People Experience Coordinator (HR)

SEEKING – Full-Time People Experience Coordinator

Positions Available: 1 Full-time People Experience Coordinator

Start Date: ASAP

General Overview:

At Nurse Next Door, providing our Clients with a WOW Experience is always our top priority, and we know our exceptional team of Caregivers is the key to making that happen. The People Experience Coordinator (PEC) is a full-cycle Human Resources opportunity.

The PEC is responsible for the management and ongoing development of our Caregivers; from recruitment and hiring, to ongoing leadership, to client care delivery. The primary goal is to build a healthy culture based on teamwork and excellent customer service. The PEC will also complete semi-monthly staff payroll approvals and client billing, with support from other team members.

This position offers an exciting opportunity for learning and growth within the company and the HR field and to make a real difference in the lives of others. Someone with an LPN background could excel in this position, though it is not mandatory.

Compensation:

• $53,000 per year salary, $3,000-4,000 on-call pay, potential $4,000 in bonuses
• $12,000 in benefits (company vehicle (new model Honda CRV), health spending account, cell phone allowance)
• The People Experience Coordinator will receive a three-month informal verbal review. Formal written reviews with the potential for a salary increase will be conducted at 12 months and then annually

Qualifications:

• University degree preferred
• LPN or other health-related experience is an asset
• HR education or experience is an asset
• Proficient in Microsoft Office, Excel, G-Suite and competent in a technology driven environment
• Valid Alberta Class 5 Driver's License

* Full training will be provided for all aspects of the position. Specific leadership training sessions for the PEC will include Interviewing, Effective Training Sessions, Leadership and Coaching.

We are looking for someone who is…

• Respectful and flexible
• Resourceful, takes initiative
• Organized and detailed
• People oriented, effective communicator
• Intelligent, comfortable with numbers and basic spreadsheets
• Energetic, positive, and fun!

Responsibilities:

In-Office Duties

• Build and post job ads and screen resumes for field staff positions
• Conduct phone and in-person interviews
• Host weekly orientation and training sessions for new hires
• Ongoing leadership of our field staff
• Follow up regularly with caregivers and clients, in-person and over the phone
• Semi-monthly payroll approvals and client billing
• Help host occasional community events

On-Call Duties:

• Answer questions and provide guidance to field staff
• Provide support and solutions to the Care Services Team to assist with scheduling and staffing of client visits
• Resolve client issues
• Perform phone intakes or consultations for clients requiring immediate service

Hours:

• Full-time, Monday to Friday 9:00 am-5:00 pm
• Occasional evening or weekend work may be required

How to Apply:

Apply directly on Indeed. Top applicants will be emailed a questionnaire from our office team to fill in and submit via email. https://ca.indeed.com/viewjob?jk=fb508e41d500f230&from=shareddesktop_copy

Job Types: Full-time, Permanent

Pay: From $53,000.00 per year

Benefits:

• Company car
• Extended health care
• Paid time off

Work Location: In person