Quality Program Coordinator

Reporting to the VP, Operations, and working with Production, Project Management and Design, the Quality Program Coordinator is responsible for the overall development, implementation and maintenance of the organization’s Quality Management System (QMS). The ideal candidate will facilitate communication between teams, ensure project milestones are met, and support continuous improvement initiatives. This role is essential in maintaining high standards of quality management and ensuring efficient project execution aligned with organizational goals.

Essential Duties and Responsibilities

• Work with top management to establish, implement, and maintain the Company’s quality policies, objectives, short-term and long-term goals and procedures
• Prepare procedures, implement, and train Company employees and QC Team in compliance with current ISO Quality control standards
• In conjunction with QC Team, conduct daily inspections and reviews of manufacturing production
• Evaluate, and maintain quality manual and related procedures, ensuring compliance to industry and ISO standards
• Prepare schedule, direct, and perform internal audits
• Maintain reports and lead Quality Management meeting on a monthly basis
• Collaborate with staff, other departments, senior management, and decision makers to share information, problem solve, and to clarify management objectives
• Identify and manage risk within the quality department
• Establish, maintain and report on key performance indicators, monitor ongoing performance, and improve performance against set goals including supplier and shipping compliance performance
• Review sub-contractor and vendor quality system surveys and perform external audits when necessary
• Develop and deliver oral and visual presentations as required
• Lead and develop Quality Inspector

Qualifications, Skill and Abilities Required

• A Degree in Engineering or related field with a minimum of 5 years experience in a Quality role, preferably in a custom manufacturing environment.
• Knowledge and experience with schematic drawings, measurements, interpreting technical drawings.
• Relevant knowledge of production materials.
• Thorough knowledge and understanding of ISO:9001 quality management system standard and relevant working experience.
• Certification and experience as an ISO:9001 internal auditor.
• Proven experience leading and coordinating external audits.
• Able to handle a dynamic workload: From heavy multi-tasking during peak workloads - to very focused, detail-oriented work during critical projects.
• Strong project management, organizational, and communication skills are required.
• Positive team attitude; eager to cooperate with others with exceptional interpersonal communication skills.
• Proven leadership skills to guide and mentor team members.
• Self-motivated, passionate, energetic, dependable, honest, and thorough.
• Ability to change direction and handle multiple responsibilities and tasks on a regular basis.
• Ability to positively motivate individuals and teams to meet or exceed project expectations.
• Exceptionally high level of commitment to the success of individuals and overall projects.
• Experience with an ERP system and fluency in Microsoft Office.

Somerville is an equal opportunity employer. The Company provides accommodations to persons with disabilities. If you require an accommodation at any point during the recruitment process, please advise the recruiter.