Underwriting Operational Support Specialist I (Hybrid)

Location: Winnipeg, MB (Hybrid)Duration: July 6, 2026 – December 18, 2026Term: ContractAbout the Role

We are currently seeking an Underwriting Operational Support Specialist I – Personal Lines to join our team in Winnipeg. In this role, you will provide underwriting and claims support for Personal Lines Property & Casualty operations across Canada. Working with minimal supervision, you will contribute to operational excellence by processing broker requests, supporting business initiatives, and ensuring service-level targets are met.

Key Responsibilities

• Provide underwriting support for Personal Lines insurance products by processing broker requests and policy transactions.
• Respond to inquiries and communicate decisions in a professional and timely manner.
• Ensure compliance with underwriting guidelines, company policies, and procedures.
• Support internal business partners with evolving operational needs.
• Assist with strategic initiatives, system enhancements, incident management, and User Acceptance Testing (UAT).
• Investigate and resolve data discrepancies and system-related issues.
• Meet productivity and service-level targets while managing multiple priorities.
• Participate in team meetings, cross-functional discussions, and collaborative projects.
• Stay current with industry trends, regulatory changes, and company updates.
• Maintain a high level of accuracy and attention to detail in all work performed.
• Perform additional duties as assigned.

Qualifications

• 1–3 years of Property & Casualty (P&C) insurance experience.
• Experience in Personal Lines insurance is preferred.
• CIP designation completed or in progress is considered an asset.
• Strong working knowledge of Microsoft Office Suite.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong attention to detail and ability to work with accuracy.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Able to work independently and collaboratively within a team environment.
• Bilingual English/French is considered an asset.

What We're Looking For

The ideal candidate is detail-oriented, adaptable, and eager to learn. You enjoy working in a fast-paced environment, solving problems, and collaborating with internal teams to support operational success.