administrative assistant

Overview Languages English Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting

• Retail/wholesale establishment/distribution centre

Responsibilities Tasks

• Assist with staff consultation and grievance procedures
• Coordinate the flow of information within the team
• Open and distribute mail and other materials
• Plan and organize daily operations
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Advise senior management
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Oversee payroll administration
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Maintain and manage digital database
• Perform basic bookkeeping tasks

Experience and specialization Computer and technology knowledge

• Google Docs
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Adobe Photoshop
• Social Media
• MS Office
• Adobe Acrobat Reader
• Electronic mail

Technical terminology

• Business

Area of work experience

• Purchasing, procurement and contracts

Area of specialization

• Correspondence
• Contracts
• Invoices

Additional information Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large caseload
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Adaptability
• Accountability
• Dependability
• Due diligence
• Quick learner