Manager - VECTRS

Requisition ID: 403102 Position Number: 20088387 Posting End Date: May 25, 2026 City: Winnipeg Employer: Shared Health Site: Shared Health - VECTRS - 700 Assiniboine Park Drive Department / Unit: Emergency Response Services Job Stream: Non-Clinical Union: Non Union Anticipated Start Date: 06/17/2026 FTE: 1.00 Anticipated Shift: Days;Standby coverage as required Work Arrangement: In Person Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary Is Commensurate With Education And Qualifications. Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview The Manager - VECTRS will oversee the implementation of the service as well as the day to day operations of a multi-disciplinary team of technical, clinical, and clinical support staff in the integrated delivery of virtual emergency health services in a state of the art communications centre setting, service the entire province. The Manager will inspire and lead health services staff within the centre to embrace and adopt integrated, patient-centred care pathways, focusing on serving the right patient with the right resources in the right location. They will provide service-delivery focused operational management to clinical communications centre staff, partnering closely with the medical group, ERS senior leadership, and internal and external stakeholders to support patients in accessing required health services. The Manager - VECTRS Will

• Plan, coordinate, and evaluate systems to provide safe, effective, and efficient virtual care in collaboration with all service delivery organizations (SDOs), and federal health facilities within the province.
• Liaise with provincial and federal health facilities, service delivery organizations, community program partners, and indigenous communities.
• Develop and manage an adaptive and collaborative team of clinical professionals with a culture of client service.
• Manage the provision of virtual emergency care and transfers across the province including coordinating and allocating appropriate transport resources across a network of service delivery locations.
• Integrate and manage support services for ERS, including administration, program planning, implementation of quality improvement, risk management, and utilization management systems.
• Work with Shared Health senior leadership to develop, manage, evaluate, and ensure compliance with provincial clinical services standards, legislation, professional standards of practice, applicable code(s) of ethics, education, and research within the program.
• Develop, recommend, implement, and evaluate key performance indicators related to service delivery.
• Collaborate with key stakeholders to ensure safe, effective, and appropriate client care through a clinical quality and patient care lens that will shape an environment for clinical and service excellence.

Experience

• 5 years of progressive management experience leading a broad spectrum of health services in a large, publicly funded health services delivery organization including:

• 3 years of direct clinical services delivery across one or more assigned clinical areas of health care such as:

• Emergency Response Services.
• Medical Dispatch/Communications centre.
• Acute inpatient, specialty care and complex ambulatory settings.

• 2 years of management experience leading a clinical team within a unionized environment.
• 2 years of experience implementing program planning, development and evaluation.

Education (Degree/Diploma/Certificate)

• Post-secondary diploma or degree in a relevant health discipline from an accredited education institution.
• An equivalent combination of education and experience may be considered.

Certification/Licensure/Registration

• Active member in good standing with an associated regulatory body as appropriate.
• Valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province.
• Enhanced Level Two Security Clearance from Winnipeg Police Service.

Qualifications And Skills

• Demonstrated mid-senior leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.
• Knowledge of:

• Relevant professional regulatory requirements.
• Scope of practice as documented in the Regulated Health Professions Act.
• Manitoba Emergency Medical Response and Stretcher Transportation Act.
• Manitoba Highway Traffic Act.
• Personal Health Information Act (PHIA).
• Freedom of Information and Protection of Privacy Act (FIPPA).
• The Health System Governance and Accountability Act.
• Other applicable legislated acts.
• Shared Health clinical protocols, care maps and associated documents.
• Other applicable Shared Health policies, procedures, guidelines and directives.
• Indigenous cultural competence and safety.

• Working with individuals from diverse cultural, social and ethnic backgrounds.
• Use of Shared Health ERS and Digital Health technology (e.g., EDIS and Oculys), software programs, and equipment.
• Communicating in multiple languages, including local Indigenous languages and other languages commonly spoken in the service area is considered an asset.

Physical Requirements

• Must be able to work safely in a computerized office environment.
• Attend meetings virtually and in person, as required.
• Ability to lift and carry items of up to approximately 10 kg.
• Manage frequent interruptions and respond to questions from senior leadership/executives, and partner organizations.
• Dedicated and focused time for planning and concentration can be scheduled.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.