Bilingual Account Manager - Quebec & Eastern Canada

Company Description

M2 Professional Cleaning Products Ltd. is a Canadian manufacturer and distributor of high-quality cleaning products for businesses worldwide. With over 50 years of industry experience, we focus on in-house production to ensure superior product quality, efficient inventory management, and exceptional customer service. Our comprehensive product range includes solutions for floor care, waste management, microfiber cleaning, food service, and more. Serving industries such as janitorial, industrial, Healthcare, institutional, foodservice, and hospitality, M2 is a trusted one-stop shop for professional cleaning needs.

Role Description

This is a full-time remote Bilingual Account Manager role focused on servicing clients in Quebec and Eastern Canada. The Account Manager will establish and maintain strong client relationships, manage client accounts, and drive new business opportunities. Responsibilities include conducting sales presentations, identifying market opportunities, responding to client inquiries, and achieving sales targets while ensuring customer satisfaction.

Qualifications

• Fluency in French and English, with strong communication and presentation skills in both languages
• Proven sales or account management experience, preferably in the cleaning products, janitorial, or related industries
• Ability to develop and maintain customer relationships and deliver exceptional customer service
• Proficiency in CRM tools, sales analytics, and reporting tools
• Strong organizational and time management skills with the ability to work independently in a remote environment
• Willingness to travel within Quebec and Eastern Canada for client visits and fieldwork
• Problem-solving skills and the ability to identify customer needs and provide tailored solutions
• Post-secondary education in Business, Sales, or a related field is an asset
• Knowledge of the cleaning products or janitorial industry is a plus