Business Analyst

Job Title: Business Analyst

Job Number: J0825-0293

Posting Date: September 11, 2025

Closing Date: September 30, 2025

Branch/Department: Toronto Reference Library

Division: Enterprise Projects and Facilities Management - EPFM

Employment Type: Permanent Full Time

Salary: $86,231.60 - $97,515.60/Year

Hours per week and Schedule of Work: (Hours and Schedule of work are subject to change in accordance with Article 19): 35 hours per week.

Weeks 1 & 2: Mon. to Fri. 9:00 am - 5:00 pm.

JOB SUMMARY:

This role will perform business analysis to support the ePMO and enterprise projects.

DUTIES:

Under the general direction of the designated supervisor, and working within a team structure, this position is responsible for:

• Requirements development involving requirements elicitation, elaboration, analysis, specification and validation
• Translate stakeholder requirements into various documentation such as functional specifications, use cases, workflow/process diagrams, data flow/data model diagrams
• Business case development and cost benefit analysis
• Contribute to RFPs, RFQs, RFSs as needed
• Facilitate knowledge transfer between projects
• Report status to, and follow overall direction from the Project Manager
• Supporting ePMO leadership with ad-hoc presentation requests and/or project specific requests
• Perform other duties as required

QUALIFICATIONS:

• Undergraduate degree or equivalent combination of education, training and experience
• Minimum five (5) years experience in business analysis and/or process management with proven ability to lead stakeholders through detailed requirements gathering
• Strong analytical and problem-solving skills
• Experience with data visualization
• Strong interpersonal communication skills, tact, influencing, and presentation skills
• Demonstrated ability to work collaboratively with individuals at all levels of an organization
• Demonstrated ability to work on multiple projects concurrently and ability to prioritize and execute tasks
• Highly proficient in Microsoft applications and other business mapping applications like Excel, PowerPoint, Word and Visio

Upon request, accommodation will be provided through all stages of the recruitment and selection process.

If you are invited to participate in the assessment process and require accommodations for the assessment, we ask that you provide your accommodation request as soon as reasonably possible. TPL invites applications from all qualified individuals.

The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2SLGBTQ+ people and women.

All applicants must be legally entitled to work in Canada. Toronto Public Library (TPL) will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Toronto Public Library (TPL) reserves the right to discontinue with the consideration of your application.