We are Looking for an IT Consultant!

With over 25 years of experience, EDSS Sanitation Solutions is one of the leading providers of food plant sanitation services to food manufacturing facilities. We understand how critical food plant sanitation is to the success of your operation so we take contract cleaning quality and safety very seriously.

We handle every detail of your sanitation program; from on-site management of nightly cleaning crews to managing and maintaining all appropriate documentation necessary for the internal, third party, BRC, SQF, CFIA, and USDA (FSA) audits to name a few.

The IT Consultant will move EDSS from reactive technical support to a proactive, strategic IT framework. This role is responsible for the security, stability, and integration of our multi-site operations, with a heavy focus on mobile workforce management, data privacy, and software synergy.

Responsibilities:

-Ensure all IT systems comply with Canadian data privacy standards (PIPEDA) to protect sensitive HR, payroll, and employee data (SINs, T4s, and banking information)

-Maintain the IT security documentation required

-Implement and monitor firewalls, encryption protocols, and multi-factor authentication (MFA) across all head office and remote access points

-Oversee the connectivity and network performance for our central distribution hub and 16+ retail grocery locations

-Manage the security, software updates, and hardware lifecycle of company-issued mobile devices used by field supervisors

-Troubleshoot and optimize the interaction between mobile hardware and our time-tracking platforms (Homebase) to ensure accurate GPS reporting

-Technical point of contact for our core platforms QuickBooks Online, Homebase

-Streamline integrations between scheduling, payroll, and accounting software to reduce administrative friction and data entry errors

-Develop and maintain a formal data backup and disaster recovery plan

-Provide high-level technical support for head office staff and site supervisors (including night-shift emergency support for critical system failures)

-Advise management on hardware and software investments required to support a 500+ employee threshold.

Qualifications & Experience:

-Degree or Diploma in Computer Science, Information Technology, or a related field

-Minimum 5 years of experience in IT consulting or Managed Service Provision (MSP), preferably for a decentralized service-based company with 200+ employees

-Advanced knowledge of Cloud Infrastructure (Azure/AWS/Google Cloud)

-Experience with Mobile Device Management (MDM) solutions, Homebase integration

-Certifications: CISSP, CompTIA Security+, or equivalent certifications are highly desirable

Key Competencies:

Ability to look beyond "day-to-day" fixes to build a long-term infrastructure

Absolute discretion when handling systems containing sensitive corporate and personal data

Type: Consultant (On-call with scheduled strategic reviews)

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