Procurement Support Representative

About The Ottawa Hospital Inspired by research and driven by compassion! The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region. From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care. Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve. Position Information Join our team as a Procurement Support Representative! As a Procurement Support Representative, you will assist with requisitioning, inventory, planning, supply chain management, data input and analysis, operations and vendor management. The Procurement Support Representative is responsible for creating purchase orders and overseeing the procurement requisitioning system for The Ottawa Hospital and its affiliated organizations. This position is for the Civic Campus. Currently, this position has a remote work arrangement and the successful candidate must have a reliable internet connection and may be required to work on campus if needed. Rotation/Shifts Days, 8 hour shifts (08:00-16:00).

• For information purposes only - The Hospital reserves the right to change.

What You Will Do

• Create purchase orders while accounting for pricing, rebate structures, logistical information, restocking fees, and terms for return of goods;
• Manage and follow up with backorders and or shortages, substitutions and communicate/update with requestors;
• Request quotations from vendors when necessary as per TOH Procurement Policy;
• Work with companies to resolve issues of supply, demand and cost;
• Provide supply and cost analysis to management and the operations team;
• Administer and manage procurement documents while recording anomalies and deficiencies within The Ottawa Hospital’s Oracle ERP system;
• Communicate any changes to the data administration team;
• Research possible substitutions for cost savings opportunities;
• Handle requests regarding source of supply, delivery scheduling and availability of products and service;
• Troubleshoot end user requisitions to ensure orders are received in a timely manner;
• Perform conflict resolution between vendors and end users pertaining to supply suitability, expectations and execution;
• Communicate and meet with vendors when required;
• Ensure that all procurement activity follows appropriate guidelines and policies.

Basic Requirements

• Completion of at least two years in a related program in a field related to Commerce/Business, Health Science, Arts and Design, Computers and Technology, Sciences, Social Sciences, Legal Studies or Engineering; in Business Administration or equivalent;
• Introduction to Procurement/Buying course from Purchasing Management Association of Canada (PMAC), OR Procurement course/Strategic Sourcing course from Supply Chain Management Association (SCMA) or an equivalent procurement or buying related course with a minimum of two years related experience;
• Minimum two years of recent procurement experience;
• Strong Knowledge of Word, Excel and Office 365;
• Data Entry (4000 keystrokes/hour);
• Understanding of the RFP and tendering process;
• Knowledge of regulations that impact procurement activity in Ontario;
• Knowledge of industry and business practices involving sales, production and supply;
• Cost analysis methods and techniques;
• Knowledge of the materials management life cycle;
• Exceptional interpersonal skills;
• Exceptional oral and written skills to prepare accurate, clear, and concise correspondence;
• Professionalism and respect for confidentiality and conflict of interest guidelines;
• Ability to multitask and handle interruptions;
• Eligible to work in Canada.

You will stand out with:

• Experience working with Oracle or a similar ERP system;
• Certification in healthcare supply chain;
• Knowledge of healthcare procurement policy and regulations;
• Previous experience in healthcare supply chain.

What You Can Expect From Us The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones. We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services. The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives. Interested? Apply today! If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in.Your application must clearly demonstrate how you meet the requirements as TOH cannot make assumptions about your education, experience and minimum requirements required for the postings. We thank all those who apply but only those selected for further consideration will be contacted. The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.