Direct Support Worker

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description POSITION PURPOSE SUMMARY: Organizational Responsibilities

• Knowledgeable of Operations Manual (Policy & Procedure)
• Acceptance of the Salvation Army mission statement
• Acceptance of the Salvation Army code of ethics
• Ensure that all residents abide by conditions of Parole and house rules
• Ensure there are sufficient amount of forms available. Check file cabinet in Duty Office for any forms which may need photocopying
• Engage in regular evaluations with the Director
• Attend all staff meetings
• Participate as a team member of house staff geared towards the needs of the residents and the house
• Respect the proper lines of authority
• Protect the confidentiality of all residents and staff
• Encourage atmosphere of trust and respect while exercising control
• Ability to read, understand and recognize roles and responsibilities of other positions and cross-task if required

Service Responsibilities

• Arrive 10 to 15 minutes prior to shift start in order to achieve a smooth transition
• Must complete a full house round to ensure premises are neat, clean and make sure PROPER HEAD COUNT COINCIDES WITH NAMES AND NUMBERS RECORDED IN LOGBOOK., before accepting keys. Make sure all doors are locked that are supposed to be.
• Read and discuss with outgoing staff any new entries in log book or any relevant information/reports that require follow-up
• Must be awake at all times
• Monitor Sign-Out Log to verify name and location on card when resident signs out and upon call-ins
• Distribute medications and record in medication log book
• Complete supervisor check list
• Ensure security of each resident and the building
• Ensure the portable phone and panic button is with you at all times
• Ensure intake of new residents is completed, as well as out-take tasks
• Perform other duties as deemed necessary by Director or Program Coordinator

Qualifications And Education Requirements

• Subject to Canadian Reliability Status for duration of employment
• Computer literate
• Preference will be given to those with experience in the field and/or post-secondary education.
• Effective communication skills, both orally and written.
• Effective conflict resolution and problem solving skills.

Preferred Skills

• Ability to understand the dynamics of offender’s behavior and assess their needs and risk.
• Ability to understand the use of authority in supervision and to intervene effectively in crisis interventions.
• Tolerance and compassion for individuals of diverse social and cultural backgrounds
• The ability to understand the dynamics of offender behavior and assess their needs and risks
• The skills to counsel offenders, form effective relationships and gain trust
• The skills to understand the use of authority in supervision and to intervene effectively in crisis situations
• The ability to assist offenders in identifying and solving the practical problems involved in their successful reintegration
• The skills to communicate effectively, both orally and in writing
• The ability to demonstrate cultural competence and respect for diversity
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

HOURS : Casual no set shifts Compensation The target hiring range for this position is $17.11 to $21.38 with a maximum of $25.66. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.