Practice Manager

Share This Job Practice Manager Company: Canadian Dental Services Corp. Location: Edmonton, AB Type: Full-time Description Does leading an organization that keeps your community healthy and smiling excite you? Do you believe that building and developing a diverse, customer-focused team would be fulfilling? If you answered yes, we may have the perfect opportunity for you — we are hiring a Practice Manager to support our very busy and highly regarded office at our Londonderry Clinic, Edmonton. We are a fast-growing organization that offers employees challenging and rewarding career opportunities. We value diversity, innovative thinking, and foster a culture of performance and accountability. We invest in our people through comprehensive training, leadership development, and multiple career paths. Who Are We Looking For?

• A driven leader with a strong passion for customer service and sales performance, who leads by example
• Someone who understands that people are our most important asset and is ready to hire, coach, and develop A-players with transparency and respect
• A leader who enjoys working alongside the team to align goals and help customers make confident, informed decisions
• A results-focused professional with experience translating sales strategies into measurable growth
• A fast learner and critical thinker who can turn data into action and manage performance through KPIs

What Will You Be Accountable For?

• Achieving and exceeding annual revenue and sales targets
• Re-engaging existing customers and driving repeat business
• Supporting strong pre-booking and scheduling practices
• Developing and maintaining a staffing strategy that maximizes productivity and efficiency
• Managing supply and vendor relationships with a cost-conscious mindset
• Increasing customer satisfaction and consistently tracking KPIs
• Performance management with open, transparent communication
• Bringing creativity to the role — from conflict resolution to new initiatives, your ideas matter

Qualifications

• 2–5 years of experience leading high-performing teams in a sales-driven or customer-focused environment
• Proven experience in sales management, sales consulting, or business development
• Strong understanding of budgets, forecasting, and P&L management
• Leadership experience in a sales-focused role

What Do We Offer?

• Competitive salary above market, plus performance-based bonuses
• Comprehensive benefits package, including extended health care
• Ongoing mentorship, leadership training, and development programs

Canadian Dental Services is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.