Concierge

Job Description If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career as an Concierge at the brand new Parkland at the Common lifestyle residence, opening this Fall in Halifax, Nova Scotia. Rising above the iconic corner of Robie and Quinpool, Parkland at the Common is an elegant 25-storey community that combines the richness of Halifax’s West End with an elevated living experience for older adults seeking the very best in urban living. Residents and visitors will be wowed by exceptional, personalized service delivered by a full complement of hospitality-minded team members who enjoy unique perks—perhaps none more enticing than Parkland at the Common’s highly accessible location and city skyline views. From the heated indoor pool to valet parking, a full-service salon and spa, multiple chef-prepared dining venues and more, this community offers a seamless blend of beauty and function that delights at every turn. Meaningful Benefits You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors;
• Provides routine information and responds to inquiries from residents, visitors, and staff;
• Sorts and distributes incoming and outgoing mail and couriers;
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments;
• Performs a wide variety of assignments, which are sometimes confidential in nature;
• Receives, processes and records client payments;
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided

About You In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• High School / GED completion;
• Bilingualism in English and French is required;
• Excellent computer skills and experience in Microsoft Office Suite;
• Previous hospitality/customer service experience is an asset, especially with seniors;
• A friendly outgoing spirit is a definite asset;
• Must be familiar with the Halifax area
• Experience with cash flow;
• Knowledge of Medical Terminology is considered an asset;
• Required to be available for day, evening and weekend shifts as required;
• A clean driving record with a Class 4 Driver’s license
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

About Us Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health Services, in partnership with Nova Scotia Health. For more information, visit shannex.com . If you’re ready to join the Shannex team of Great People, apply today! Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs. All applications are kept in strict confidentiality. Only those selected for an interview will be c ontacted.