Business Systems Analyst

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™. We are searching for a Business Systems Analyst join our Project Management & Software Solutions Team based in Halifax, Nova Scotia. This role is dedicated to a high-priority initiative focused on implementing and stabilizing an innovative solution across our long-term care homes over an 18-month period. The successful candidate will play a key role in ensuring the solution’s successful deployment, adoption, and ongoing optimization in a complex and evolving care environment. Meaningful Benefits You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (with employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Leads the development of and protection of the assigned systems roadmap in relation to enterprise platforms and provincial requirements, a list of defined deliverables with targets over the course of each fiscal year.
• Meets routinely with senior leaders and operational management to understand critical issues and limitations in our systems that directly impact their ability to provide service excellence in the assigned systems.
• Provides peer support and mentorship to a team of Business Systems Analysts and Application Administrators. Sharing their experience and expertise.
• Contribute to the design of policies, procedures, and best practices for the administration of the platforms.
• Perform data analysis on the platforms to identify risks, trends, and opportunities where the systems and/or data can add further value to the organization, through functional changes, integration, reporting/decision support or user support.
• Support the development and delivery of training by department. Develops education materials and written procedures for upgrades, system enhancements and new implementations.
• The systems administrator of assigned applications, which can include EHRx, eMARs, nurse call, marketing, asset management, and service excellence modules, plus point-of-sale solutions and any required integrations.
• Uphold, maintain, and adhere to all security practices including but not limited to financial systems, resident health records, support methods and infrastructures

About You In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A bachelor’s degree, preferably Computer Science with a major in Information Science.
• Five or more years of experience in the technical role of gathering and converting user defined requirements into optimized business processes and best practices.
• A bachelor’s degree in data analytics considered an asset
• Project Management Professional certification (PMP)/Lean Six Sigma Belt(s) considered an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

About Us It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For 35 years, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and a home care division of team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters. If you’re ready to join the Shannex team of Great People, apply today! Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs. All applications are kept in strict confidentiality. Only those selected for an interview will be contacted.