Lead Hand

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career. Position Overview Role and Responsibilities The Housekeeping Lead works in conjunction with the Housekeeping Supervisor to ensure all front and back areas of the casino are cleaned and maintained. They promote a positive image of the casino to guests and fellow employees as well as motivate and guide the Attendants to ensure that all work is completed to the highest standards, in accordance with departmental policies and procedures and Alberta Gaming & Liquor Commission (AGLC) terms and conditions. Responsibilities Include

• Reports to the Facilities Manager and Housekeeping Supervisor
• Radio communication with the rest of the Casino via two way radio
• Ensure work performed by the staff is maintained to Casino standards and procedures being met and maintained.
• Ensure all assigned cleaning duties for that shift are completed, signed off on and turned in.
• Assign Housekeeping staff for breaks and ensure continuous floor coverage
• Ensure cleaning supplies are maintained and in place for Housekeeping use
• Inform the following shift of any cleaning difficulties that should be addressed
• Act as a Housekeeping Attendant if short staffed and maintain a clean and safe work environment; performs the following cleaning duties as assigned:
• Clean ashtrays
• Carpet shampooing
• Remove garbage
• Vacuuming
• Cleaning game tables
• Dusting
• Wiping machines
• Floor waxing and striping
• Cleaning bathrooms
• Other duties as required
• Required to develop and maintain positive workplace relationships with all other Casino employees and customers whom they come in contact with
• Ensure all AGLC, Casino and other provincial or federally mandated laws, policies and procedures are stringently adhered to at all times
• Use and wear the equipment, protective devices or clothing required by the Casino and work in compliance with the provisions of the Occupational Health & Safety Act (OHSA), regulations as well as internal health and safety policies and procedures.
• Report any issue or defective equipment or protective device, which could endanger anyone, or any contravention of the OHSA regulations, or Casino safety policies and procedures by another employee.
• Adhere to WHMIS at all times.
• Attend training programs when required
• Additional or different responsibilities or duties, which are consistent with the position, may be assigned at the
• Discretion of the department

Education And Experience Qualifications and Education Requirements

• High school diploma or work related equivalent
• Previous cleaning experience and experience leading housekeeping teams.
• Previous added responsibility or entry level supervisory experience an asset

Preferred Skills Knowledge, Skills and Abilities:

• Working knowledge of floor machines (and any other relevant equipment)
• WHIMIS and Biohazard Clean up experience is an asset
• Ability to work in a physically demanding area, able to lift and handle repetitive movement is required
• Ability to work and thrive in a team oriented environment, and able to work independently
• Ability to take responsibility for their actions and will consistently pay attention to detail
• Ability to work in a high-volume, fast-paced, multi-tasking environment
• Ability to mentor and train new staff
• May require lifting weight of up to approximately 50 lbs.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

• Priority will be given to Tsuut'ina Nation members.