Operations Manager

What is this about?

We are a startup company created in 2018 seeking to disrupt the established century-old industry of electrical motor control. We are based in downtown Montreal (H3J 1S9) where the majority of our team operates. We are scaling up our team and are seeking a few amazing individuals who can share our vision of building a fantastic product that will save energy and be used by millions. Do not hesitate to visit our website to learn more: https://smartd.co

As we expand our offers, our markets and our global reach, we are looking for a talented individual to help us ramp-up and optimize our supply chain.

• If you see supply chain as a sustainable competitive advantage;
• If you have experience in electronics manufacturing and new product introduction (NPI);
• If you want to develop your career in all the facets of supply chain operations; and
• If you want to bring a truly disruptive product to a global market;

You should be passionate and knowledgeable about:

• Electronics manufacturing - PCBA and mechanical assembly
• Industrialization
• New product introduction (NPI)
• Supplier management
• Manufacturing quality management

You should have experience some or all the following:

• Project management
• Lean manufacturing
• Experience working with contract electronics manufacturers
• Figures of merit to assess manufacturing performance.
• Automated testing and fixturing
• Supplier quality management
• Fulfillment, warehousing, transportation and distribution
• Customer service
• Manufacturing cost accounting

And this is what we’d expect of you:

• Introduce new offers from engineering into manufacturing
• Negotiate pricing and terms w/ suppliers
• Manage production forecast
• Set-up and manage downstream supply chain including transportation, warehousing and distribution
• Continuously optimize costs: material, labour, overhead, etc.
• Manage manufacturing and supply chain quality
• Manage supplier quality, issue and follow up on corrective actions
• Manage customer quality including RMAs and respond to customer corrective actions
• Develop manufacturing processes, both manual and automated, to ensure high process capability and repeatability and exceptional product quality
• Meet with new and existing suppliers to explore opportunities for cost reduction and quality improvement
• Arrange for engineering prototypes as required

Experience requirements:

• Electronics manufacturing (5 years)
• Industrialization (5 years)
• New product introduction (5 years)
• Supplier management (5 years)
• Manufacturing quality management (5 years)

Language requirement

• English: Professional
• French: Professional (preferred)

Interview process

The hiring process for this position will consist of 3 interviews:

• 1st interview with HR representative - 20 minutes via Google Meet - General discussion, confirmation of interest
• 2nd interview with the department’s head - 30 minutes via Google Meet - General technical discussion
• 3rd interview with your future colleagues and supervisor - 1 hour on-site - In-depth technical discussion + tour of the office

You will be part of an experienced start-up team where:

• Your voice will be heard and you will feel the impact of your work;
• You won’t lose time in endless meetings or presentations;
• You will work hard and have fun doing it.

Benefits:

• Casual dress
• Disability insurance
• Extended health care
• Life insurance

Work Environment

• Monday to Friday
• Flexible schedule
• Hybrid environment
• 4 weeks of Paid time off

Work location

• 425 rue Guy, suite 210, Montréal, QC H3J 1S9
• We expected people to come a majority of their time to the office
• Bus stops for lines 35, 36, and 71 are just outside the office. It is also a 10-minute walk away from the Lucien l’Allier metro station (Orange line) and a 10-minute bus (lines 35 and 36) to Lionel-Groulx (Green and Orange lines)