Diamond Community Manager

Job Details Description We are seeking a Diamond Community Manager (DCM) to lead and elevate all performance-based fitness experiences at Altea Winnipeg. Overseeing the growth of both our Diamond, LF3, and Signature Studio departments, you will ensure our members receive the highest level of expert coaching, science-backed programming, and results-driven training. In this role, you will lead a team, coach small group workouts and get members results with a proven & successful training system. If you enjoy advanced programming, taking a results-based approach with clients and leading a group of coaches to evolve the experience they provide, this is the position for you. Enjoy a balanced schedule between coaching workouts, leading a team and onboarding/checking in with clients. The Diamond Community Manager is responsible for empowering their community with the tools to being strong, being healthy and being resilient for life! They are responsible for leading a team by example: believe in the system, participate in your teams’ classes, be obsessed with pushing results and always finding solutions for their team & clients. The DCM will be responsible for the overall operation and performance of the LF3 Studio & Signature Studio inside Altea Winnipeg, including onboarding, retention and accountability for all Diamond members. The Diamond Community Manager should have an in-depth knowledge of programming and leadership. They should be able to speak knowledgeably about the client journey and properly identify/prescribe the most appropriate plan for the member’s needs. The Manager should comfortable how to program a client’s training plan based on all available modalities Altea has to offer. This job might be for you if you have the following talents and spirit:

• You're an A-Player – You are a high achieving individual, accustomed to fast paced and hungry to succeed.
• You have a Leadership Mindset - You believe servant leadership is the way to build a team. Lead by showing, not by ordering. You believe that being a leader means putting your hand up first and always have your teams back. You want to create the best environment possible for your team.
• You’re Growth Oriented – You want to grow, in all facets of life. You are looking to surround yourself with people and a team that want to push the boundaries on what’s possible. Being a leader means staying ahead of your team with your own personal development. You don’t put limitations on yourself.
• You’re Obsessed with Client Results – LF3 training systems take a results based approach. This is why you are in the industry. You want less myths and more facts. You want to provide the right path and journey for clients that are ready to trust your team. Everything LF3 does is based around it’s communities results.
• You’re Coachable – Not only do you accept feedback well, you ask for it regularly AND apply it. You want to improve and understand the best of anything in the world have coaches.
• You Adapt Quickly – Running a community is sometimes unpredictable. You’re open to making changes and rolling them out quickly for the greater good of the team and members counting on you.
• You’re Open – There are many ways to Rome in fitness! You need to be open to travelling different paths to achieve a desired outcome. Our programming team is open to whatever is best for clients and not what our preferred methods are. You should feel open to implementing or testing different modalities to get the best client results possible.

As a Diamond Community Manager a typical day might include the following:

• Lead by example! A Diamond Community Manager is someone who believes in the LF3 Method and practices what they preach by participating in their coaches workout sessions!
• More leading by example! Coaching small group training sessions at the highest caliber amongst your team!
• Work with the LF3 programming team to better optimize the communities experience.
• Client check-ins - ensure clients have the appropriate training schedule and are motivated to ADHERE to their 7-Day training plan.
• Capturing the heart and soul of the studio for social media - Show the community and help others understand what LF3 is all about.
• Studio upkeep! Take pride in your workplace
• The Diamond tier is the premium membership to the most elite wellness club in Canada. It is your job to set the tone for the Diamond member experience – Results based training tier with white glove service and accountability.
• It’s the Diamond Community Managers job to live, breathe and always have the kind energy that a premium experience in a premium facility should.
• Set expectations that with LF3 we are THE industry standard for quality coaching, when assisting with recruitment and selection, onboarding and coaching of LF3 Coaches.
• Set the tone for the LF3 Coaches – Holding them accountable to delivering an industry changing experience each and every day.

To land this role you need to have;

• Post-secondary education relating to the health and fitness industry and additional certifications or workshops relating to fitness, health and wellness and sales are an asset.
• A nationally recognized personal training certification is required and must be maintained throughout employment. Additional certifications may be required to qualify for a pay level increase.
• A broad understanding of injuries, disease, nutrition, and any conditions that may affect one's ability to perform exercise is necessary.
• 3 + years’ experience working as a movement practitioner
• 3+ years personnel management experience
• All management/leadership team members are required to have Standard First Aid and CPR – Level C Certification prior to start date and must be maintained throughout employment. CPR is to be renewed annually.
• All team members must provide a recent Criminal Background Check prior to commencement of training and/or work.

Perks of this position include; « A competitive salary « Flex-plan health benefits (Full Time) « Complimentary individual membership « Complete training and development package « Working alongside great people in a culture that fosters empowerment « Career-defining growth and development opportunities In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Altea Active. We want to see your personal style - what makes you tick and why you think your next opportunity is with us. PLEASE NOTE: The purpose of this job advertisement is to provide you with a glimpse into the full responsibilities. It is not a complete explanation of duties, responsibilities or requirements. We are an equal opportunity employer and believes in treating everyone fairly regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors. We consider all qualified applicants for employment and upon request will provide accommodations to candidates taking part in the selection process. We thank you for your interest; however, only candidates selected for an interview will be contacted.