Student Opportunity - IT Summer Student

By joining our team as an IT Summer Student, you're not just taking on a temporary role; you're stepping into a hands-on learning experience where you'll support the day-to-day operations of our IT function. Working closely with IT, you will play an important role in maintaining systems, troubleshooting issues, and supporting employees across the organization.

This position requires more than just technical knowledge; it calls for adaptability, curiosity, and a strong willingness to learn. The ideal candidate is a motivated self-starter who thrives in a fast-paced, high-demand environment. You bring strong problem-solving skills, attention to detail, and the ability to manage multiple tasks efficiently. Your contributions will be valued as you gain real-world experience in a dynamic and supportive workplace.

Join us and be part of a team that values innovation, collaboration, and continuous improvement. Your future in IT starts here!

Some of your responsibilities may include:

• Provide day-to-day technical support, including troubleshooting hardware, software, and basic deskside issues (e.g., docking stations, monitors, peripherals).
• Assist with onboarding and offboarding, including setting up workstations/cubicles, equipment, and system access.
• Support setup, configuration, maintenance, and simple repair/refurbishment of laptops, desktops, and mobile devices.
• Monitor system notifications (VPN, servers offline, etc.) and escalate issues as required.
• Assist with server room upkeep, including organization, cleaning, labeling, and cable management, as well as port tracing and maintaining network floor maps.
• Maintain IT equipment inventory, including asset tracking, assignment, and coordinating items for repair, refurbishment, disposal, or storage
• Support document processing, IT documentation updates, and data tracking/reporting.
• Assist the IT team and hiring manager with administrative and coordination tasks, including maintaining organized records and processes.
• Performing basic network account support
• Assisting with data/file archiving to manage storage capacity.

Requirements:

• Currently enrolled in post-secondary education in Information Technology, Computer Science, or a related field.
• Strong interest in IT systems, troubleshooting, and technical support.
• Basic knowledge of Microsoft Office 365 and Windows environments.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Effective communication skills and a team-oriented mindset.
• High level of attention to detail and ability to maintain confidentiality.