Department:Customer Service
Type:ON-SITE
Region:Ottawa, Ontario
Location:Nepean, Ontario, Canada
Experience:Entry level
Estimated Salary:CAD30,000 - CAD40,000
Skills:
CUSTOMER SERVICEMERCHANDISINGRECEIVINGINVENTORY MANAGEMENTCASH HANDLING
👁️ Views: 27🚀️ Applied: 13
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Job Description

Posted on: August 16, 2025

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important?SUMMARY:

  • Merchandises and provides superior customer service.
  • Maintains efficient flow of merchandise from the receiving door to the sales floor.
  • Organize backroom product and follow Backroom Inventory Management (BIMI) processes.
  • Ensures signage and talkers are printed then take part in execution, including flyers, corporate markdowns, and labels.
  • Expert in assigned areas of product inventory, product placement, expiry dates, promotion, etc.

RECEIVING:

  • Receives merchandise including Distribution Centre, Seasonal, and DSD deliveries
  • Maintains a neat and organized backroom according to principles of backroom organization
  • Ensures proper documentation is completed with respect to the receiving and return of goods
  • Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards associated with perishable items as per the Store Standards

CUSTOMER SERVICE:

  • Clean image to the customers in accordance with uniform policy and dress code guidelines (eg. approved uniform and name badge, clean appearance)
  • Takes initiative to acknowledge and assist customers in the aisles
  • Answers inquiries regarding location of product, rainchecks, PC Optimum

GENERAL:

  • Complies with all health and safety regulations
  • Complies with all Store Standards
  • Complies with loss prevention policies and procedures and ensures they are executed throughout the store
  • Perform other duties as required including Cash duties

QUALIFICATIONS:

  • Planning, Judgement and Decision Making
  • Balance of teamwork and efficiency in merchandising and receiving to meet store and customer expectations
  • Efficiency, organization and neatness
  • Copes with changing situations on the sales floor
  • Cash responsibilities (if applicable) require accuracy and efficiency in processing the customer order to meet store and customer expectations

EXPERIENCE:

  • Some computer and register skills
  • Well organized with ability to record keep
  • Detail oriented
  • Ability to work independently

WORKING CONDITIONS:

  • Ability to work flexible shifts which may include nights and weekends

PHYSICAL REQUIREMENTS:

  • Ability to lift up to 50 pounds
  • Ability to climb ladder

J2WRTL Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. #EN #FS #SDMR #ON

Originally posted on LinkedIn

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👁️ Views: 27🚀️ Applied: 13
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