MANAGED UNDER THE VERVE SENIOR LIVING BRAND
Position Description
POSITION Dining Services Host
RESIDENCE: Wintergreene Estates
REPORTS Dining Services Manager
TO: Dining Services Supervisor
Immediate N/A Subordinates
- ACCOUNTABILITY OBJECTIVE:
Background/Qualifications
- Minimum of grade 12 education required.
- Prior experience in a similar host position preferred.
- An understanding of food service and preparation is essential.
- Must have a valid regional safe food handler’s certificate.
- Must have a valid regional alcohol serving certificate.
- Must be able to communicate effectively, both written and verbally, in the English language.
- Dependable, responsible and an ability to work well with others in a team environment and independently. Demonstrates a positive attitude necessary to meet the goals and standards of the residence.
- Must be capable of working in a fast-paced environment.
- Strong leadership skills required.
- A resident-oriented individual, whose visions and values align with those of residence.
- Able to work with minimal supervision and demonstrates a strong ability to problem solve.
- Participates in and adheres to continuous quality improvement standards.
- Serves meals to residents and guests, as required.
- Advises residents of allergens within daily menu items and helps to meet personal preferences.
- Assists as necessary with the dining service (beverages, clearing of tables) to ensure a smooth, effective flow of dining service.
- Receives and stores food supplies, as required.
- Restocking food supplies, as required.
- Prepare trays for room service meals.
- Sets dining room tables, and clears the dining room of dishes, utensils, etc.
- Maintains cleanliness in the dining areas including putting away dishes, cleaning floors/tables and coffee machine as assigned according to established cleaning procedures.
- Supervises delivery of all dining room services.
- Works closely with the Dining Services Manager. Communicates and provides input into Dining Room Attendant duties, performance, and organization of the dining room.
- Responsible for ensuring cleaning schedules are carried out according to established procedures.
- Utilizes point of sale system for guest and resident meals.
- Committed to excellence and establishing a positive resident and guest experience.
- Complies with infection control processes and protocols as directed, e.g. outbreak management.
- Monitors dining room set up and cleanliness prior to meal service.
- Oversees the flow of dining service and seats residents in a timely and efficient manner.
- Maintains effective communication, both written and verbal with co-workers, residents and guests including addressing resident concerns during dining service. Uses the appropriate lines of communication with supervisory staff.
- Performs other duties as assigned by Dining Services Manager or delegate.
- Cleans and vacuums dining room as required.
- Complies with all corporate policies and procedures.
- Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Participates in the ongoing Fire Prevention, and Pest Control programs and any other programs as required.
- Completes all required mandatory training/education. DATE PREPARED: July 2023 APPROVED BY:
QAD
Approved By
TITLE: General Manager