Operations Supervisor, Transportation Services

About the Opportunity

A leading national transportation and logistics provider is seeking an Operations Lead, Transportation Services to oversee day-to-day operations at its Saskatoon facility. This role is critical in ensuring safe, efficient, and customer-focused service delivery. The ideal candidate is a hands-on leader with experience managing drivers and warehouse staff in a fast-paced environment.

This is an excellent opportunity to join a well-established organization that values safety, teamwork, and operational excellence, while offering room for growth and development.

Job Duties

• Lead and support drivers and warehouse staff, including training, coaching, and performance management.
• Create driver schedules and verify hours worked in compliance with Hours of Service regulations.
• Monitor service levels to ensure customer satisfaction and operational efficiency.
• Assist dispatchers and planners in troubleshooting and resolving daily issues.
• Achieve goals in safety, quality, productivity, and customer service.
• Promote and enforce Health & Safety guidelines, operational policies, and procedures.
• Support recruitment and staffing efforts to maintain adequate workforce levels.

Qualifications

• Minimum 2 years of supervisory or lead-hand experience in transportation, logistics, or a related industry.
• High school diploma (post-secondary education is an asset).
• Solid understanding of Hours of Service (HOS), Transportation of Dangerous Goods (TDG), and dispatch processes.
• Strong communication and leadership skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Experience scheduling staff in a variable work-volume environment.