Senior Manager, Facilities Management Strategy & Initiatives

Job #: 9946DivisionFacilities ManagementVacancy TypeFull-time PermanentAffiliationNon-Union: Management & ExemptGrade Contract Length: 09 # of Vacancies: 1Salary/Hourly Range139,499 - 167,399Hiring Range/wage139,499 - 153,449Work Details (Days/hours)Monday to Friday, 36.25 hoursPosted Date10/14/25Existing Or NewNewDeadline To Apply10/29/25What We Offer In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Minimum four (4) weeks of paid annual vacation days, increasing with years of service;
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits, including a health spending account available upon your start date;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year.
• Fitness membership discount;

This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements. Make a difference The Senior Manager, Facilities Management Strategy & Initiatives will play a critical strategic leadership role directly supporting the Vice President, Facility Management in setting objectives, priorities, and policy direction, and advancing this through corporate coordination and implementation activities. This role will provide strategic advice/guidance in the development, design, and execution of transformation initiatives, and ongoing coordination and program/project management for the Facility Management Division. As an ‘integrator’ this role will connect and coordinate work streams, issues, and requests that would otherwise remain disconnected or siloed, and act as a ‘communicator’ linking the direction of the leadership team and the broader organization with simple and clear messaging. What You’ll Do Long Range Facility & Asset Management Strategic Plan:

• Key contributor to the development and implementation of long-range facility and asset management plan and strategy focusing on corporate priority initiatives, strategic transformation projects, and functional policies/programs that promote desired outcomes for the Facility Management division and the modernization and preservation of the TCHC housing portfolio.
• Supports the service area in the organization-wide long-range planning and annual strategic planning processes by implementing and evaluating the facility management strategic and operational plans to respond to corporate initiatives, asset portfolio condition, service improvements and evolving tenant needs.
• Development and implementation of viable strategies to supports cross-functional, or multi-divisional strategic projects to achieve the corporate vision and assemble and manage tools/resources necessary to support transformation and complex program and project delivery.
• Ensures key corporate initiatives including SOGR and facility condition priorities are driven with clearly defined funding strategy, performance management accountability, recommendations for areas of improvement, appropriate oversight and informed through data analytics.
• Supports key relationships with external stakeholders including City of Toronto as our Shareholder, other levels of government and municipalities, peer NPO housing providers, construction and design industry and businesses to build resources, collaborate on business improvement, coordinate delivery of complex programs and initiatives, drive resolution of high impact issues, and influence change.

Support VP FM To Enhance Governance & Stewardship

• Leads key deliverables including reporting to Board/Committee, City and external stakeholders on behalf of the VP FM, and development of strategic materials such as asset modelling, annual outcome presentations and briefing notes as required.
• Supports VP FM to facilitate oversight and appropriate governance mechanisms, including considerations related to risk assessments, operational policies related to staffing, job roles, budgetary and policy changes, compliance, and audits.

Continue To Improve Divisional Performance

• Contributes to the continuous improvement of divisional performance through analysis and the development and implementation of sound management practices and procedures, internal controls, provides program management staff with direction and guidance, processes and tools to increase efficiencies and improve effectiveness of services and reporting.
• Define divisional performance measurement KPIs and ensure that the broader organization’s strategic goals and implementation plans are accomplished through reviewing the corporate and divisional decisions, develop performance dashboard and data analytics
• Provides insight and leads integration and collaboration in facilitating program/project reviews across the division and corporation with various stakeholders to understand unique business requirements and to deliver coordinated, organization-wide change, contributing to service efficiencies and optimization of resources.
• Provides guidance and formulates recommendations to the VP FM to ensure processes, systems and structures are appropriately deployed to foster effective delivery of projects and oversight.

Customer Service, Talent Management & Teamwork

• Support the VP FM to ensure coordination of activities, priority setting and performance management within the Facilities Management Division
• Motivates a diverse workforce, ensures effective teamwork, provides resolution to controversial labour relations issues, ensures high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Leads an integrative approach, promotes and fosters collaboration and builds highly effective, constructive and consultative relationships with the teams across all the divisions
• Fosters the development of an organizational culture that focuses on delivering exceptional customer service, embraces diversity and promotes inclusiveness and equality at every opportunity

What You’ll Need

• University Degree in related field
• 7-10 years of progressive/management experience with a focus on corporate strategy, transformation initiatives, and cross-divisional project/program management

• Preferred: 10+ years in senior management role with corporate strategy, transformation initiatives in complex real estate organization (2000+ staff) with experience in managing large and complex budgets

• Demonstrated experience with Project Management, Developing KPIs and success measurement tools
• Experience with financial modeling, securing funding and/or grants.

What’s Next Once you apply, we’ll review your resume and contact you if we believe your skills and experience will make you successful in the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks. INDS