Benefits Administrator
The Midwives Association of British Columbia (MABC)About MABCThe Midwives Association of British Columbia (MABC) is the professional, non-profit association representing midwives across British Columbia. MABC sustains and advances the midwifery profession through advocacy, professional services, education, and strategic leadership, positioning midwives as essential primary care providers within B.C.’s health system.
Are you a person who is highly organized, detail-oriented, and service-focused, with a strong commitment to responsive member support? Then this is the role for you. This is an opportunity to contribute to meaningful, member-centred work that helps midwives across B.C. access reliable administrative support and the benefits programs that support them in practice.
Type: Full-time, permanent
Hours: 40 hours per week (core hours Mon – Fri 930am – 230pm)
Location: Hybrid | Burnaby office on the ancestral Coast Salish Territories of the Musqueam, Squamish, and Tsleil-Waututh Nations (additional in-office details below)
Salary: $58,000 - $64,000 - $70,000 per year (pay range explained below)
The Benefits Administrator supports the delivery and administration of MABC’s member benefits, insurance, and related programs by ensuring accurate enrollment, income updates, terminations, member record changes, claims administration support, reporting, and ongoing communication with members and service providers. This role is responsible for maintaining member service, accurate documentation, timely follow-up, and compliance with applicable organizational, funder, regulatory, and privacy requirements.
What You'll Do- Administer group health benefit programs, including extended health care, dental, life insurance, critical illness, and short-term and long-term disability enrollment applications for membership and staff
- Manage member accounts, including status changes, terminations, and the addition or removal of the dependents and beneficiaries
- Act as first contact point for member inquiries, providing account information and updates, and helping members navigate and submit claims
- Develop and deliver communication materials to educate members and employees
- Prepare monthly status reports
- Perform monthly reconciliations of benefit statements and invoices, working with the Finance Team to investigate and resolve discrepancies and ensure payment and documentation accuracy
- Recommend enhancements to benefit programs based on member feedback and interactions
- Maintains supporting documentation, updates applicable tracking records, and saves correspondence
- Bachelor’s degree in Business Administration, Healthcare Administration or a related field or a combination of education, training and experience
- At least 2+ years of experience of administering group benefits, or employee health plans and working with insurance companies, benefit consultants and administrators
- Experience with HRIS systems and benefits management software
- Group Benefit Associate (GBA) and Certified Employee Benefit Specialist (CEBS) would be considered an asset
- Excellent organizational and time-management skills
- Strong attention to detail with high levels of accuracy
- Professional tact and diplomacy, and confidentiality are required
Salary of $58,000 - $64,000 - $70,000 per year - The Pay Range shows the minimum and maximum annual salary based on full-time equivalent hours.
Incumbents are typically hired, transferred or promoted based on their knowledge, skills, abilities and experience in relation to the role requirements as well as internal equity.
MABC offers a comprehensive benefits package:
- Group health benefits
- Employer RRSP contribution
- Paid vacation, personal days, wellness days and cultural leave
- Statutory holidays plus additional organizational closure days
- Flexible working schedule
- Professional development and learning opportunities
- A supportive and engaging team culture centered on care, integrity, and purpose
Full details provided at offer stage.
MABC is committed to fair, transparent, and equitable compensation that reflects the expertise and trust this role carries.
Please note that during the 3-month probationary period, you will be required to attend full-time in Burnaby office.
If this sound likes the opportunity for you, please submit your resume and a cover letter telling us about your experience and what draws you to this role and apply to this posting.
Closing date: Sept 16, 2026
We encourage applicants to apply even if you don’t meet all the qualification requirements, your unique experience and skill may still make you a great fit.
We thank all applicants for their interest, only those selected for an interview will be contacted. A full job description will be provided at that time.
For more information about us, please visit: www.bcmidwives.com
If you have any inquiries or issues, please contact recruitment at applications@bcmidwives.com
MABC is committed to fostering a diverse and inclusive workforce.
- Applicants must disclose any real, potential, or perceived conflict of interest.
