Manager, Corporate Services

Consider an opportunity to join our talented team The Medical Council of Canada (MCC) was recognized as a National Capital Region Top Employer for ten consecutive years! Want to contribute to the health and wellbeing of Canadians? At the MCC, you’ll be part of a dynamic team that ensures physicians have the competencies to support safe, accessible health care in Canada. You’ll be immersed in a collaborative and inclusive work environment that fosters professional development and work-life balance. Apply for one of our rewarding positions today!Manager, Corporate ServicesFull time permanentOttawa, Ontario Canada1 vacancyHybrid role Reporting to the COO/CFO, you’ll have the opportunity to shape and strengthen how our organization operates as Manager, Corporate Services. You’ll lead a diverse portfolio, from facilities and events to health and safety, business continuity, and risk management, ensuring everything runs seamlessly and meets high standards. In this role, you’ll guide a team and collaborate with external partners, oversee budgets and contracts, and help enhance the programs and services that support our day-to-day operations. With a focus on continuous improvement, you’ll play a key part in evolving how corporate services are delivered across the organization. What You’ll Do

• Provide leadership and strategic oversight for the planning and execution of internal and external events and meetings, strengthen practices, vendor coordination, and service delivery to ensure a high-quality and consistent experience.
• Oversee event-related procurement and contracts, including RFP development, vendor selection, and contract approvals.
• Lead, coach, and mentor the Corporate Services team, fostering a culture of accountability, collaboration, and continuous improvement.
• Provide strategic oversight of building systems and infrastructure (e.g., HVAC, electrical, mechanical), with execution supported by the Building Operator and external service providers.
• In-coordination with the Building Operator, oversees contracted and in-house services (e.g., maintenance, security, parking, landscaping) to ensure high service levels, compliance, and cost-effectiveness.
• Act as the Corporate Services lead for the Annual Meeting, providing end-to-end leadership of planning, logistics, and execution.
• As required, lead facilities-related projects, including renovations and workspace enhancements, ensuring effective planning, communication, and delivery.
• As required, guide space planning initiatives and office moves.
• Provide oversight of reception, shipping/receiving, and associated front-line services to ensure consistency, professionalism, and adherence to procedures.
• Set fiscal goals in collaboration with the COO/CFO, manage budgets, and oversee performance management processes.
• Co-chair the Joint Health and Safety Committee and the Emergency Warden Committee.
• Act as a member of the Emergency Response Team (ERT).
• Lead the organization’s Emergency Preparedness and Business Continuity Program, including ongoing maintenance and continuous improvement.

ExperienceWhat you need to succeed

• 8-10 years’ experience in corporate services, with demonstrated experience in facilities management, vendor oversight, and procurement
• Minimum of 5 years’ experience in people leadership, including direct supervision of staff, performance management, coaching and development, and responsibility for workforce planning and resourcing
• Experience operating in a fast-paced environment, with the ability to manage multiple priorities, projects, and deadlines simultaneously
• Demonstrated ability to work effectively under pressure, including responding to competing demands and time-sensitive issues

Technical Skills

• Knowledge of facilities management principles, including building systems, preventive maintenance, and service contract oversight
• Knowledge of applicable health and safety legislation and standards, including the Ontario Occupational Health and Safety Act and related regulations
• Knowledge of risk management and business continuity principles, including emergency preparedness and continuity of operations planning
• Proficient with MS Office suite
• Project management knowledge is an asset
• Experience using space planning software is an asset
• Skilled using financial accounting software is an asset

Competencies

• Ability to work well under pressure
• Ability to prioritize and work in busy environments
• Ability to deal with ambiguities of a rapidly changing environment
• Forward thinking with an ability to foster a climate of innovation and continuous improvements
• Great attention to detail and accuracy
• Strong analytical and critical thinking skills
• Excellent interpersonal skills
• Highly motivated, proactive, service oriented and dependable

Education

• Degree in Business Administration, Facilities or Project Management, or a related discipline
• Asset: Project Management Professional (PMP) or Facilities Management Professional (FMP)

Language

• Advanced oral and written skills in English are required, with oral and written skills in French considered an asset

The perks

• A defined benefit pension plan.
• A complete benefit package your first day on the job.
• Three weeks' vacation right off the bat.
• A company paid holiday closure in December - our gift to you!
• A 35-hour work week.
• Compressed and telework programs.
• Free onsite parking - any day, any time.
• Free virtual Mobility and Strength & Conditioning classes.

Visit our Careers page to discover what sets us apart and how we cultivate an environment where employees thrive.The MCC is an equal opportunity employer, committed to diversity and inclusion in the workplace at all levels of its organization. Our team fosters belonging by welcoming and valuing people with diverse backgrounds and incorporating their experiences and perspectives into our work.AI-based tools from third-party platforms may be used to support application screening and candidate matching. Human recruiters review all applications and make final hiring decisions.Accommodations can be provided at all stages of the hiring process; we ask applicants to make their needs known in advance.Please note that only those invited for an interview will be contacted.