Network Support Technician

Net Results Systems Support Inc.Position: Full-Time Network Support TechnicianLocation: Regina, SK or Saskatoon, SK  

Net Results Systems Support Inc., a Managed Services IT company based in Regina, is currently hiring a full-time Network Support Technician to join our growing team. This is an excellent opportunity for someone with a solid technical foundation who enjoys solving problems, working with people, and learning new technologies in a supportive environment. 

The Role 

As a Network Support Technician, you will: 

• Provide onsite and remote technical support to clients, covering desktops, laptops, servers, and network equipment. 
• Troubleshoot and resolve issues related to network connectivity, hardware, software, mobile devices, and printers. 
• Set up and configure workstations, servers, firewalls, and network infrastructure. 
• Assist with client onboarding, hardware deployments, and occasional project work. 
• Work closely with other team members to prioritize and resolve client issues promptly and professionally. 

What We’re Looking ForEducation & Experience 

• Diploma in Computer Networking, Information Technology, or a related field. 
• Hands-on experience in IT/network support is a strong asset but not required—motivated new grads are welcome to apply. 
• Familiarity with: 
• Windows desktop and server operating systems 
• Networking hardware (firewalls, routers, switches, Wi-Fi access points) 
• PC hardware troubleshooting (RAM, drives, power supplies) 
• Mobile device configuration (iOS, Android) 
• Microsoft 365 Administration  

• Certifications such as CompTIA A+, Network+, or CCNA are considered assets. 

 Skills & Attributes 

• Strong customer service and communication skills, both written and verbal 
• Solid troubleshooting and problem-solving skills 
• Ability to work independently and as part of a collaborative team 
• Well-organized, self-motivated, and eager to learn 
• Valid driver's license and reliable transportation (on-site client work is required) 

Why Join Us? 

• Supportive, team-based work environment 
• Opportunities to work on a variety of technical challenges 
• Competitive compensation 
• Full benefits plan after 3-month probation, including medical, dental, vision, disability, life insurance, and a wellness benefit 
• Group RRSP matching 
• Paid training and certification support 
• Long-term career growth potential