Sales Development Representative

RocketRez is transforming the Tours and Attractions industry with an all-in-one platform that helps businesses grow smarter, connect with more customers, and deliver exceptional guest experiences. Our comprehensive solution gives clients the tools they need to manage their operations, engage prospects, and scale with confidence. 

We’re searching for a driven Sales Development Representative (SDR) to join our energetic sales team and accelerate our expansion within the tours and attractions space. In this pivotal role, you’ll be at the forefront of our growth, prospecting new leads, building relationships with operators and owners, and introducing them to the power of RocketRez. 

If you’re passionate about sales, excited by technology, and motivated to help businesses achieve success, this is your opportunity to shine! 

Our ideal candidate has a “whatever it takes” attitude, quickly adapts to new software, and thrives in a fast-paced, collaborative environment. You’re outgoing, resourceful, and eager to learn the ins and outs of the tours and attractions industry, becoming an expert at sparking interest and turning prospects into valued customers. 

Job Overview 

As a Sales Development Representative (SDR) at RocketRez, you will play a pivotal role in driving the company’s growth by identifying and qualifying potential customers in the tours and attractions industry. You’ll work closely with the sales and marketing teams to develop and execute high-volume outbound prospecting strategies, targeting owners and operators. This role is essential to ensuring that our Account Executives can focus on high-potential opportunities as we build relationships with businesses worldwide. 

Key Responsibilities 

• Execute a high volume of outbound prospecting activities (calls, emails, social) targeting businesses in the tours and attractions sector. 
• Research accounts to identify key stakeholders and generate interest to open doors to new opportunities. 
• Conduct discovery conversations to understand business needs and qualify prospects for Account Executives. 
• Answer basic technical questions about the RocketRez platform, clearly communicating our value proposition. 
• Utilize CRM (HubSpot) and sales enablement tools (LinkedIn Sales Navigator, ZoomInfo, etc.) to manage, track, and record all prospecting activity and progress toward goals. 
• Work collaboratively with the sales team on messaging, lead hand-off, and communication plans to nurture and develop accounts. 
• Document and maintain all lead and sales activity in the CRM, contributing to process improvements in the RocketRez handbook as needed. 
• Deliver an exceptional customer experience in every interaction, upholding RocketRez’s reputation for outstanding service. 

Qualifications & Requirements 

• Entry-level role; 1–2 years of experience in sales or customer service preferred but not required. 
• Strong organizational and time management abilities. 
• Comfortable with technology, familiar with CRM software (HubSpot, Salesforce, etc.) and sales automation tools a huge plus 
• Experience generating and nurturing leads through to demos is a plus. 
• Knowledge or experience in SaaS technology companies and/or the tours and attractions industry is a strong advantage. 
• Excellent written and verbal communication skills in English; Spanish proficiency is a plus. 
• Ability to build rapport with stakeholders and engage leads confidently. 
• A “whatever it takes” attitude and passion for sales are essential. 

Tools You’ll Use: 

• HubSpot CRM 
• LinkedIn Sales Navigator 
• ZoomInfo 
• Integrated phone/email outreach technology via HubSpot 
• Microsoft Teams, Zoom 
• Potential use of new AI-powered SDR tools (AISDR, etc.) 

This is what you’ll love about RocketRez 

At RocketRez, we believe People Come First, and that includes every team member. We’re building an environment where each person is empowered to do their best work. How? By fostering connection, development, and a little fun—plus competitive salaries and benefits, of course. 

• We have team members located in Canada, US, and Ecuador 
• Diversity adds value to everything we do - We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project. 
• We offer generous paid-time-off because we know a healthy work-life balance is key. 
• Retirement benefits, health insurance, and supportive parental leave. 

Our Core Values 

• Win with Integrity 
• Honest Dialogue Always 
• Assume Positive Intent 
• People Come First 
• Continuous Implement Mindset 
• Team Work Drives Results 

We are beyond excited that you are interested in joining our team, and can’t wait to meet.