Manager, Production, Integrity and Business Intelligence

DescriptionBuild the future with us Do you enjoy developing people as much as delivering results? Do you believe that an engaged, supported, and empowered team can achieve great things? The Financial Systems Centre of Excellence within the Financial and Actuarial Services Vice Presidency is looking for an authentic and inspiring leader with a strong sense of ownership to oversee the production, integrity, and business intelligence of financial systems. In a constantly evolving environment, you will contribute to the performance of strategic systems while supporting a talented team in its growth and success. What You’ll Accomplish With Us As Manager, Production, Integrity and Business Intelligence, you will play a key role in our mission. Your main responsibilities will include:

• Leading a team of 10 to 15 professionals dedicated to the operational support of financial systems.
• Ensuring team performance, engagement, talent development, and overall well-being.
• Managing all people-related activities, including recruitment, performance management, and employee development.
• Providing high-quality Level 2 support to internal partners and meeting their expectations.
• Managing critical incidents by assessing severity, prioritizing actions, and coordinating stakeholders.
• Leading, maintaining, and optimizing financial processes and systems to ensure reliable, scalable, and compliant services and tools.
• Supporting the implementation of new financial modules, systems, and processes.
• Establishing and monitoring key performance indicators (KPIs) to measure service effectiveness and system health.
• Contributing to and evolving the governance of financial systems.
• Actively participating in committees and meetings related to the mandates under your responsibility.
• Promoting the identification of inefficiencies and driving continuous improvement of work methods.

What Could Accelerate Your Success In This Role We’re looking for someone who:

• Holds a bachelor's degree in Accounting, Actuarial Science, Business Administration, Information Systems, Finance, or another relevant field.
• Has a minimum of 10 years of experience in a role related to financial systems, including at least 3 years of management experience.
• Is recognized for their authentic, people-centered, and engaging leadership style.
• Demonstrates a strong sense of ownership and takes full accountability for team and business outcomes.
• Is curious, learns quickly, and adapts easily in a complex and constantly changing environment.
• Can engage and mobilize teams through transformation while maintaining a healthy, collaborative, and respectful work environment.
• Builds trust quickly and establishes strong partnerships across all levels of the organization.
• Places great importance on people development, active listening, and supporting team members in their growth.
• Has relevant experience in the insurance and financial products industry (an asset).
• Has an intermediate level of proficiency in both French and English, spoken and written, due to daily interactions with English- and French-speaking colleagues and partners across Canada and the United States.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence.
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.
• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs!Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!