Technical Analyst

Technical Analyst1 Full Time PositionCompensation: $66,303 - $85,803Join our diverse team. Odds are, you will love it!Why You Should Work at SaskGaming!

·       We are a diverse workforce and proud employer of Indigenous people.

·       We invest in your growth through comprehensive training, learning opportunities and professional development.

·       Our comprehensive benefits package includes vision, medical, dental, pension, competitive compensation, plus much more!

Job Role:

Reporting to the Manager of IT Operations, the Technical Analyst is responsible for providing tier 2 technical expertise on escalated hardware, software and other specialized gaming and network devices. Troubleshoot and resolve technical issues – Along with the Tier 1 (Junior Service Desk) provides first line support to clients. Provides Tier 2 support to Tier 1 and problem escalation to Tier 3 (Senior Technical Analyst) when necessary. Documentation/Reporting – Contributes to the procedure and tracking documentation as needed. Manage the configuration, installation and maintenance of hardware – Hardware includes desktops, laptops, mobile devices, and debit/credit terminals. Manage the configuration, installation and maintenance of software – This includes software applications such as office, CMP, Sage, etc. Contribute to the development and implementation of projects and NSSRs - Is responsible work with team members to develop and implement projects and NSSRs. Provide rotating 24/7 on call support – Provide afterhours support to clients.

Qualifications:

Our ideal candidate will have a Computer Systems Technology diploma from a recognized post-secondary institution or technical college. Microsoft (MCP, MCSE), Comptia (A+, Network +) or relevant network certifications preferred. A minimum of three to six years’ directly related work experience representing continuous learning is required. An acceptable combination of education and experience may be considered.

Competencies:

Relationships, Customer Focus, Problem Solving, Personal Integrity, Diversity & Inclusion, Communicate Effectively, Accountability

Work Eligibility:

All applicants must be at least 19 years of age to apply. You must be able to obtain and maintain a Saskatchewan Liquor and Gaming Authority - Gaming Employee Certificate of Registration. You must be willing to work different shifts which include evenings, nights and weekends. You must be legally entitled to work in Canada.

Other Information:

Preference will be given to qualified Indigenous candidates who self-identify and provide proof upon request. We thank all applicants however, only those shortlisted for interviews will be contacted. For more information regarding this competition, or if you need accommodation or support, please contact Human Resources at 306- 787-1401. We are proud to be a diverse workforce! 

How to Apply:

Qualified individuals must clearly state how they meet the screening criteria in their covering letter/application for employment, and resume. To finish your application, you MUST complete the “Eligibility Assessment” AND “Job Specific Questions” AND attach your most recent resume and appropriate cover letter through your candidate profile. Deadline for receipt of application is Tuesday, February 24th, 2026. Applications must be submitted online at casinoregina.com or casinomoosejaw.com careers page. If you have any difficulties with the application process, please contact sgcstaffing@saskgaming.com.