Administrative Assistant

Job description:

Administrative Assistant

Since 1986, TPH Plumbing and Heating has served the Ottawa and surrounding area. We are a team of experienced staff and highly qualified technicians. TPH is a strong, energetic and professional team that consistently meets and exceeds customer requirements and expectations. To help us achieve this, we need to have a strong and supportive construction team! As part of this growing team, you will be involved in meaningful work that combines great projects, great people, and a great environment – your life and career will surely become an adventure.

What Will You Do at TPH?

The Administrative Assistant reports to the Operations Manager and provides administrative and clerical support to all staff, ensuring smooth business operations.

• Assist in creating, updating, and maintaining workflows, checklists, and Standard Operating Procedures (SOPs) across departments
• Manage administrative tasks related to fleet maintenance, including scheduling and record-keeping
• Support administrative functions related to the daily operations of TPH
• Draft, format, and organize internal documentation in collaboration with the Operations Manager
• Coordinate the onboarding, maintenance, and optimization of software platforms (e.g., CRMs, project management tools, productivity suites)
• Serve as the internal point of contact for software support, access management, and usage monitoring
• Liaise with outsourced IT providers for escalated technical issues or system integrations
• Assist in planning and coordinating company events
• Perform additional administrative duties as assigned

What You’ll Bring:

• 1+ years of administrative experience is required
• Bilingualism (English and French) is an asset
• Bachelor’s degree or diploma in Business Administration or similar field is an asset
• Strong interpersonal communication and customer service skills
• Friendly, organized, and efficient in a fast-paced work environment
• Fast typing skills and experience in data entry
• Proficient computer skills - Basic MS Office skills (Word, Excel, Outlook)
• Experience in a Construction-related field, and in Plumbing/Mechanical is an asset

What TPH Will Do for You:

• Balanced and flexible work hours
• Pension plan and benefits
• Competitive pay and compensation
• Paid vacation time
• Laptop
• Growth and development opportunities

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Ability to commute/relocate:

• Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (required)

Language:

• French (preferred)

Work Location: In person