Network Support Analyst

Our client is searching for a Senior Network Support Analyst to provide day-to-day administration, management, and support of their site/plant LAN/WAN infrastructure in Regina, Saskatchewan. Your Success Will Be Defined By Your Ability To

• Operate; maintain support the site/plant LAN/WAN infrastructure and associated LAN/WAN service objects and the LAN drops/access points for Local Network connected "end user" devices such as desktop, printers, multifunction printer, plotters, scanners, Wireless nodes, mobile devices, as per defined service levels.
• Implement software patches, upgrades, or refreshes to hardware or software upgrades or patches.
• Plan Network changes with third-party vendors
• Single point accountability for coordinating the response and restoration to site LAN/WAN service requests and resolution of performance issues.
• Monitoring, gathering, and logging key system metrics for network connections and devices related to availability, latency, utilization, and memory usage using TCP/IP tools and standards
• Provide support for network design/architectural design, video conferencing, VOIP Telephony network, and wireless network.
• Execute incident and problem management processes in alignment with ITIL standards, ensuring timely resolution of service desk tickets within defined SLAs.
• Collaborate with internal and external support teams, respond to security alerts from monitoring systems (firewall, IDS, CIRT), and escalate issues appropriately to ensure effective resolution.
• Manage LAN/WAN asset Installation, Moves, adds and Changes
• Ensure that the network security complies with Security policies and standards, etc.

Your strengths include:

• Bachelor's Degree in Computer Science, Information Technology, or a related field
• Cisco related certifications (CCNA, CCNP, CCSP)
• Cisco/Tandberg related certifications (TCAP, TCEP)
• Demonstrated record of continuous improvement
• 5+ years of Network Support Analyst experience with Cisco equipment.

If you are interested in this role and meet the above criteria, please click the "Apply" button to send your resume directly to Shannon Bondad.Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta's best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagements, increased productivity, customer satisfaction, and more. Accounting & Finance - Engineering, Sales & Operations - HR & Office Support - Technology - Contingent Workforce - Executive Search Contact us today - Your Search Partner - www.recruitmentpartners.ca