Assistant Restaurant Manager

Ottawa International Airport (YOW) | Zak's Diner Assistant Restaurant Manager

• $50,000 – $55,000 annually
• Quarterly bonus potential
• Year-end super bonus potential
• Free employee parking | RRSP matching

Zak's Diner at Ottawa International Airport is looking for an Assistant Restaurant Manager who thrives in a fast-paced environment and enjoys supporting operations across more than one location. This is a hands-on leadership role for someone who knows how to run shifts, develop teams, and keep service standards high, even when things get busy (which they will). What You’ll Do

• Partner with the Restaurant General Manager to support daily operations across multiple units
• Lead by example on the floor, ensuring strong guest service and smooth service flow
• Recruit, train, coach, and develop Food Travel Experts
• Assign daily goals, tasks, and shift coverage to meet operational needs
• Maintain merchandising, inventory levels, and brand standards
• Monitor sales performance and support cost control efforts
• Ensure compliance with company policies and provincial health & sanitation standards
• Support office and admin functions including scheduling, payroll, inventory, and receiving

What We’re Looking For

• Minimum 2 years of food & beverage management experience
• Experience in casual dining required
• Strong shift leadership and the ability to manage multiple priorities
• Proven ability to handle conflict, work under pressure, and make sound decisions
• Excellent communication skills (English required; French bilingualism an asset)
• Organized, reliable, and comfortable supporting more than one location

Why This Role Works

• Exposure to multi-unit operations, great development for future leaders
• A busy airport environment where no two days are the same
• Competitive pay, bonus potential, Health, Dental, Vision, Life Insurance, Paid Time Off, and Employee Assistance Program.
• Support from an experienced operations team

Ready to Step Up? If you’re ready to grow your leadership skills and take on a dynamic role at YOW. We’d love to meet you! Apply today and join the Zak's Diner team at Ottawa International Airport. Additional Statements Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation. SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required. Required This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance