Customer Engagement Coordinator

Job Details Description At Steele Auto Group, we believe work should mean more. Here, you're not just doing a job, you’re part of something bigger. We’re proud to deliver the Best Customer Buying Experience. At the core of it all is our people where "Everything We Do is Driven by You": your passion, your purpose, your potential. Love connecting with people? Start your career with Steele Advantage Financing as a Customer Engagement Coordinator! As our Customer Engagement Coordinator, you’ll be the first point of contact for our customers, helping ensure our financing process stays organized and efficient. From coordinating follow-ups to maintaining accurate records, you’ll play a key role in creating a smooth, positive customer experience. This position provides hands-on administrative experience in a supportive environment, while giving you room to grow and advance your career. Compensation: $17.50–$19.90 per hour, based on experienceWhat You’ll Do

• Reach out to customers who apply for financing online through phone, text, and email
• Collect information, request documents, and keep our CRM system up to date
• Stay on top of follow-ups with easy-to-use task guides
• Hand off customers to our Special Finance Managers once details are complete
• Deliver excellent service as the first point of contact, making every interaction count

What You Bring

• Clear and professional communication skills (phone, text, email)
• Confidence using computer systems (CRM and Microsoft Office)
• An energetic, organized, and professional approach
• A genuine eagerness to learn, grow, and contribute to an active team

Why You’ll Love Steele Auto Group Joining Steele Auto Group means more than a paycheck, it means you’re becoming part of a community. Here’s what you can count on from us:

• Flexible Health & Dental Plans – We offer six cost-shared health and dental options, with biweekly rates from $33.27 to $107.52, providing affordable coverage for you and the people who matter most.
• Mental Health & Wellness Support – 24/7 confidential Employee Family Assistance Program for you and your family.
• Retirement Savings Plan – Employer-matched up to 4% (and up to 5% after 5 years).
• Employee Discounts – On vehicles, parts, and service across all locations.
• Growth Opportunities – We promote from within and invest in your success.
• Community Impact – Partnering with local causes and driving change.
• A Fun & Supportive Team – Motivated professionals who mentor, support, and celebrate your wins.

At Steele Auto Group, your talent is recognized, your growth is championed, and your potential is limitless. We don’t just fill positions, we build careers in an environment that’s fair, inclusive, and full of opportunity. Ready to start your journey? Submit your resume and take the first step toward a career where you can grow, connect, and succeed. We sincerely thank all applicants for their interest. Only candidates selected for interviews will be contacted. Located in Halifax, NSWe look forward to meeting YOU!