IBM's AI Revolution: 8,000 Jobs Replaced, Sparking Global Debate on the Future of Work
Unión Rayo5 days ago
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IBM's AI Revolution: 8,000 Jobs Replaced, Sparking Global Debate on the Future of Work

INDUSTRY INSIGHTS
ai
ibm
futureofwork
automation
hr
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Summary:

  • IBM replaces 8,000 HR jobs with AI, specifically the AskHR platform

  • 94% of routine HR tasks now managed by AI, saving billions and optimizing business lines

  • Employees shifted to roles requiring creativity and critical thinking

  • Global debate on AI's impact on jobs and the future of work

  • Challenges of balancing automation with human employment

Artificial Intelligence (AI) is reshaping the workforce, and IBM's recent move is a stark example. The tech giant has replaced approximately 8,000 Human Resources (HR) jobs with AI, specifically through its AskHR platform. This platform now handles 94% of routine HR tasks, such as managing payroll and processing vacation requests, marking a significant shift in how companies operate.

IBM's Strategic Shift Towards AI

IBM's adoption of AI for repetitive tasks has led to billions in savings and optimized over 70 business lines. While this boosts efficiency, it raises questions about the future of human employment. IBM's CEO, Arvind Krishna, emphasizes that AI is a tool to enhance human work, not replace it entirely. Employees are being redirected towards roles that require creativity, critical thinking, and human sensitivity.

The Hybrid Future of Work

IBM envisions a hybrid future where AI manages administrative tasks, and humans focus on strategic projects. However, the loss of 8,000 jobs underscores the challenges of this transition. The debate around AI's role in the job market is intensifying, with experts warning of widespread automation impacts.

Global Reactions and Concerns

The news has sparked a global debate on the balance between automation and employment. While AI offers efficiency, the human cost is undeniable. The question remains: How can society adapt to ensure no one is left behind in this technological revolution?

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