Residential Support worker

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description The incumbent is responsible for the following range of job duties characteristic, or typical of the job class:

• Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required
• Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan
• Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation; complete all reports required by the funder and The Salvation Army
• Provides safe storage and recording of prescribed medications
• Coordinates and facilitates resident programming as required
• Conducts all required shift change procedures prior to and after shift change
• Performs intake and discharge procedures for clients/residents as assigned
• Monitors appropriate behaviour; intervenes in crisis situations, provides emotional support and advocacy as required
• Distributes funds to residents in accordance with established guidelines
• Engages in the development of inter-personal relationships that promote dignity and respect
• Performs required scheduled check-ins of residents on passes in community; escorts residents in the community when necessary and monitors behaviour
• Liaises with Police, funders, court personnel, community agencies, families, and other staff members
• Provides orientation to newly hired staff, volunteers, students
• Performs other duties as assigned

NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties. The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct. MINIMUM EDUCATION LEVEL ATTAINED: The successful job applicant will have completed more than two (2) years of Community College. NOTE: An alternative level of education and experience may be acceptable. SPECIAL LICENSES, DIPLOMAS, CERTIFICATIONS OR REQUIREMENTS: The successful applicant will hold/have:

• Diploma or Degree in related social services field
• **See Precautionary Measures**

MINIMUM PRIOR RELATED EXPERIENCE: The incumbent must have the following experience before hire: One year but less than three years of prior related experience, including frontline casework experience in a social service environment. PHYSICAL EFFORT/DEXTERITY REQUIRED: The performance of the job requires a moderate amount of keyboarding/manual record keeping, and occasionally lifting/packing clients/resident’s property/personal effects and engaging in recreational activities. CONCENTRATION REQUIRED: The performance of the job requires attentive listening and observation of body language, continuously monitoring the environment, multitasking, and reading. RESPONSIBILITY FOR FINANCIAL RESOURCES: The incumbent’s responsibility for Financial Resources: The incumbent is involved in minor financial matters regularly, or on a relief basis, or has responsibility for the wise use of their own resources. They may be authorized to spend, disburse, or collect small amounts of cash. The incumbent has very little input into the annual budget. RESPONSIBILITY FOR HUMAN RESOURCES: The incumbent’s responsibility for Human Resources: The incumbent is responsible for their own time and effort only. They may demonstrate work methods to new employees, volunteers and/or students. WORK ENVIRONMENT: The incumbent’s work environment is typically in an office at a facility setting. The incumbent will work under the following disagreeable conditions:

• Isolation
• Dealing with angry people and verbal abuse
• Abusive people
• Work schedule affecting lifestyle
• Exposure to bodily fluids and bodily waste
• Exposure to drugs and alcohol

EXPOSURE TO HAZARDS: The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to:

• Physical attacks by others
• Exposure to infectious diseases
• Exposure to toxic chemicals
• Exposure to bodily fluids
• Sharp objects
• Other potentially dangerous situations Added by Winnipeg Centre of Hope
• Potential of physical, verbal and mental abuse within workplace (by participants)
• Potential of sharp and moving objects
• Potential of pressures of timelines
• Potential of objects falling off high shelving
• Potential of slippery or wet surfaces
• Potential of exposure to odors
• Potential of Carpel Tunnel Syndrome

PRECAUTIONARY MEASURES: The incumbent must take the following precautionary measures (in addition to health and safety rules):

• Universal Precautions
• Immunization for Hepatitis B
• Vaccination against Tuberculosis
• Current Certification in First Aid/CPR
• Criminal Police Investigation Check (CPIC)
• Non-violent crisis intervention training

Added By Winnipeg Centre Of Hope

• WHMIS Training
• Adult Abuse Registry Check
• Child Abuse Registry Check
• Driver’s Abstract
• Use of protective gloves
• Use of protective masks (as needed)

Compensation The target hiring range for this position is $18.21 to $18.21 with a maximum of $18.21. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.