Transportation Coordinator / Dispatcher

Summary Reporting to the Transportation Manager, this position is responsible for the dispatching of various loads, including line-haul and DSD, including the communication with drivers, customers, DC’s, plants, and external suppliers. You will work with a mix of 20+ carriers and Independent Contractors, hauling both internal and carrier assets. Location: Etobicoke, ON. Salary: $55,000 Shift: 1:30pm - 10:00pm (Monday, Tuesday, Wednesday, Friday & Saturday)- (Work hours and schedule are subject to change) Primary Responsibilities

• Coordination of the movements of finished goods and materials between plants, DC’s, depots, and 3PLs, nationally.
• Prompt dispatch and monitoring of drivers; proactively addressing and communicating to key stakeholders any issue affecting deliveries.
• Update various files and systems including TMS (E2Open), ELM
• Generating transportation documents & distributing to respective transport drivers
• Address & resolve trailer mechanical issues as needed, working with on-site or on-call mechanic for timely repairs
• Collaboration with the Distribution Team for shunt movements, load ready times, daily priorities, etc.
• Assist with the compliancy of trailer preventative maintenance (PM) and annual safety programs.
• Flag and resolve GPS trailer issues as needed
• Conduct daily trailer yard checks to reconcile trailers in yard & maintain shared trailer yard board with the Distribution Center Team
• Monitoring & responding to emails in a prompt & timely manner
• Responsible for ensuring all trailers are dispatched for respective shift
• Escalation to leadership for any transportation related issues such as delays, breakdowns, etc.
• Supporting supply chain team for inventory management of logistics equipment; ex. bread handling trays
• Conduct shift handovers within the transportation team
• When required, support with line haul and delivery planning
• Back Up: Other Transportation Coordinators on the team

Required Experience

• At least 2 years of experience in logistics coordination and dispatching, in a fast-paced transportation environment
• Hands-on experience with Transportation Management System (TMS) is an asset (i.e., E2OpenTMS)
• Must be able to work under pressure with tight deadlines with competing priorities, making decisions on the spot
• Work independently with the confidence to action transportation logistical needs
• Sense of urgency working in a fast-paced environment
• Excellent communication skills both written and verbal
• Professional phone etiquette and customer service skills
• Strong organizational and multitasking skills
• Ability to work as part of a team
• Punctuality and flexible to work all shifts, including days, nights, weekends and weekdays. Vacation coverage
• Microsoft Office Proficiency (Word, Outlook, & Excel)

Wonderbrands Group CompetenciesFGF Group Competencies:Adaptive Intelligence - Team Members respond effectively to challenges by evolving their skills, mindset, and approach.

• Flexibility, Agility, Adaptability: Thrives in dynamic environments by embracing continuous change. Quickly adjusts to new priorities and actively seeks innovative solutions. Uses setbacks as opportunities for growth
• and applies a relentless focus on improving outcomes. Approaches challenges with a proactive, solutions-driven mindset and openness to feedback.
• Calculated Risk-Taking: Makes strategic decisions by evaluating options and creating contingency plans.

Collaborative Intelligence - Collaborative intelligence empowers teams to unlock collective strengths and achieve results through synergy and mutual trust.

• Team First and Collaboration: Engages with Team Members and colleagues, builds relationships, and fosters an inclusive, innovative environment.

Entrepreneurial Intelligence - Equips Team Members to identify opportunities, overcome setbacks, and move ideas to execution effectively.

• Continuous Improvement: Drives innovation and optimizes processes to enhance quality and productivity.
• Customer and Product Focus: Addresses need proactively with accountability and a solution-oriented mindset.
• Fierce Execution: Achieves results with a strategic and hands-on approach, learning from mistakes and building trust.

Leadership CompetenciesInspire & Energize Team Members

• Continually inspires and develops Team Members and promote cross-functional collaboration.
• Supports, shared knowledge and experience with your Team through authentic conversations and development planning
• Communicates clear expectations
• Uses insight and knowledge to influence others
• Understands and acknowledge differences and modifies style to support unleashing potential
• Demonstrates patience and empathy, while listening

Create Winning Relationships

• Inspire enthusiasm & commitment by communicating a clear path to success
• Empowers others by delegating and providing support and opportunities for growth
• Identifies, raises and resolves conflict
• Builds trust and models the “Coach Approach”

Entrepreneurial Leadership

• Encourages informed risk-taking and supports learning from outcomes.
• Creates an environment where your team enjoys working hard while having fun
• Provides feedback to reinforce results

Disclaimer: The above describes the general responsibilities, required knowledge and skills. Please keep in mind that other duties may be added, or this description may be amended at any time. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization. We affirm that our hiring process, including candidate screening, evaluation, and selection, does not involve the use of Artificial Intelligence (AI) or automated decision-making tools. All assessments and decisions are conducted by qualified human professionals to ensure fairness, transparency, and compliance with Bill 149. #INDOPBR