Bilingual Organizational Health strategic consultant

The Group Benefits business is seeking a strategic consultant to help sponsors navigate a comprehensive suite of health and wellness services. This role is essential in connecting clients with the right solutions by leveraging deep expertise in well-being and health products. The ideal candidate will use data-driven insights—particularly from claims data—to guide sponsors in making informed decisions that benefit their employees.

This is a client-facing role that blends external consulting with internal strategy. You’ll be instrumental in shaping product offerings, forming partnerships, and administering key tools like the Wellness Report. Your work will directly influence how sponsors understand and utilize their benefits to improve organizational health outcomes.

Candidate Value Proposition

• As an Organizational Health Solutions Consultant, you’ll have the unique opportunity to transform data into actionable insights that drive real-world impact. You’ll engage directly with clients, helping them interpret health data and implement strategies that enhance employee well-being.

This role offers:

A chance to be at the forefront of innovation in organizational health.

Opportunities to attend industry councils and seminars to stay current with trends.

A collaborative environment where your insights shape both client outcomes and internal product development.

The satisfaction of helping organizations improve employee health through tailored, data-informed solutions.

Job Summary (Primary purpose of this Role):

Join our team as an Organizational Health Solutions Consultant (Bilingual), where you'll leverage your expertise in health and wellness strategies to drive impactful business and health outcomes. In this role, you'll act as a problem-solver, supporting clients in selecting and implementing the right solutions to enhance well-being within their organizations. You will use data-driven insights to deliver targeted solutions and monitor results, ensuring meaningful improvements for our clients, individual members, and the client business.

Essential Responsibilities

The Organizational Health Solutions Consultant (Bilingual) supports clients to assess, design, execute, and measure the impact of organizational health strategies, as well as enable the growth of the client business.

1. Assess and Measure (25%): Leverage client’s rich dataset to assess organizational health, proactively identify solutions, set targets, and provide ongoing reports on progress.
2. Design and Execute (25%): Support large clients in their organizational health needs by identifying opportunity areas, designing strategies for success, and navigating sponsors to the right tools/services/products for their needs.
3. Enable (50%): Work with clients internal Distribution, Product, Marketing, and other teams to generate eminence, support sales efforts for high-needs clients, promote use and engagement with client’s services, and execute client’s Wellness Report product.

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

Candidate Requirements/Must Have Skills:

1. Confident and experienced presenting to and interacting with audiences of all sizes in English and French. Candidate must be fully bilingual and comfortable consulting, presenting and writing in French. Ability to read, write, and speak fluently in both French and English
2. Minimum of 5+ years of relevant experience, including client service, development of workplace health programs/strategies, strategic insights, and experience leading data-driven recommendations that impact health outcomes.
3. Comprehensive understanding and experience with technology platforms, user engagement KPIs and metrics, engagement tactics, and budgeting.
4. Demonstrated ability to interpret and translate data into meaningful insights.
5. Enhance data outputs with subject matter expertise to create comprehensive and future-thinking organizational health strategies for client’s clients. Support clients to measure recommendation uptake and effectiveness
6. Effectively maintain, develop and grow clients Wellness Report product offering, achieving business strategic, financial and customer objectives. Lead day-to-day execution and coordinate with internal business partners and external vendors
7. Maintain a working knowledge of client’s wellness product offerings and vendors
8. Interpret data (qualitative and quantitative) to inform the design and selection of organizational health interventions, and support coordination between clients, vendors, and client
9. Provide strategic support to the enhancement of client’s product shelf, including support with execution of pilot programs
10. Maintain a strong understanding of the competitive landscape. Identify current gaps and bring forward opportunities to ensure client’s wellness offering meets clients current needs and remains strategic and competitive in the marketplace.

Soft Skills:

1. Collaborate closely with data teams to bring organizational health insights forward to key sponsors. Use data to drive conversations at all stages of implementation of organizational health strategies (before, during, after)
2. Ability to professionally manage vendors and customers and successfully sustain relationships.
3. Participate in eminence-generating activities (e.g. industry events, conferences, client thought leadership)
4. Interact with peers and internal stakeholders to share experiences and challenges and brainstorm suitable solutions for clients both now and in the future
5. Exceptional problem-solving and analytical thinking ability.
6. Exceptional relationship-building skills and proven experience working with cross-functional teams (product, technology, marketing, sales, operations).
7. Ability to work under pressure, manage multiple competing priorities, and adapt to changing demands.
8. High level of self-motivation with a strong sense of ownership and accountability.
9. Demonstrated ability and confidence to deliver and present to senior leadership (internal and external).
10. Highly developed financial acumen and business orientation.
11. Strong communication and storytelling skills with the ability to simplify complex data trends into understandable concepts.
12. Ability to generate high-quality presentations, materials, and artefacts for diverse internal and external audiences.

Nice-To-Have Skills:

1. Knowledge of or experience in insurance/group benefits industry considered an asset.

Education:

• University degree. An MBA or other business education would be beneficial.

Best vs. Average: A top candidate has insurance industry experience, is confident with data, and can clearly present insights to clients. They bring strong consulting or sales experience and are passionate about health and wellness, staying informed and eager to share knowledge. An average candidate may lack industry depth, be less confident with data storytelling, and have limited client-facing or wellness expertise.