Senior Analyst, Strategy & Operations

Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail
• Deloitte’s Fast 50 in Canada Winner for 2023 and 2024
• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Team of 700+ people
• 1M+ customers
• 10K+ retail partners

The Role We’re hiring multiple Senior Analyst, Strategy & Operations to join our Banking team and support execution of high-impact initiatives across one of Neo’s core verticals — Lending, Deposits, Spend, Home or Memberships. You’ll work closely with experienced strategists and business leaders to turn data into insights, shape product decisions, and track the performance of our most important growth initiatives. This is an ideal role for someone early in their career who wants to gain deep exposure to strategy, analytics, and operations in a fast-paced fintech environment. You’ll grow quickly by working alongside experienced operators while helping build the future of banking for millions of Canadians. Team Structure & Growth Path You’ll be embedded in a specific vertical, where you’ll focus on one key customer journey and business model. Over time, you’ll have the opportunity to rotate across verticals and expand your exposure — with support and mentorship from more senior team members. What You'll Be Doing

• Analyze customer behavior, product performance, and financial data to uncover opportunities for growth, efficiency, and engagement
• Support the development of experiments, pricing tests, and strategic recommendations
• Help build dashboards, reporting tools, and tracking systems to measure the performance of new initiatives
• Collaborate with Product, Finance, and Marketing teams to inform decisions and evaluate outcomes
• Contribute to business cases and presentations that frame options, risks, and trade-offs
• Continuously learn about Neo’s business and the fintech landscape to deepen your strategic thinking

Who We Are Looking For

• 1–3 years of experience in consulting, investment banking, corporate strategy, or product analytics
• Curious and motivated — you’re excited to learn and thrive in fast-paced environments
• Solid analytical and problem-solving skills, with experience using Excel and BI tools like Looker or Lightdash
• Comfortable interpreting data and working with SQL queries (you don’t need to write them from scratch, but you’re not afraid of them)
• Strong communication skills and a willingness to collaborate across teams

Working At Neo The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading. We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we’re looking for change-makers who thrive on challenge—people who would rather blaze a trail through uncertainty than follow a well-paved path. All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success. Apply With Us We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check. By continuing with your application, you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application.