customer service clerk

Overview Languages English Education

• No degree, certificate or diploma

Experience Experience an asset On site Work must be completed at the physical location. There is no option to work remotely. Work setting

• Urban area
• Private sector
• Pharmacy or drugstore

Responsibilities Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive payments
• Sell merchandise

Additional information Security and safety

• Basic security clearance
• Bondable
• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure
• Hand-eye co-ordination
• Repetitive tasks
• Standing for extended periods
• Walking

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Dependability
• Quick learner