancing the ALSE Program
• Support the implementation of special projects and other duties as assigned

Qualifications/Skills

• A self-motivated and creative graduate of a University or Community College with related work experience in a health care setting
• Superb linguistic stills, both oral and written. A fluent second language is optimal
• Excellent interpersonal skills and a demonstrable track record of team performance in a demanding multi-professional / multi-disciplinary / multi institution environment
• Advanced office computer skills in a business environment
• Robust understanding of simulation based education and its operational requirements
• Strong organizational and time managements skills with ability to operate under tight time lines in a fast paced, and results orientated, environment
• Possess outstanding attention to detail and confidentiality
• Ability to balance competing priorities and fluctuating work loads
• Excellent analytic skills and judgment with ability to research and summarize administrative data
• Ability and willingness to follow all hospital policy, privacy requirements, legislation and external certifying organization policy