Assistant Operations Manager - Calgary

Location: Calgary 

Position: Assistant Operations Manager 

Start Date: March 2nd, 2026 

Salary Range: Competitive Monetary Package 

Corporate Overview: 

Hallmark Housekeeping Services Inc. is Canada’s premium commercial janitorial partner, and an industry leader in sustainable and innovative solutions. Our focus is to serve our customers by providing a consistent and superior service in an economical, safe, and environmentally responsible manner. Since our inception in 1977, we have remained focused on being an employer of choice, by fostering an engaging organizational culture, and prioritizing the well-being of all members of our team. 

Position Summary: 

Hallmark is seeking an Assistant Operations Manager to oversee our janitorial operations at various contract locations in Calgary. The Assistant Operations Manager will report directly to the Operations Manager. The responsibilities of this position include: 

Position Summary: 

• Managing the cleaning operations for the Calgary portfolio, ensuring a high level of quality 
• Coordinating the monthly purchasing and invoicing of supplies 
• Completing bi-weekly payrolls 
• Following operating budgets 
• Liaising with property management and building tenants to ensure their needs are being met 
• Ensuring that Site Supervisors and Staff Members are complying with all company and building policies and procedures 
• Attending performance meetings and other scheduled joint review meetings with customers 
• Troubleshooting challenging situations and finding effective and lasting solutions 
• Performing scheduled cleaning inspections at contract locations as required 
• Provide continuity of operations and team support during periods of site leaders’ absence (vacation days) 
• Ensuring that all service contracts are being adhered to, and that Key Performance Indicators are being met 
• Responding to and assisting in any emergency situations 

Qualifications: 

• Must be fluent in English and have excellent communication skills, both written and verbal (bilingual and multilingual is a plus) 
• Must have 3+ Years of Supervisory experience 
• Must be flexible with work hours and available for weekends and holidays if needed 
• Experience in the janitorial or service industry and knowledge of health and safety practices 
• Passion for working with others and providing outstanding customer service 
• Demonstrated interpersonal skills 
• Strong computer and technical skills, with proficiency in MS Office (PowerPoint, Excel, Word, Outlook) 
• Proven strength in leadership ability