FHG Enrollment Clerk

FHG Enrollment Clerk – Full Time Entry-Level Admin Opportunity Job Summary We are seeking a highly organized and detail-oriented FHG Enrollment Clerk to join our team at our Ottawa location. This contract entry-level, part-time position combines responsibilities in mail processing, form handling, and data entry. It is ideal for individuals with administrative experience who are fast typists, efficient, and comfortable working in a quiet, professional office setting. Key Responsibilities

• Receive, sort, scan, and import physical and digital mail/documents into appropriate systems.
• Process and manually complete Family Health Group (FHG) forms with a high degree of precision and accuracy.
• Organize, file, and maintain digital and physical records in compliance with company standards and privacy regulations.
• Utilize Electronic Medical Records (EMR) systems for document management and data input.
• Uphold strict confidentiality standards while handling sensitive medical and administrative information.
• Follow established procedures, company scripts, and internal policies consistently and accurately.
• Support additional administrative tasks and assist with record management projects as needed.
• Participate in cross-functional team initiatives post-training, based on availability and organizational needs.
• Adapt to evolving responsibilities in response to business demands and regulatory developments.

Required Skills & Qualifications

• Demonstrated administrative experience with strong organizational and multitasking capabilities.
• Fast and accurate typing skills; exceptional attention to detail is essential.
• Ability to work efficiently, independently, and quietly in a professional office environment.
• Excellent written and verbal communication skills in English.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Comfortable navigating and inputting data into Electronic Medical Records (EMR) systems (experience is an asset).
• Ability to handle sensitive information with discretion and maintain strict confidentiality.
• Strong problem-solving skills and a positive, collaborative attitude.
• Ability to stand and move around as necessary to manage mail handling and document processing tasks.

Education & Experience

• Graduating or final-year post-secondary students are encouraged to apply.
• Post-secondary diploma or degree in Business Administration, Office Administration, or a related field is preferred.
• Minimum of 2 years of experience in an administrative, mailroom, or office support role is preferred.
• Experience working in a healthcare or medical office environment is considered an asset.
• Previous experience handling records, scheduling, and administrative support tasks is advantageous.

Other Role Requirements

• Must be fluent in English and able to accurately read and interpret forms and procedural documents.
• Basic computer literacy and comfort with administrative technologies are required.
• Ability to lift, carry, and transport mail and documents as part of daily tasks.
• Strong work ethic and the ability to maintain a calm, professional demeanour within a team-oriented environment.

Job Details

• Job Type: Full-Time.
• Availability: Days, Evenings, Weekends.
• Experience Level: Entry Level.
• Compensation: $17.20 per hour (Minimum Wage).
• Work Setting: On-site – Professional Administrative Office Environment.
• Location: 1902 Robertson Road, Ottawa, Ontario.
• Employment Term: 3-Month Employee Contract with the potential to extend based on performance and business needs.

About Appletree Medical Group The Appletree difference Founded in 1992, Appletree Medical Group is one of Canada’s largest multi-specialty groups. Our growing network of modern medical facilities across Ontario enables our doctors to provide world-class medical care to our patients. Working with highly-trained staff and the latest technology, our physicians are able to deliver the best care possible for patients and their families in our communities. Our Mission Appletree Medical Group exists to professionalize, and improve access to, community healthcare in Canada. We provide comprehensive healthcare solutions when, and where, they are needed. We use technology and efficient clinic workflows to optimize medical practices for physicians, while creating flexible and accessible healthcare experiences for our patients.