APS Analyst

Job Title: Client Analyst Location: Montreal, QC Hours: 8am - 5pm Description:

• Provide application and technical support to the critical 24x7 Loans and Trade Finance applications.
• Act as a subject matter expert on application architecture, disaster recovery, infrastructure integration.
• Follow Information security and adhere to governance framework for the applications in the platform
• Participate in the Safety and Trust project and managed the Credits and Trades server obsolescence and vulnerabilities

Responsibilities:

• Responsible for production support, follow-up of application developments, and flows between Loans and Trade Finance applications and other back office systems
• Assist sponsors and project teams to identify business needs and define functional specifications
• Work closely with IT Global Banking teams to produce technical specification documents
• Responsible for coordinating and fulfilling projects support tasks, as well as providing status reports
• Maintain application and systems as per the Information Security guidelines
• Ensure data protection regulations are implemented from a data security standpoint
• Maintain monitoring, capacity planning and performance tuning of financing solutions applications components
• Understand document the business process and data flow
• Lead the Change Control review meeting to ensure data quality and coordinate approvals
• Manage the cyberark bypass controls and assess for resolutions

Qualifications:

• Bachelor degree or higher in Computer Science or related fields
• ​Must have at least one of Shell/Perl/Batch/Python scripting skills
• Well versed with incident/problem/change management process
• Excellent verbal and written communication skills
• Good documentation skills – advanced knowledge of Excel, Word , PowerPoint
• Good understanding of Java J2EE applications
• Good to have infrastructure, MQ, Websphere, Tomcat knowledge
• Good to have ITIL foundation knowledge/certification
• Experience with Unix/Linux/Windows servers
• Experience with application deployments and installations
• Knowledge of SQL/Pl SQL
• Knowledge of Tools like Jira, ITSM, SN
• Strong multitasking skills and ability to reprioritize tasks
• 24/7 availability during On-Call schedule
• Good understanding of Service Now or similar tool and the service management processes
• Understanding of data protection principles
• Ability to work independently within a team