Senior Manager, Lighthouse Leader - Firm-Wide Services

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth. Your Opportunity The Firm-Wide Services (FWS) Lighthouse Leader serves as the strategic integrator and innovation quarterback across Firm-Wide Services, driving the adoption of AI, automation, and modernization within BDO’s operational functions. This role bridges Innovation & Change, Technology, and Functional Leadership teams to ensure that enabling functions evolve with the same pace and ambition as client-facing service lines. This role requires a leader who builds trust quickly, works generously across teams, and takes initiative in ambiguous environments—bringing others along rather than driving change alone. The Lighthouse Leader will:

• Identify and prioritize innovation and AI opportunities across FWS departments (in partnership with functional leaders).
• Lead efforts to proactively identify and embed AI and automation into business process design and redesign.
• Align people, processes, and systems with the firm’s technology roadmap.
• Develop playbooks to replicate successful pilots and quantify measurable impact.
• Support Human Resources and Learning and Development teams in defining skills of the future and creating learning pathways for upskilling.
• Participate in key vendor relationships (e.g., Workday) to ensure roadmap alignment.
• Translate functional priorities into actionable inputs for the firm’s technology roadmap.
• Identify integration opportunities and ensure governance, security, and reliability remain foundational.
• Build and lead a Digital Champions Community and establish an FWS Lab of certified citizen developers.
• Track and report progress on innovation, automation, and AI adoption across FWS.
• Present outcomes, ROI, and improvement recommendations to I&C and functional leadership.
• Continuously refine priorities based on business impact and learning.

How do we define success for your role?

• You demonstrate BDO Canada's core values through all aspect of your work: Integrity, Respect and Collaboration.
• You understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high-quality work.
• You identify, recommend, and are focused on effective service delivery to your clients.
• You share in an inclusive and engaging work environment that develops, retains and attracts talent.
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
• You grow your expertise through learning and professional development.

Your Experience And Education

• Strong experience in identifying and prioritizing innovation and AI opportunities across departments (in partnership with functional leaders).
• Experience leading efforts to embed AI and automation into business process design and redesign.
• Experience in aligning people, processes, and systems with technology roadmaps.
• Experience in participating in vendor relationships to ensure roadmap alignment.
• Experience in building and leading a Digital Champions Community and establishing an lab of certified citizen developers.
• Ability to prioritize workloads and managing multiple tasks and deadlines

The annual compensation for this opportunity is $126,000 to $176,000. Why BDO? Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community. Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle. Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us. Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place. Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role. Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public. BDO Canada may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO Canada personnel. More information on BDO Canada’s Privacy Policy can be found here: Privacy Policy | BDO Canada Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists. To explore other opportunities at BDO, check out our careers page.