Human Resources & Benefits Administrator_FT-Contract

Title of Job: Human Resources & Benefits Administrator Date: February 13, 2026 Closing Date: March 1, 2026 Location: Toronto, ON - People and Culture Compensation: $50,409 - $59,904 Annually Prorated Contract Duration: until April 15, 2027 Work Type: Hybrid Job ID: 10604356 Existing or New Positions: Existing Who We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Job Summary: The HR and Benefits Administrator plays a pivotal role in supporting a range of human resources functions, with a primary focus on the administration of Benefits, pension student placement and new hires orientation activities. Beyond core administrative duties, the HR and Benefits Administrator plays an active role in fostering employee engagement and wellbeing by promoting wellness resources, supporting organizational initiatives, and collaborating with the People and Culture to deliver activities that strengthen connection, belonging, and overall employee experience across LOFT. To excel in this role, the incumbent must possess advanced MS office skills, enabling them to tackle intricate data entry and form creation tasks efficiently. The HR and Benefits Administrator is entrusted with the management of administrative data and employee records. They should be capable of independently seeing through assigned projects, demonstrating a high degree of organizational aptitude and resourcefulness, while consistently meeting deadlines in a fast-paced environment. What You Will Do:

• Administer LOFT’s benefits and pension programs, acting as the primary liaison for employees, providers, and internal stakeholders. Oversee the full lifecycle from enrolment through changes and terminations with clarity, clear communication, and a strong commitment to service excellence
• Serve as the primary point of contact for employees and other stakeholders regarding inquiries related to the Employee Assistance Program, ensuring timely, clear, and supportive guidance
• Prepare periodic statistical and analytical reports, including benefits enrolment, EAP utilization, pension participation, and student placement metrics, to support data driven planning and continuous improvement
• Maintain accurate and up to date benefits, pension, EFAP, and student placement records through precise data entry and standardized processing, ensuring compliance with applicable legislations, internal procedures and privacy requirements.‑to‑date benefits, pension
• Coordinate and deliver educational webinars and training sessions that strengthen employee understanding of benefits and pension plans. Collaborate with external service providers to create engaging, accessible learning experiences that support employee wellbeing
• Participate in Client Care Service meetings, provide relevant updates, insights, and trends related to benefits, pension programs, and employee support initiatives
• Coordinate and oversee the student placement program, ensuring a seamless and supportive experience for students and supervisors
• Collaborate with team members to lead and facilitate in-person new employee orientation sessions, ensuring a welcoming and engaging start for all new hires
• Collaborate with respective HR team members to plan, coordinate, and deliver employee engagement activities, including wellness initiatives, recognition programs, and other organizational events that foster connection, belonging, and a positive overall employee experience
• Research and execute special projects related to HR matters as assigned
• Support in the development, implementation and overseeing of new hires orientation processes
• Oversee ad hoc tasks that may arise, demonstrating flexibility and a quick response
• Provide back-up support to other functions of the People & Culture team in their absence
• Willing to commute to the office twice a week

What You Bring:

• Minimum one (1) year of demonstrated experience in Human Resources and administrative functions, preferably within a nonprofit or community service environment.
• Post-secondary education in Human Resources or a related field is preferred
• Solid knowledge and understanding of Benefits, Pension administration and or Human Resources practices would be an asset
• Experience presenting to larger audiences and supporting information sessions or workshops is considered an asset
• Proficient with Microsoft Office Suite, for routine tasks, as well as the ability to leverage these platforms to create surveys and forms
• Strong organizational and problem-solving skills with the ability to prioritize and meet set deadlines
• Maintains a positive and proactive attitude
• Service-oriented and capable of communicating with all levels of management with professionalism and tact
• Exhibits strong analytical skills with a track record of precision and meticulous attention to detail
• Proven ability to work in a fast-paced environment, prioritize projects and deliverables, and interact effectively with cross-function teams
• Ability to exercise discretion, maintain confidentiality, and tactfully handle sensitive issues
• Familiarity with the not-for-profit sector is an asset
• Cultural competency and an understanding of working within an anti-oppression framework
• Excellent communication skills (verbal and written) with demonstrated ability to communicate clearly and empathetically, supported by strong listening skills and a responsive approach with colleagues and stakeholders (individually and in groups) The ability to communicate in more than one language is an asset

Work Environment:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Regularly required to use hands
• Required to sit for long periods.
• Required to walk, bend, kneel, crouch and reach with hands and arms
• Requires commuting to various LOFT locations.
• Requires lifting or moving office supplies, equipment, and furniture up to 10-25lbs
• Vision abilities require reading regular print and reading from a computer screen.
• Frequent distractions and interruptions
• Multiple demands, occasionally on short notice
• Low to moderate noise levels of office noise, and occasionally loud levels of noise
• Exposure to eye strain/repetitive strain from computer work

What We Offer:

• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion

Our Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note:

• A satisfactory vulnerable sector check (VSC) is also required
• This posting provides only a summary of the responsibilities and requirements for the position

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.Follow us on:LOFTI LinkedIn I Indeed l Glassdoor l Instagram l ____________________________________________________________________________________________________________ LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994. Powered by JazzHR DI9whOnig5